Windows Agent Release Notes

Agent v10.13.1 General Availability | 23 November 2022

Includes all the updates since the previous General Availability agent (v10.13.0)

Agent v10.13.1 Release Candidate | 31 October 2022

• UPDATE (RMM-46033) – Option to apply specified windows service checks on monitoring installation templates or those auto-detected (upcoming enhancement, not yet released in UI)
• BUGFIX(RMM-49393) – Agents losing proxy settings for Group Policy installer

Agent v10.13.0 General Availability | 13 September 2022

Includes all the updates since the previous General Availability agent (v10.12.6)

Agent v10.13.0 Release Candidate | 29 August 2022

• UPDATE: Backup & Recovery agent update to v22.6
• UPDATE: Improvements to ‘ScriptRunner’ upgrade process
• UPDATE: Added additional logging around script runner uninstall
• BUGFIX: Resolved issue around ‘ScriptRunner’ installer failing with 0x000000c1

Agent v10.12.6 General Availability (28th August 2022)

Includes all the updates since the previous General Availability agent (v10.12.5)

Agent v10.12.6 Release Candidate (28th July 2022)

• BUGFIX: Resolve issue where automated tasks were not passing parameters with single or double quotes

Agent v10.12.5 General Availability (28th July 2022)

• BUGFIX: Resolve issue where Patch Management was failing to install

 

Includes all the updates since the previous General Availability agent (v10.12.4)

Agent v10.12.5 Release Candidate (1st July 2022)

• UPDATE: Added Network Discovery Database to log collector

• UPDATE: Improvements to the log collector

• BUGFIX: Ensure Patch Management Engine installs if 8dot3name is enabled or disabled

• BUGFIX: Ensure Backup & Recovery successfully installs if 8dot3name is enabled or disabled

• BUGFIX: Devices that report a chassis type of detachable should also be classed as laptops at device registration time

• BUGFIX: Improvements to the ‘scriptrunner’ upgrade/installation process

• BUGFIX: Various script runner fixes

Agent v10.12.4 General Availability (15th June 2022)

Includes all the updates since the previous General Availability agent (v10.12.0)

Agent v10.12.4 Release Candidate (8th June 2022)

• BUGFIX: Resolved an issue with the way the ‘ScriptRunner’ component uninstalls causing upgrade issues
• BUGFIX: Resolved an issue causing the Check Detection Scan to stop Sophos from auto-updating

Agent v10.12.3 Release Candidate (5th May 2022)

• BUGFIX: Resolve intermittent issue with ScriptRunner folder being removed after agent update
• BUGFIX: Resolve intermittent issue with ScriptRunner creating an erroneous file on agent update

Agent v10.12.2 Release Candidate (25th April 2022)

• UPDATE: Improvements to feature registrations on installs for ScriptRunner, fmplugin, Take Control, Remote Background Management services

• UPDATE: Various agent hardening and stability improvements

Agent v10.12.1 Release Candidate (15th April 2022)

• UPDATE: Improve error logging for systray install failures

• UPDATE: Improved fmplugin + script runner returns logic where version is missing

Agent v10.12.0 General Availability (15th April 2021)

• BUGFIX: Better cleanup of residual files upon removing of the RMM agent

 

Includes all the updates since the previous General Availability agent (v10.11.8)

Agent v10.12.0 Release Candidate (24th February 2022)

• UPDATE: Automation Manager’s ‘scriptrunner’ service update to v2.30

• UPDATE: The ‘fmplugin’ service can now be upgraded separately from agent

• UPDATE: Improvements to handling of the Take Control agent installer

• BUGFIX: Address EDR script checks issue “failed to start – unknown error”

Agent v10.11.10 General Availability (3rd December 2021)

• BUGFIX: Resolve Patch Management Engine upgrade and patch scan issue

 

Includes all the updates since the previous General Availability agent (v10.11.8)

Agent v10.11.9 Release Candidate (26th November 2021)

• UPDATE: Remove -logfile from ScriptLauncher.js and task_start.js

• UPDATE: Ship PME version packaged with the RMM Agent to 2.3.0.5120

• UPDATE: Hardening of the RBM feature installation process

  UPDATE: Improved logging around check results data in fmplugin
  

Agent v10.11.8 General Availability (15th September 2021)

Includes all the updates since the previous General Availability agent (v10.11.5)

Agent v10.11.8 Release Candidate (3rd September 2021)

• BUGFIX: Resolve issue affecting TeamViewer upgrade in Agent v10.11.5

• BUGFIX: Prevent ScriptLauncher.js and task_start.js from stripping out contents of parameters after spaces

Agent v10.11.6 Release Candidate (6th August 2021)

• BUGFIX: EDRI script check fails with 'Script timed out'

Agent v10.11.5 General Availability (30th July 2021)

• BUGFIX: Address issue in Windows GA Agent v10.11.3 that caused some device to reboots on upgrade

Agent v10.11.3 General Availability (27th July 2021)

Includes all the updates since the previous General Availability agent (v10.9.17)

Agent v10.11.3 Release Candidate (16th July 2021)

• BUGFIX: Address issue Windows Event Log issue for new agent installs

Agent v10.11.2 Release Candidate (9th July 2021)

• UPDATE: Upgrade to standalone TeamViewer integration

• UPDATE: Digital signing certificate updated to N-able Technologies Ltd

• BUGFIX: Resolve issue affecting asset scan with the GPO installation package

Agent v10.11.0 Release Candidate (12th May 2021)

• FEATURE: Uninstall protection with uninstall code

• UPDATE: Background improvements to the Antivirus Update Check to address 3rd party check changes more quickly

• BUGFIX: Update to Grisoft AVG in the Antivirus Update Check to resolve an agent crashing issue

Agent 10.10.5 Release Candidate (18th March 2021)

• UPDATE: Updated support for Kaspersky Security 11 in the Antivirus Update Check

• UPDATE: Updated support for Veritas Backup Exec in the Backup Check

Agent v10.10.4 Release Candidate (12th February 2021)

• UPDATE: Updated ‘ScriptRunner’ agent to v2.18

• BUGFIX: Added support for ESET v7.3.2 to Antivirus Update Check

• BUGFIX: Added support for Kaspersky AVP 20 and Kaspersky Security 11 to the Antivirus Update Check

Agent v10.10.3 Release Candidate (18th December 2020)

• UPDATE: Ensure newly installed devices use the updated digital certificate

Agent v10.10.2 Release Candidate (16th December 2020)

• UPDATE: Updated support for Veeam in the Backup Check

Agent v10.10.1 Release Candidate (22nd October 2020)

• UPDATE: The Performance Monitoring Check, TCP Service Check and Web Page Check are now available for Workstations

Agent v10.10 Release Candidate (14th October 2020)

• UPDATE: Support for Take Control TeamViewer v15 integration

Agent v10.9.17 General Availability (18th December 2020)

• UPDATE: Ensure newly installed devices use the updated digital certificate

Agent v10.9.16 General Availability (02nd October 2020)

Includes all the updates since the previous General Availability agent (v10.9.12)

Agent v10.9.16 Release Candidate (16th September 2020)

• UPDATE: Upgrade agent to automatically install ‘ScriptRunner’ v2.17.1 used by Automation Manager
• UPDATE: Take Control agent update for TeamViewer v12 (* see note below for details)
• BUGFIX: Resolve issue affecting Acronis Backup in the Backup Check

 

* TeamViewer released a security patch that was applied retroactively to existing agent versions. This update upgrades the TeamViewer agent from 12.0.224043 to v12.0.258869. See TeamViewer's [Windows] v12.0.258869 - Change Log and CVE-2020-13699 in the National Vulnerability Database

Agent v10.9.15 Release Candidate (27th August 2020)

