Supported Operating Systems: Windows

The Windows Agent is tested and supported on specific Windows and Windows Server operating systems. The following tables provide feature support details for each operating system.

The Windows Agent is available for both servers and workstations.

After a Windows GA Agent is determined to be stable, generally a few weeks after release, we automatically start upgrading the Windows Agents on your devices as they check in with N-sight RMM. For more information, see Update the Windows Agent.

The following icons indicate the feature support status:

Key Status Description
Supported Fully tested and supported. Actively updated and improved.
Compatible Not tested or supported. Defect fixes not prioritized.
Deprecated No longer tested or supported. Development ended.
Not Compatible Feature not compatible with the Operating System

Features supported for each supported Windows operating system

Effective September 19, 2022, N-sight RMM does not support Windows Vista. Windows Vista devices may not connect to N-sight RMM or they may show as overdue or offline. We recommend you remove all Windows Vista devices from N-sight RMM.

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Feature Windows 11 Windows 11 Home Windows 10 Enterprise Windows 10 Pro Windows 10 Home Windows 8.1 Professional Windows 8.1 Home Windows 8 Professional Windows 7 Enterprise/Ultiamte Windows 7 Professional Windows 7 Home Windows Vista Business/Enterprise/Ultimate Windows Vista Home
Remote Monitoring
Dashboard Controls
Tasks: Automated/ Check Failure /Run now
Restart Windows Service
Take Control (N-able)
Take Control (TeamViewer)
Patch Management
Managed Antivirus (Bitdefender)
Disk Encryption Manager - MAV-BD
Endpoint Detection & Response (EDR)
Backup & Recovery
Windows System Tray Application
Remote Background Management - Advanced
Remote Background Management - Standard
Web Protection
Network Discovery Agent
Risk Intelligence

Features supported for each supported Windows Server operating system

Feature Server 2022 Server Standard 2019 (Core Mode) Server 2019 Server Standard 2016 (Core Mode) Server 2016 Server Core 2012 Server 2012 R2 - 64 bit Server 2012 SBS 2011 SBS 2008 Standard Server Core 2008 Server 2008 R2 Server 2008
Remote Monitoring
Dashboard Controls
Tasks: Automated/ Check Failure /Run now
Restart Windows Service
Take Control (N-able)
Take Control (TeamViewer)
Patch Management
Managed Antivirus (Bitdefender)
Managed Antivirus (Vipre)
Disk Encryption Manager - MAV-BD
Endpoint Detection & Response (EDR)
Backup & Recovery
Windows System Tray Application
Remote Background Management - Advanced
Remote Background Management - Standard
Web Protection
Network Discovery Agent
Risk Intelligence

Windows XP and Server 2003 are no longer supported. You can monitor Windows XP and Server 2003 devices with basic Agentless monitoring through Network Device Monitoring. You add the computer as a Network Device, and apply Ping and custom SNMP Checks to monitor its status.

Operating Systems with Service Pack requirements

Feature Operating System Service Pack
Managed Antivirus (Bitdefender) Microsoft Server 2008 R2 1+
Patch Management Microsoft Windows 7 1+
Microsoft Windows Server 2008 R2 1+
Microsoft Windows Server 2012 R2 1+
Ensure the operating system is on the latest service pack available. This is critical for Windows 7 and Windows Server 2008 R2.
Web Protection Windows Server 2008 2+
Operating System Application
Windows Small Business Server 2 Microsoft SQL Server 2005
Microsoft Exchange Server 2007
Microsoft Windows SharePoint Services 3.0
Microsoft Internet Explorer 10 and earlier

Embedded and Core Operating Systems

Although the Agent provides monitoring for a variety of embedded and Core versions of Windows, due to the architecture and inherent restrictions of these types of Operating Systems not all Agent features may be supported. For example, Patch Management is not supported on Core (including Hyper-V) systems.

CPU Architecture

The Windows Monitoring Agent supports computers with x86_64 architecture and is not designed for use on ARM CPUs (for example, Raspberry Pi).