No overdue notification where only Daily Safety Checks are configured

Due to the method employed to record the status of the Daily Safety Check, the N-sight RMM Dashboard does not report the server as overdue if it is the only check type configured.

The overdue status is only indicated on the N-sight RMM Dashboard if 24x7 checks are also configured because those checks test the internet connection every fifteen minutes.

The Daily Safety Check continuously attempts to transmit the data to our server and does not have a specific time-frame to report back within.

We recommend you use the Daily Report to determine the status of the Daily Safety Checks where only Daily Safety Checks are configured. The Daily Report indicates whether the upload has been received or is overdue.

Related articles

• Daily Safety Checks - Windows Agent
• Run Checks from the Dashboard
• Configure checks using the Windows Agent
• Add or edit check behavior (Agent version)
• Windows checks and monitoring
• Windows Agent Release Notes