• UPDATE: Upgrade agent to automatically install ‘ScriptRunner’ v2.17 used by Automation Manager
• UPDATE: Automatically install Patch Management Engine 1.2.8

Agent v10.9.14 Release Candidate (27th July 2020)​

• UPDATE: Apply improved thresholds for performance monitoring checks when running the check detection scan​
• BUGFIX: Resolve issue with Site Concentrator credentials causing Patch Management downloads to fail​ – NOTE: Site Concentrator needs to be disabled then re-enabled for this fix to take effect
• BUGFIX: Ensure devices with proxies configured before Patch Management is enabled pass the proxy info to the Patch Management Engine​
• BUGFIX: Resolve SysTray ‘save and email screenshot’ issue with ticketing systems​

Agent 10.9.13 Release Candidate (21st May 2020)

• UPDATE: Upgrade agent to automatically install ‘ScriptRunner’ v2.16 used by Automation Manager

Agent 10.9.12 General Availability (13th May 2020)

Includes all the updates since the previous General Availability agent (v10.9.9)

Agent 10.9.12 Release Candidate (8th April 2020)

• BUGFIX: Resolve a Site Concentrator issue preventing it from working correctly with the Patch Management Engine
• BUGFIX: Update to F-Secure Antivirus in the Antivirus Update Check

Agent 10.9.11 Release Candidate (16th March 2020)

• UPDATE: Install Patch Management Engine 1.1.13 at time of agent install

Agent 10.9.10 Release Candidate (25th February 2020)

• BUGFIX: Addresses issue which can cause the TakeControl button to disappear

Agent 10.9.9 Release Candidate (4th February 2020)

Includes all the updates since the previous General Availability agent (v10.9.5)

Agent 10.9.9 Release Candidate (21st January 2020)

• UPDATE: Update Patch Management Engine version to install v1.1.7 out the box
• UPDATE: Take Control agent update for TeamViewer v12. TeamViewer released a patch that was applied retroactively to existing agents, with the following improvements:

  • Security improvement for communication between infrastructure and client components

  • Code refactoring to prevent potential buffer overflow which may result in an application crash

• BUGFIX: Address Kaspersky issue in Antivirus Update Check

Agent 10.9.8 Release Candidate (12th December 2019)

• UPDATE: Change to the default run time for the Daily Safety Check from 6am to 10am for Workstations (Servers unchanged at 6am) for new device installs
• UPDATE: Updated Patch Management Engine version on first install
• UPDATE: Automation Manager 'ScriptRunner' v2.15
• BUGFIX: Update to the Take Control agent install process to reduce instance of Take Control button not showing
• BUGFIX: Resolve Patch Management status scan failing issue due to "failed to connect to an IPC port"
• BUGFIX: Update to Kaspersky in Antivirus Update check to match the product's registry key change
• BUGFIX: Fix for the Webpage Check when it fails incorrectly with 'text not found'

Agent 10.9.7 Release Candidate (12th October 2019)

• UPDATE: Automatically remove archive backup record in RMM when deleted in Backup Manager
• BUGFIX: Update to Rapid Recovery in the Backup check to handle HH.MM.SS time format
• BUGFIX: Update to last reboot time logic to factor in endpoint performance counters

Agent 10.9.6 Release Candidate (8th October 2019)

• BUGFIX: Update to definitions scan for Windows Defender in Antivirus Update Check to avoid false failed status

• BUGFIX: Ensure IASO Backup Manager in the Backup Check fails in the event of backup failure
• BUGFIX: Ensure the Page File setting is optional in Performance Monitoring Check

Agent 10.9.5 General Availability (3rd September 2019)

Includes all the updates since the previous General Availability agent (v10.8.10)

Agent 10.9.5 Release Candidate (16th August 2019)

• UPDATE: Added support for Veritas Backup Exec v15 and above to the Backup Check
• UPDATE: Improvements to the Remote Background Management agent install process
• UPDATE: Upgrade agent to automatically install ‘ScriptRunner’ v2.13 used by Automation Manager

Agent 10.9.4 Release Candidate (18th July 2019)

• UPDATE: Additional chassis types denoted as laptops instead of desktops: 12 – Docking station; 31 – Convertible; 30 – Tablet
• BUGFIX: Addressing an issue related to Take Control agent communication error on install
• BUGFIX: Resolved issue causing agent GUI to be slow to load

Agent 10.9.3 Release Candidate (4th July 2019)

• BUGFIX: Improve data analysis for the Performance Monitoring Memory Check to stop if failing unnecessarily

• BUGFIX: Update support for F-secure Internet Security in the Antivirus Update Check

• BUGFIX: Update support for Avast! Antivirus in the Antivirus Update Check

Agent 10.9.2 Release Candidate (13th June 2019)

• UPDATE: Ensure agents check-in to the dashboard as soon as possible after device start-up
• UPDATE: Upgrade agent to automatically install ‘ScriptRunner’ v2.12 used by Automation Manager

Agent v10.9.1 Release Candidate (22nd May 2019)

• UPDATE: Support for Remote Background update (future feature update)

Agent v10.9.0 Release Candidate (10th May 2019)

• UPDATE: Updated support for G Data AntiVirus Engine B in the Antivirus Update Check
• UPDATE: Updated support for Kaspersky AVP v19 in the Antivirus Update Check
• UPDATE: Updated support for McAfee GroupShield and McAfee Security for Microsoft Exchange in the Antivirus Update Check

Agent v10.8.10 General Availability (22nd May 2019)

• UPDATE: Improved end-user detection for manual agent uninstalls

 

Includes all the updates since the previous General Availability agent (v10.8.8)

Agent v10.8.9 Release Candidate (2nd April 2019)

• UPDATE: Ensure no adverse effects from disabling TLS 1.0 and 1.1 on agent communication
• UPDATE: New default images to avoid accidentally showing older agent branding

Agent v10.8.8 General Availability (13th March 2019)

• UPDATE: Patch Management engine performance update

 

Includes all the updates since the previous General Availability agent (v10.8.6)

Agent v10.8.7 Release Candidate (25th Febuary 2019)

• UPDATE: Upgrade agent to automatically install 'ScriptRunner' v2.10 used by Automation Manager and out-of-the-box tasks
• UPDATE: Update to Kaspersky in the Antivirus Update Check so it determines installed server version
• BUGFIX: Resolved issue for Veeam Backup Check so it only fails for the relevant error event

Agent v10.8.6 General Availability (March 6th 2019)

• UPDATE: Patch Management engine upgrade

Agent v10.8.5 Release Candidate (4th February 2019)

• UPDATE: Code signing certificate renewed before expiration date.

Agent v10.8.4 Release Candidate (10th December 2018)

• UPDATE: Upgrade agent to automatically install 'ScriptRunner' v2.7 used by Automation Manager and out-of-the-box tasks
• BUGFIX: Update to the 'Fail Policy' module so that it now works for custom scripts created with Automation Manager that run on ScriptRunner v2.7
• BUGFIX: Improve reliability of scripts created using Automation Manager to avoid intermittent check run failures
• BUGFIX: Improve accuracy of Operating System detection for Windows in Asset Tracking
• BUGFIX: Improve Site Concentrator for Patch Management for Agents 10.8.0 and up that run the new Patch Management Engine

Agent v10.8.3 Release Candidate (27th November 2018)

• UPDATE: Upgrade of the Automation Manager agent (‘ScriptRunner’) to v2.7

Agent v10.8.2 Release Candidate (6th November 2018)

• BUGFIX: Update to the Antivirus Update Check to improve definitions detection for Trend ScanMail, Trend OfficeScan and Trend ServerProtect
• BUGFIX: Update to the Antivirus Update Check to fix detection of Kasperskey Anti-virus (Security 10 version) for Windows Server
• BUGFIX: Update to the Backup Check to add detection for Mozy Backup (v2.36 and above)

Agent v10.8.1 Release Candidate (16th October 2018

• UPDATE: Enhancement to the Antivirus Update Check to make it smarter in detecting latest definitions on endpoints by inspecting version and date increases
• UPDATE: Enhancement to the Antivirus Update Check to retry connections to vendor websites for definition updates before failing the check
• BUGFIX: Improved detection of Trend Worry-Free Business Security Scan in the Antivirus Update Check

Agent v10.8.0 Release Candidate (2nd October 2018)

• FEATURE: Patch Management engine upgrade
• BUGFIX: Update to the Antivirus Update Check to ensure it detects Trend Business Security Services

Agent v10.7.13 General Availability (4th February 2019)

• UPDATE: Code signing certificate renewed before expiration date.

Agent v10.7.12 General Availability (27th November 2018)

• UPDATE: Enhancement to the Antivirus Update Check to make it smarter in detecting latest definitions on endpoints by inspecting version and date increases
• UPDATE: Enhancement to the Antivirus Update Check to retry connections to vendor websites for definition updates before failing the check
• BUGFIX: Improved detection of Trend Worry-Free Business Security Scan in the Antivirus Update Check
• BUGFIX: Update to the Antivirus Update Check to improve definitions detection for Trend ScanMail, Trend OfficeScan and Trend ServerProtect
• BUGFIX: Update to the Antivirus Update Check to fix detection of Kasperskey Anti-virus (Security 10 version) for Windows Server
• BUGFIX: Update to the Backup Check to add detection for Mozy Backup (v2.36 and above)
• BUGFIX: Update to the Antivirus Update Check to ensure it detects Trend Business Security Services

Agent v10.7.11 Release Candidate (10th September 2018)

• UPDATE: Improved supportability and logging of the Active Discovery service

Agent v10.7.10 (29th August 2018)

• UPDATE: Adding support for Kaspersky Anti-Virus v11 to the Antivirus Update Check

Agent v10.7.9 Release Candidate (20th August 2018)

• BUGFIX: Update to Trend AntiVirus in the Antivirus Update Check to handle the situation where the endpoint receives the latest definitions update prior to the publication of the update on the Trend website so it will correctly pass
• BUGFIX: Additional Trend Antivirus update to improve accuracy of error message so that "Unable to get product version" is only displayed when this is indeed the issue

Agent v10.7.8 Release Candidate (7th August 2018)

• BUGFIX: Resolve a Patch Management unexpected reboot issue

Agent v10.7.7 (30th April 2018)

• BUGFIX: Improvement to the Antivirus Update Check so that the Alert Policy settings are correctly adhered instead of adding a day delay to the alert
• BUGFIX: Ensure G Data Antivirus Engine A and B are correctly detected in the Antivirus Update Check

Agent v10.7.6 (9th April 2018)

• BUGFIX: Correct Backup & Recovery version issue to prevent the RMM agent from trying to install Backup v17.9 on devices running v18.2 or higher

Agent v10.7.5

• BUGFIX: Unable to retrieve antivirus update check versions behind proxy

Agent v10.7.4 Release Candidate (25th January 2018)

• BUGFIX: Bandwidth Monitoring Check not displaying ports for Draytek and Cisco hardware
• BUGFIX: SNMP check fails when vendor adds "0" to get-response - Legacy agent returns correct value

Agent v10.7.3 (12th December 2017)

• BUGFIX: Ensure Vipre Business Anti-Virus is detected correctly in the Antivirus Update Check
• BUGFIX: Ensure Trend ScnaMail Anti-Virus is detected correctly in the Antivirus Update Check
• BUGFIX: Ensure Avira Anti-Virus is detected correctly in the Antivirus Update Check
• BUGFIX: Ensure McAfee Security Service for Exchange Anti-Virus is detected correctly in the Antivirus Update Check

Agent v10.7.2 Release Candidate (4th December 2017)

• FEATURE: Add support for Quest Rapid Recovery to the Backup Check

Agent v10.7.1 (21st November 2017)

• BUGFIX: Ensure Kaspersky Anti-Virus is detected correctly in the Antivirus Update Check

Agent v10.7.0 Release Candidate (31st October 2017)

• FEATURE: New Backup & Recovery 'Documents' feature for out-of-the-box workstation backup
• UPDATE: Backup Manager agent for Backup & Recovery upgraded to v17.9

Agent v10.6.1

• BUGFIX: Ensure Kaspersky Anti-Virus is detected correctly in the Antivirus Update Check

Agent v10.6.0 Release Candidate (2nd October 2017)

• FEATURE: Upgrade of Backup & Recovery agent to 16.11
• FEATURE: Performance update to the Antivirus check for faster processing and results
• BUGFIX: Resolve issue with the AVG update check to include AVG versions 16 and 17
• BUGFIX: Updated detection for the Panda Cloud Office Protection 6 AV update check to include Panda Endpoint Protection Version 7.70.0 and Panda Agent Version 7.80.0
• BUGFIX: Ensure System Tray feature adheres to 50 character limit

Agent v10.5.16 Release Candidate (4th September 2017)

• BUGFIX: Update to Sophos in the Antivirus Check so it doesn't fail when definitions are up to date
• BUGFIX: Update to Veeam in the Backup Check so it doesn't fail when event IDs related to upcoming license expires are triggered
• BUGFIX: Update to custom branding image layout so the Agent version does not obscure the logos
• BUGFIX: Removal of defunct 'Create Network Installer' option from File dropdown menu (use option in Dashboard instead)

Agent v10.5.15 Release Candidate (7th August 2017)

• BUGFIX: Fix Take Control TeamViewer issue causing a black screen when connecting to Windows Vista or Server 2008 devices

Agent v10.5.14 Release Candidate (24th July 2017)

• FEATURE: Added Support for Veritas System Recovery 16 to Backup Check
• BUGFIX: Resolve issue with Symantec System Recovery 2013 to Backup Check
• BUGFIX: Resolve issue where event log check was unable to parse special characters

Agent v10.5.13 (22nd May 2017)

• BUGFIX: Resolve issue with the detection of Kaspersky Endpoint Security 10
• BUGFIX: Resolve issue with the detection of Kaspersky Security 10

Agent v10.5.12 Release Candidate (13th April 2017)

• BUGFIX: Add support for Bitdefender 6.2 to Bitdefender Endpoint Security in the Antivirus Update Check (applies to standalone version of Bitdefender, separate from Managed Antivirus)
• BUGFIX: Resolve issue with Cloudberry Managed Backup in the Backup Check to ensure it can report on the backup status correctly
• BUGFIX: Add support for StorageCraft ShadowProtect SPX 6.5 to the Backup Check
• BUGFIX: Ensure the Microsoft Windows 7 Backup option in the Backup Checks can detect the backup status correctly on Windows 7 devices

Agent v10.5.11 Release Candidate (21st March 2017)

• UPDATE: Add support for Symantec Endpoint Protection v14 to the Antivirus Update Check
• UPDATE: Add support for Kaspersky Security 10 to the Antivirus Update Check
• BUGFIX: Update the Event Log Check to better handle special characters in the lookup string
• BUGFIX: Update the SNMP Check so that when run in batches it handles 'variable does not exist' errors correctly
• BUGFIX: Update to 'fmplugin' executable to avoid it crashing in certain circumstance
• BUGFIX: Update Veeam Backup 8 in Backup Check to correctly report local device failure states
• BUGFIX: Update monitoring templates to avoid Script Checks running before they're downloaded and installed

Agent v10.5.10 (2nd March 2017)

• UPDATE: Add support for Acronis v11.7 and v12 to the Backup Check
• UPDATE: Add support for Microsoft Windows Backup for Server 2016 devices in the Backup Check
• BUGFIX: Correct issue causing the Advanced Monitoring Agent to crash during Patch Remediation under certain conditions

Agent v10.5.8 Release Candidate (2nd February 2017)

• UPDATE: Set a schedule for Patch Management's Vulnerability Scan

Agent v10.5.7 Release Candidate (19th January 2017)

• UPDATE: Upgrade Take Control to latest TeamViewer 12 Agent
• BUGFIX: Resolve issue which can cause Agent to hang during software update
• BUGFIX: Resolve issue with agent component which resulted in performance degredation

Agent v10.5.6 (7th December 2016)

• UPDATE: Managed Online Backup renamed "Backup & Recovery"
• UPDATE: Better language support for the remote command line option within the Remote Background Management feature
• BUGFIX: Resolve issue where SNMP Checks fail every second check cycle
• BUGFIX: Resolve issue where command line arguments in quotes were not correctly handled

Agent v10.5.4 (10th November 2016)

• UPDATE: Feature pack update to TeamViewer-powered Take Control (no customer-facing changes)

Agent v10.5.3 Release Candidate (26th October 2016)

• UPDATE: Improved fail-over mechanism for environments with upstream proxy servers
• UPDATE: Add support for Kaspersky 2015, 2016 and 2017 in AV Update check
• UPDATE: Automated Take Control debug log collection
• UPDATE: Updated Risk Intelligence components
• BUGFIX: Fix issue with Altaro Hyper-V Backup check
• BUGFIX: Fix issue with ShadowProtect SPX

Agent v10.5.1 Release Candidate (12th October 2016)

• UPDATE: Site Concentrator enhancements to support proxy environments and Windows Firewall ports
• BUGFIX: Correct issue so the Advanced Monitoring Agent doesn't go overdue after updating the Agent to a new version
• BUGFIX: Improvements to asset scan to resolve duplicate software entries and unknown characters issue related to DWORD type
• BUGFIX: Ensure the Event Log Check doesn't fail due to quotation marks or square brackets passed in the message string
• BUGFIX: Correct issue with Kaspersky Endpoint 10 in AV Check to ensure it's updating defs

Agent v10.5.0 Release Candidate (21st September 2016)

• UPDATE: New Take Control Host for Windows
• UPDATE: Error-free reconnection to Take Control session after device reboot
• BUGFIX: Ensure disconnecting a Take Control session does not leave Desktop Wallpaper blank

Agent v10.4.4 Release Candidate (19th September 2016)

• UPDATE: Add support for 'CloudBerry Backup' to Backup Check

Agent v10.4.3 Release Candidate (1st September 2016)

• BUGFIX: Resolve conflict with Agent and Windows 10 Anniversary update

Agent v10.3.6 (1st September 2016)

• UPDATE: Backup Manager for Managed Online Backup updated to version 16.8.0

Agent v10.4.2 Release Candidate (19th August 2016)

• UPDATE: Agent support for faster server overdue alerts
• BUGFIX: Correct 'Event not found' issue with the Event Log Check

Agent v10.4.1 Release Candidate (3rd August 2016)

• UPDATE: Upgrade of Managed Online Backup Agent to Agent version 16.6
• BUGFIX: Address Managed Online Backup installation issue related to Microsoft Visual C++
• BUGFIX: Stop Patch Management from rebooting the device when the reboot option is unchecked

Agent v10.4.0 Release Candidate (20th July 2016)

• FEATURE: New Web Protection offering

Agent v10.3.5 Release Candidate (14th July 2016)

• UPDATE: Add support for scripts built with Script Builder

Agent v10.3.4 Release Candidate (6th July 2016)

• UPDATE: Show the Microsoft Office License Key on the Summary Tab in Dashboard
• UPDATE: A new Windows Service Check "GFI LanGuard Attendant Service" which is automatically added when Patch Management is enabled on a device
• UPDATE: Do not automatically upgrade .NET if version is less than 4.5.1 (introduced in Agent v10.3.0 RC)

Agent v10.3.3 Release Candidate (22nd June 2016)

• UPDATE: Show in the Dashboard if device requires reboot upon installing Monitoring Agent in order to complete update to .NET Framework, and suppress automatic reboots
• UPDATE: Add support for CA Arcserve UDP v6 to Backup Check
• UPDATE: Add support for Kaspersky Endpoint Security 10 to Antivirus Check
• BUGFIX: Ensure the Critical Events exclusions list correctly excludes all listed events from the Critical Events Check
• BUGFIX: Ensure the Performance Monitoring Check looks at history of data instead of most recent snapshot

Agent v10.3.2 Release Candidate (8th June 2016)

• UPDATE: Backup Manager for Managed Online Backup updated to version 16.5.0
• UPDATE: Handle dynamic TeamViewer IDs to improve reliability of Take Control feature
• BUGFIX: Ensure the Backup tab in the south pane is up to date with latest status from Managed Online Backup

Agent v10.3.0 Release Candidate (12th May 2016)

• FEATURE: 32 new Automated Tasks
• UPDATE: Detect Windows Services with the 'Trigger' start-up type and do not add Windows Service Checks for these services

Agent 10.2.2 (24th May 2016)

• BUGFIX: Ensure the 24×7 check frequency set in the Agent UI is always in sync with the corresponding setting in the Dashboard

Agent v10.2.1 Release Candidate (3rd May 2016)

• BUGFIX: Ensure that the agent does not replace older MAX Backup versions with the new Managed Online Backup version if this is more up to date

Agent v10.2.0 Release Candidate (20th April 2016)

• FEATURE: Roll back Microsoft patches on single and multiple devices
• UPDATE: Option to set a Monthly Schedule for automated Patch Management
• UPDATE: Backup Manager for Managed Online Backup updated to MAX Backup version 16.3.0
  • Automatic repair Active Directory file replication
  • Performance improvements and bug fixes for Virtual Disaster Recovery
  • Display modified dates of files and folders in restore selection and in search results
  • Zero file size detection
  • Fast VDR/SBI without postponed sessions for VSS data sources
  • Archiving performance improvements
  • Recover only selected disks during BMR
  • Large disk support for VDR to Azure
• UPDATE: Add support for McAfee Endpoint Security to Antivirus Check
• UPDATE: Capture more Software Install Date information in Asset Tracking
• UPDATE: Performance improvement to address an Agent reliability issue in connection with Remote Background Management feature
• UPDATE: Performance improvement to Remote Background Management to ensure its connection is more reliable
• BUGFIX: Correct issue with Symantec System Recovery 2013 in the Backup Check to ensure it reports the status correctly
• BUGFIX: Correct issue with detecting Avast! definition version in Antivirus Check

Agent v10.1.0 Release Candidate (13th April 2016)

• UPDATE: Backup Manager for Managed Online Backup updated to version 16.3.0
• UPDATE: Add support for McAfee Endpoint Security to Antivirus Check
• UPDATE: Capture more Software Install Date information in Asset Tracking
• UPDATE: Performance improvement to address an Agent reliability issue in connection with Remote Background Management feature
• UPDATE: Performance improvement to Remote Background Management to ensure its connection is more reliable
• BUGFIX: Correct issue which impacted the detection of the Windows Product key
• BUGFIX: Correct issue with Symantec System Recovery 2013 in the Backup Check to ensure it reports the status correctly
• BUGFIX: Correct issue with detecting Avast! definition version in Antivirus Update Check

Agent v10.0.3 (12th April 2016)

• BUGFIX: Correct issue with Critical Event Log check showing '10 most recent' instead of '10 most frequent'

Agent v10.0.2 Release Candidate (1st April 2016)

• UPDATE: New workstations added to the Dashboard without a monitoring installation template will by default use the 30 minute check cycle for 24x7 Checks (instead of the 60 minute cycle)
• BUGFIX: Ensure the WSUS Check shows the correct status in the More Information column
• BUGFIX: Ensure the Web Page Check resolves the URL correctly instead of reporting 'Webpage not found'

Agent v10.0.1 Release Candidate (3rd March 2016)

• UPDATE: Agent code updates and performance improvements
• BUGFIX: Correct issue with SNMP Checks related to handling of the OIDs
• BUGFIX: Correct issue causing the Exchange 2007+ script checks to fail

Agent v10.0.0 Release Candidate (18th February 2016)

• FEATURE: New 5, 15, 30, 60, 120 minute 24x7 check frequency options for both servers and workstations
• UPDATE: Edits to checks are applied immediately and the checks are automatically re-run
• UPDATE: Edits to tasks are applied immediately (tasks will not be re-run automatically)
• UPDATE: Scheduled tasks update results to the Dashboard within a few minutes instead of waiting on the next check cycle
• UPDATE: Deploying new user-defined scripts for checks and automated tasks takes only a few minutes instead of two check cycles
• UPDATE: Automated Tasks with an expired schedule can now be triggered with the Run Task command
• UPDATE: Pending "Run Checks" and "Run Task" actions are stored up to 31 days for offline and overdue devices
• UPDATE: Windows XP and Server 2003 or older devices can update to GA Agent v9.13.7 but cannot update to Agent v10 and above
• UPDATE: In the Advanced Monitoring Agent UI, "Re-run Checks" is now "Sync to Dashboard" and "Upload OK" is now "Last sync OK"
• UPDATE: In Advanced Monitoring Agent UI, the Last Check Results tab and the checks status note have been removed and are not available
• KNOWN ISSUE (Agent v10 RC only): Workstation check failure alerts will send individual emails instead of being batched into a single email (i.e. like Servers do). This will be corrected in a future update.
• KNOWN ISSUE (Agent v10 RC only): Daily Safety Check failure alerts will only send on the first day that the check fails, they will not resend on each subsequent day while the check remained failed. This will be corrected in a future update.
• KNOWN ISSUE (Agent v10 RC only): Data for agent v10 will not be properly reflected (or won't be visible at all if agent installed from new) in backup integrity report, performance history report. This will be corrected in a future update.
• KNOWN ISSUE (Agent v10 RC only): Data for agent v10 will not be properly reflected (or won't be visible at all if agent installed from new) in MAX RemoteManagement API calls for list_performance_history, list_drive_space_histor, list_exchange_storage_history. This will be corrected in a future update.
• NOTE: To maintain communication with our servers, Agent v10 RC onwards requires access to the URLs listed in the Agent Communication URLs section of the Help (Getting Started - Monitoring Agents > Agent Communication URLs)

Agent v9.13.7 Release Candidate (2nd February 2016)

• UPDATE: Add Take Control branding to the Take Control host

Agent v9.13.6 Release Candidate (21st January 2016)

• BUGFIX: Improved handling of double quote characters in Automated Tasks

Agent v9.13.5 Release Candidate (7th January 2016)

• UPDATE: Update the Take Control host module to use TeamViewer v11
• UPDATE: Add support for latest version of StorageCraft ShadowProtect to Backup Check
• BUGFIX: Resolve conflict affecting Web Protection performance at Agent service start up

Agent v9.13.4 Release Candidate (9th December 2015)

• UPDATE: Backup Manager for Managed Online Backup updated to version 15.10
• UPDATE: New Backup Accelerator significantly reduces backup windows for large files
• UPDATE: New Standby Image Backup functionality
• UPDATE: Local Speed Vault backups can now complete first then sync to the cloud
• UPDATE: Add support for Windows 10 backup and data recovery
• UPDATE: Add support for Encrypted File backup and recovery on Windows - Note: a system reboot may be required following recovery of encrypted files
• UPDATE: Add support for VMware 6.0 Host-level backup and data recovery
• UPDATE: Add support for Transaction Log Management in VMware environments
• UPDATE: Add support to select individual virtual disks during Hyper-V backup
• UPDATE: Usability improvements for bandwidth throttle settings
• UPDATE: Add help throughout the user interface
• UPDATE: Reintroduction of backup performance charts
• UPDATE: Real-time cloud and LSV synchronization statistics on the Overview tab
• UPDATE: Directory Sizes shown in the Backup Manager during file selection
• UPDATE: New Standby Image Backup functionality (& Preflight check)
• UPDATE: New Virtual Disaster Recovery cloud targets
• UPDATE: Add Archive cleanup option to purge selective archives
• BETA: Individual File Restore from VMware and Hyper-V host-level backups
• BETA: Dynamic Disk Support for Standby Image and Virtual Disaster Recovery
• BUGFIX: Solved issue with restoring zero byte files
• BUGFIX: File security permissions not restored in some cases

Agent v9.13.3 Release Candidate (3rd December 2015)

• UPDATE: Add support for Altaro Backup v6 to Altaro Hyper-V Backup in the Backup Check

Agent v9.13.2 Release Candidate (18th November 2015)

• BUGFIX: Resolve a sporadic issue to ensure edits to the Site Concentrator settings are applied to all devices at that site

Agent v9.13.1 Release Candidate (4th November 2015)

• UPDATE: Add support for BackupAssist Version 8
• BUGFIX: Ensure Windows Backup check works with Windows Server 2012

Agent v9.13 Release Candidate (22nd October 2015)

• UPDATE: Patch Management Agent upgraded to LanGuard version 11.4, adding support for 47 additional non-Microsoft products
• UPDATE: Backup Manager for Managed Online Backup updated to version 14.1.1 (this addressed a bug that allowed data to be corrupted by CryptoLocker)

Agent v9.12.3 Release Candidate (22nd October 2015)

• UPDATE: Includes all the updates since the current production Agent v9.10.2
• UPDATE: Faster agent check-in (release candidate feature from 9.12.1) has been temporarily suppressed while investigating known issues.

Agent v9.12.2 Release Candidate (7th October 2015)

• BUGFIX: Improve handling of '0' character in User Scripts so that scripts run as they would if run locally on the device and can be accepted as a command line argument
• BUGFIX: Enhancement to the Vipre removal process when installing Bitdefender
• BUGFIX: Ensure reboot state is cleared following successful reboot

Agent v9.12.1 Release Candidate (1st October 2015)

• UPDATE: Faster Agent check-in after servers and workstations start up
• BUGFIX: Ensure a monitoring template with tasks applies the tasks on devices that have not previously had tasks on them
• BUGFIX: Ensure all Take Control sessions display the computer name
• BUGFIX: Ensure Windows Backup is correctly detected in the Backup Check for Server 2008 and Windows Vista machines
• BUGFIX: Ensure the Failed Login Check shows the event info correctly on the More Information dialog

Agent v9.12.0 Release Candidate (9th September 2015)

• FEATURE: Use Automated Tasks in monitoring templates to add Tasks to Clients, Sites and Devices
• UPDATE: Near real-time processing on Run Task commands in the Dashboard
• BUGFIX: Ensure Windows 10 reports as such and not as Windows 8.1 in the Dashboard

Agent v9.10.2 Release Candidate (26th August 2015)

• UPDATE: Add support for Symantec Backup Exec 2014 and 2015 in Backup Check
• BUGFIX: Show detailed error when Bitdefender install fails due to missing Windows patches (previously showed "Pending")
• BUGFIX: Corrected issue in installer related to temp files named "Program" or "Advanced" when installing MAV or Active Discovery

Agent v9.10.1 (12th August 2015)

• UPDATE: Updated TeamViewer Agent to the latest version
• BUGFIX: Fix issue where disconnecting Take Control session could leave Desktop Wallpaper blank
• BUGFIX: Resolve error message with Take Control
• BUGFIX: Advanced Vipre removal for MAV Bitdefender migration

Agent v9.10.0 Release Candidate (15th July 2015)

• FEATURE: Introducing Bitdefender engine deployment for MAV
• BUGFIX: Address Site Concentrator intermittently failing while downloading VIPRE definition files on some machines
• BUGFIX: Correct issues where Non-English text in Active Discovery exceeded allotted space in some areas of the UI
• BUGFIX: Remediate Active Discovery DCOM errors being written to the event log
• BUGFIX: Lessen Active Discovery failed login attempts on SMB guest accounts
• BUGFIX: Address Offline Network alerts from Active Discovery
• BUGFIX: Ensure Symantec Backup Exec 2012 Backup check no longer duplicates log entries
• BUGFIX: Corrected the wrong status returned for failed checks in AV history and Backup history

Agent v9.9.0 Release Candidate (1st July 2015)

• FEATURE: Network Discovery feature to support new Dashboard Networks tab (requires Windows XP SP3 and above)

Agent v9.8.13 (1st July 2015)

• UPDATE: Includes all the updates since the current production Agent v9.8.9

Agent v9.8.13 (1st July 2015)

• UPDATE: Includes all the updates since the current production Agent v9.8.9

Agent v9.8.12 Release Candidate (17th June 2015)

• UPDATE: Performance improvement to the Site Concentrator feature NB: This update was withdrawn and is not included in v9.8.13 GA

Agent v9.8.11 Release Candidate (20th May 2015)

• UPDATE: Apply monitoring templates at client and site level
• UPDATE: Apply multiple monitoring templates simultaneously to the selected devices
• BUGFIX: Ensure Kaspersky Endpoint Security 10 is detected correctly
• BUGFIX: Ensure Take Control sessions consistently display the computer name that's been connected to

Agent v9.8.10 Release Candidate (6th May 2015)

• UPDATE: GFI MAX Backup check renamed to MAX Backup check
• BUGFIX: Ensure deselected Plugins for Managed Online Backup are correctly removed from the list of billable MOB files
• BUGFIX: Ensure script checks can be tested during agent installation using the Test Check function

Agent v9.8.9 Release Candidate (22th April 2015)

• FEATURE: Choose whether to update or replace checks on devices when applying a monitoring template
• BUGFIX: Site Concentrator not deleting "former" cache path

Agent v9.8.8 Release Candidate (8th April 2015)

• BUGFIX: Resolve an authentication issue with Take Control

Agent v9.8.7 (8th April 2015)

• FEATURE: Apply monitoring templates to selected devices, replacing existing checks

Agent v9.8.6

• BUGFIX: Ensure Backup check supports latest version of GFI MAX Backup

Agent v9.8.5

• BUGFIX: Fix an issue with "Upgrade from Asset Tracking" so that custom templates are pushed correctly

Agent v9.8.4 Release Candidate

• UPDATE: Add support for Norman Endpoint Protection v11 in AV Check
• BUGFIX: Resolve intermittent issue whereby Take Control would not install on a device

Agent v9.8.3 Release Candidate

• UPDATE: Update Agent to use web service for authenticating agent login to facilitate User Passcode Reset
• BUGFIX: Ensure new Site Concentrator (RC) handles Managed Antivirus updated definitions correctly
• BUGFIX: Ensure new Site Concentrator (RC) handles Patch Management updates correctly

Agent v9.8.2 Release Candidate

• UPDATE: Update Take Control to use TeamViewer v10
• UPDATE: Introducing a new and more robust Site Concentrator feature that replaces the previous version
• UPDATE: Allow the Site Concentrator to listen on a custom port
• BUGFIX: Ensure the Site Concentrator purges the cache correctly
• BUGFIX: Correct an issue blocking the Site Concentrator from writing to a custom path
• BUGFIX: Resolve an issue whereby Site Concentrator was causing Take Control authentication to fail
• BUGFIX: Resolve a MAX Backup check issue

Agent v9.8.1 Release Candidate

• UPDATE: Add support for "VIPRE Business Agent 7.0" to Antivirus update check

Agent v9.8.0 Release Candidate

• UPDATE: Managed Online Backup updated to latest version of MAX Backup v14.1 / IASO 2014 v14.1
• BUGFIX: Ensure the Vulnerability Scan runs in accordance with Patch Management policy settings

Agent v9.7.2 Release Candidate

• FEATURE: Failed Login Check, renamed from the Hacker Check, now with aggregated event details (requires Windows Vista, Server 2008 or above)
• FEATURE: Automatically uninstall the Advanced Monitoring Agent, associated Feature Agents and any associated files when removing a Windows or OSX device from the Dashboard
• UPDATE: Updated Backup Check for ARCserve to support ARCserve UDP product

Agent v9.7.1 Release Candidate

• UPDATE: Support IASO backup version 14 in the Backup Check
• UPDATE: Add support for Kaspersky Anti-Virus version 14.0.0.4651
• BUGFIX: Ensure the correct detection of Yosemite Server Backup

Agent v9.7.0 Release Candidate

• UPDATE: Update Take Control to TeamViewer 9.0.29327
• BUGFIX: Ensure Take Control session information is generated for Take Control Report
• BUGFIX: Correctly handle unexpected registry values when running Backup check for Acronis Backup & Recovery
• BUGFIX: Ensure correct operation of Backup check for Symantec Backup Exec when certain registry keys are empty
• BUGFIX: Ensure Backup check supports latest version of GFI MAX Backup
• BUGFIX: Correctly handle redirection of system paths on 64 bit versions of Windows in File Size check
• BUGFIX: Ensure Antivirus update check supports Engine B in Business version of G Data 2014

Agent v9.6.1

• BUGFIX: Ensure AVG 2013 64 bit version is detected correctly in the Antivirus update check

Agent v9.6.0 Release Candidate

• FEATURE: Introducing the Web Protection Agent
• BUGFIX: Ensure correct reading of large Windows Event log files to ensure associated checks access the required values

Agent v9.5.6

• BUGFIX: Correct integration with certain versions of TeamViewer
• BUGFIX: Prevent an ACCESS_VIOLATION error when running Acronis 11.0.17437 Backup check
• BUGFIX: Correct escaping of ampersand characters in the System Tray Application for the local file option
• BUGFIX: Increase output size limit for Active Directory Users Script

Agent v9.5.5

• UPDATE: Support WSUS check with .NET 3.5 and 4.5
• BUGFIX: Extend Backup Check for Symantec System Recovery to cover additional event codes indicating success
• BUGFIX: Correct a UI glitch in the Backup Check dialog for Symantec products which would remove explanatory texts for additional options checkbox
• BUGFIX: Support updated Engine B in G Data 2014 in Antivirus update check

Agent v9.5.4 Release Candidate

• FEATURE: Add support for Mozy Backup to backup check
• BUGFIX: Correct escaping of ampersand characters in the System Tray Application for the local file option
• BUGFIX: Prevent Exchange Store 2007 (or later) script returning "not found" due to conversion errors

Agent v9.5.3 Release Candidate

• FEATURE: Add support for GFI MAX Backup to Backup Check
• BUGFIX: Fix an issue that could cause the Agent to hang when detecting Exchange stores
• BUGFIX: Improve robustness of Veeam Backup check
• BUGFIX: Fix issues when Asset Tracking would mis-report installed memory due to missing hardware IDs
• BUGFIX: Ensure agent detects Windows 8.1/Server 2012 R2 correctly

Agent v9.5.2 Release Candidate

• UPDATE: Update Take Control to TeamViewer 9.0.25942
• UPDATE: Adds the device name to the session window (restart of service or machine required)
• UPDATE: Prevents automatic updates of TeamViewer module
• UPDATE: Prevents prompt that updates for TeamViewer module are available
• UPDATE: In Bandwidth Monitoring Check, ensure display bandwidth speeds conform to SI standards
• BUGFIX: add Microsoft Hyper-V 00:15:5D prefix to list of MAC addresses recognised as virtual machines by agent
• BUGFIX: Ensure WinRAR 64bit/LFM and others detected by asset scan

Agent v9.5.1 Release Candidate

• BUGFIX: Ensure Veeam backup software is properly detected

Agent v9.5.0 Release Candidate

• UPDATE: Add support for "Webroot SecureAnywhere" to Antivirus update check
• UPDATE: Add support for "VIPRE Internet Security 2014" and "VIPRE Antivirus 2014" to Antivirus update check
• UPDATE: Reduce time required to display process list when starting Remote Process Control session
• BUGFIX: In Remote Service Control, restrict modification of start-up type to only those Services that are also permitted by the native Service Control manager
• BUGFIX: Improve accuracy of reported CPU usage in Remote Service Control
• BUGFIX: In Remote Service Control, do not change start-up type to "Automatic" when attempting to change start-up type to "Automated (delayed start)" on a service that does not support it
• BUGFIX: Allow pausing, resuming and restarting of running but disabled services in Remote Service Control
• BUGFIX: Ensure the Backup check reports back successfully on "Symantec Backup Exec 12"
• BUGFIX: Ensure correct identification of the MAK license key

Agent v9.4.0

• UPDATE: Add support for TeamViewer v9 to the "Integrate with Existing TeamViewer Installations" feature
• BUGFIX: Ensure the names of excluded Critical Events Checks are not truncated when viewed in the list
• BUGFIX: Resolve an intermittent bad parameter display issue for Windows Service Checks
• BUGFIX: Resolve issue with "Access_Violation" message appearing on some script checks
• BUGFIX: Ensure "Access_Violation" message does not cause the Agent service to stop
• BUGFIX: Resolve problem preventing service starting after auto-update completes
• BUGFIX: Add version number to asset tracking for servers pre 2008
• BUGFIX: Resolve issue causing 24x7 checks to run every 15 minutes when monitoring set to 5 minutes causing spurious alerts

Agent v9.3.1

• BUGFIX: Support all required date and time formats in AppAssure v5 Backup Check

Agent v9.3.0 Release Candidate

• FEATURE: Managed Online Backup updated to the latest version of IASO 2013 (13.0.0.1330)
• UPDATE: Support Exchange 2013 in Managed Online Backup
• UPDATE: Improved support for VMware ESXi 5.1 in Managed Online Backup
• UPDATE: Add support for "Avast!" to Antivirus update check
• BUGFIX: Rebooting 2008 R2 server no longer prompts for an unplanned shutdown
• BUGFIX: Resolved unnecessary delay when pausing the Advanced Monitoring Agent service

Agent v9.2.3

• UPDATE: Add support for AppAssure v5 Backup Check

Agent v9.2.2

• BUGFIX: Allow Managed Antivirus to be installed alongside, and de-activate, Windows Defender

Agent v9.2.1 Release Candidate

Remote Background Management

• FEATURE: Remote Process Control
• BUGFIX: Improved handling of non ASCII characters in Remote Command Line output
• BUGFIX: Correctly handle redirection of system paths on 64 bit versions of Windows
• BUGFIX: Strip any invalid binary characters returned in Remote Command Line output

Managed Antivirus

• UPDATE: Automatically update definitions when Managed Antivirus update check fails
• UPDATE: Update Managed Antivirus definitions when requested from Dashboard

Antivirus products

• UPDATE: Add support for "Bitdefender Security for Exchange" to Antivirus update check
• UPDATE: Add support for "Bitdefender Security for Mail Servers" to Antivirus update check

Miscellaneous Updates and Bugfixes

• BUGFIX: Correctly display product key for Windows 7 Professional devices
• BUGFIX: Gracefully terminate persistent connection when device enters suspended state

Agent v9.2.0 Release Candidate

• UPDATE: Add support for Veeam Backup & Recovery to Backup Check
• UPDATE: Add support for Windows Defender to Antivirus Update Check
• BUGFIX: Ensure CA ARCserve is always correctly detected
• BUGFIX: Ensure devices do not go overdue while detecting Exchange Mailboxes

Some devices went overdue while waiting on detection of Microsoft Exchange Mailboxes before uploading the agent configuration. To enable the fix add the following to the [GENERAL] section in settings.ini in the installation path:

[GENERAL]
		DATAMINERUSEOWNTHREAD=1

Agent v9.1.2

• BUGFIX: Ensure that existing Agent communication is unaffected when a persistent connection cannot be established via a configured proxy
• BUGFIX: Prevent fatal error upon detection of certain CA eTrust Antivirus products by CART
• BUGFIX: Eliminate potential race condition that could cause Agent service to restart when DSC time missed

Agent v9.1.1

• BUGFIX: Use alternative means to detect "Panda Cloud Office Protection 6" installation that does not cause software reconfiguration
• BUGFIX: Increase timeout when restarting Agent service after auto-update

Agent v9.1.0 Release Candidate

• FEATURE: Remote Background Management with Remote Command Line functionality

Agent v9.0.1 Release Candidate

• BUGFIX: Ensure asset scan detects user installed software like Dropbox
• BUGFIX: Prevent an access violation issue when running scripts that do not print anything to standard output
• Antivirus products
• Support for monitoring the following Antivirus products has been added.
• • UPDATE: Add support for "Bitdefender Client Security" to Antivirus update check
  • UPDATE: Add support for "Bitdefender Cloud Security" to Antivirus update check
  • UPDATE: Add support for "Bitdefender GravityZone Security for Endpoints" to Antivirus update check
  • UPDATE: Add support for "Panda Cloud Office Protection 6" to Antivirus update check
  • UPDATE: Add support for "Symantec Endpoint Protection Cloud" to Antivirus update check
  • UPDATE: Add support for "Trend Worry-Free Business Security Services" to Antivirus update check
• Backup products
• Support for monitoring the following Backup products has been added.
• • UPDATE: Add support for "Altaro Hyper-V Backup" to Backup check
  • UPDATE: Add support for "ArcServe D2D" to Backup check
  • UPDATE: Add support for "Intronis Backup + Recovery" to Backup check
  • UPDATE: Add support for "Retrospect backup" to Backup check

Agent v9.0.0 Release Candidate

• FEATURE: Execute actions from Dashboard (Reboot Now, Re-run DSC, Re-run Vulnerability Check and Install Patches Now) immediately
• UPDATE: Add support for monitoring McAfee Antivirus 8.8 to Antivirus Update Check
• UPDATE: Add support for Microsoft System Center 2012 Endpoint Protection to Antivirus Update Check
• BUGFIX: Remove any old Patch Management scans when new scan completed (to ensure "If Schedule Missed" reboot settings are always observed)

 

Please note that Agent v9.0.0 RC is the first version of the Advanced Monitoring Agent to establish a persistent outbound connection to our central servers to facilitate the immediate exectution of actions from Dashboard. This persistent connection will go on to form the underlying communication mechanism on top of which the new Remote Background Management functionality, including Remote Command Line, Remote Powershell and Remote Process Control, will be built.

IMPORTANT: In addition to the above, please note that Agent v9.0 no longer supports Windows 2000, although we will continue to support Agent v8.18 on existing Windows 2000 installations. If a copy of Agent 8.18.6 is required please contact us.

Agent v8.18.6

• BUGFIX: Prevent an access violation issue when running scripts that do not print anything to standard output

Agent v8.18.5

• UPDATE: Update Take Control to TeamViewer v8.0.19617
• BUGFIX: Resolve intermittent problems installing Take Control on Windows 2003 and 2008

Agent v8.18.4 Release Candidate

• UPDATE: Add support for Backup Assist 7 to Backup check
• BUGFIX: Ensure functionality of Backup Check with Brightstor ARCserve Backup when the event log source Brightstor ARCserve Backup is used
• BUGFIX: Ensure partial backups of Brightstor ARCserve Backup are detected in Italian

Agent v8.18.3 Release Candidate

• FEATURE: Include operating system installation date in asset tracking
• BUGFIX: Ensure Exchange size check correctly subtracts whitespace reported in Event with ID 1221
• BUGFIX: Ensure event log check always applies custom exclusions
• BUGFIX: Ensure script check output is of reasonable length before uploading to server
• BUGFIX: Ensure all versions of Internet Explorer are detected in asset tracking

Agent v8.18.2 Release Candidate

• UPDATE: Support for Symantec System Recovery 2013 in Backup Check

Agent v8.18.1 Release Candidate

• UPDATE: add support for Kaspersky Endpoint Security 10
• UPDATE: Update Managed Antivirus to VIPRE 6.2 (build 6.2.5528) - ensure Windows Update is not turned on

Agent v8.18.0 Release Candidate

• UPDATE: Update Managed Antivirus to VIPRE 6.2 (build 6.2.5524) for improved performance and stability. Anti-rootkit technology has also been re-engineered to improve malware detection rates
• UPDATE: Reduce the likelihood of Managed Antivirus being installed alongside an another Antivirus product (that is not detected by CART)
• UPDATE: Automatically remove Antivirus Update Checks and Windows Service Checks for Antivirus products removed by CART
• BUGFIX: Ensure that "Product Not Found" error message is displayed when appropriate for all Antivirus Checks
• BUGFIX: Ensure event driven Automated Tasks configured to run when SNMP Check fails run correctly
• BUGFIX: Increase width of SNMP Check Combo Box so that full check description can be displayed
• BUGFIX: Ensure that Program Compatibility Agent is not shown on cancelled installation
• BUGFIX: Prevent Agent GUI from becoming unresponsive when testing connection

Agent v8.17.2

• UPDATE: Update Take Control to use TeamViewer v8.0.17396
• BUGFIX: Ensure ExecutionPolicy is set to RemoteSigned when running Scripts on all versions of PowerShell
• BUGFIX: Ensure Event Log Check returns correct result when Log does not contain specified Event ID

Agent v8.17.1 Release Candidate

• FEATURE: Add Brazilian Portuguese language support

Agent v8.17.0 Release Candidate

• UPDATE: Update Take Control to TeamViewer 8 (build 8.0.16642)
• UPDATE: Support for increased number of System Tray application menu options
• UPDATE: Remove some unclear internal SNMP library messages from SNMP check results
• BUGFIX: Ensure 32 Bit PowerShell is used for Script check for ESXi and Exchange script checks compatibility

Take Control update to TeamViewer 8

Please note that to use the Take Control feature in this version, you need to also install a new version of the Take Control Viewer. In your dashboard, go to "Remote Access" - "Download Take Control Viewer" to download and install.

Agent v8.16.4

• BUGFIX: Prevent fatal error when installing on Windows 2000
• BUGFIX: Do not attempt to install the System Tray application on Windows 2000 as it is incompatible

Agent v8.16.3 Release Candidate

• BUGFIX: Ensure backup status can be determined regardless of the user's time zone
• BUGFIX: Ensure invalid characters do not appear in ManagedOB section of the settings.ini file

Agent v8.16.2 Release Candidate

• UPDATE: Use substitution strings in System Tray application labels and tooltip
• UPDATE: Expand system environment variables in System Tray application labels, tooltip and settings
• UPDATE: Support for System Tray application "Text" menu option
• UPDATE: Support for System Tray application "Local File" menu option
• UPDATE: Support for multiple System Tray application pre-set icons
• BUGFIX: Correctly limit time period when running the Event Log Check immediately after a reboot
• BUGFIX: Ensure LanGuard attempts to connect directly to the Internet when configured proxy is unavailable
• BUGFIX: Check that LanGuard service is running before performing Vulnerability Scans or Patch Remediation
• BUGFIX: Ensure old proxy settings are removed from LanGuard
• BUGFIX: Correctly display "&" in System Tray application tooltip

Agent v8.16.1 Release Candidate

• FEATURE: Self-service System Tray application for end users
• FEATURE: Automatically remove competitive Antivirus products when deploying Managed Antivirus
• UPDATE: Detect whether Managed Antivirus Agent requires reboot upon installation
• UPDATE: Automatically reboot device when deploying Managed Antivirus
• BUGFIX: Ensure Site Concentrator can be installed in all circumstances
• BUGFIX: Correctly detect Acronis Backup & Recovery v11.5 build v11.5.32308

Agent v8.16.0 Release Candidate

• FEATURE: Support Seed Loading for Managed Online Backup
• UPDATE: Managed Online Backup updated to IASO Backup Technology 2012 (12.1.3.12325)
• UPDATE: Allow default 4 second timeout for SNMP queries to be increased to upto 10 seconds in Agent settings.ini
• UPDATE: Add support for Kaspersky Antivirus 2013 to Antivirus Update Check
• BUGFIX: Correctly report "No Such Object" in Dashboard if SNMP query for supplied OID returns "NoSuchVar"
• BUGFIX: Use current user's regional settings to interpret date and time information generated by the Acronis Command Line Tool
• BUGFIX: Correctly parse output from the Acronis Command Line Tool in all supported languages
• BUGFIX: Recognise additional Event ID 4106 for Microsoft Backup Check on Windows 7
• BUGFIX: Ensure event exclusions are applied to Event Log Check in all cases

Agent v8.15.3

• BUGFIX: Recover from failed LanGuard 2011 uninstalls that were preventing Vulnerability Scan running
• BUGFIX: Ensure event description is correctly limited to 100 characters in Critical Events check
• BUGFIX: Ensure that a failed SNMP query does not cause other SNMP checks for same device to fail

Agent v8.15.2 Release Candidate

• UPDATE: Add support for Acronis Backup & Recovery v11.5 and above in Backup Check
• BUGFIX: Correctly distinguish between unique backup tasks in Acronis Backup & Recovery v11.0.17437 and above
• BUGFIX: Only include activities from the previous 24 hours in Acronis Backup & Recovery v11.0.17437 and above

Agent v8.15.1 Release Candidate

• FEATURE: Integrate with existing TeamViewer installations (requires TeamViewer version 7.0.15723) to allow remote access sessions to be launched from Dashboard
• UPDATE: Managed Online Backup updated to IASO Backup Technology 2012 (12.1.3.12296)
• BUGFIX: Do not select invalid System State data sources in Managed Online Backup
• BUGFIX: Fix access violation when running Critical Events Check in "10 Most Recent" mode
• BUGFIX: Ensure that Event Log Checks running as Daily Safety Checks, consider all events from the previous 24 hours
• BUGFIX: Ensure condition "does not contain" works correctly in Event Log Check
• BUGFIX: Ensure wildcards in event sources in Event Log Check are respected in all cases

Agent v8.15.0 Release Candidate

Managed Online Backup

• UPDATE: Update Managed Online Backup to IASO Backup Technology 2012 (12.1.3.12274)
• UPDATE: Add plugin to backup Oracle Databases
• UPDATE: Add plugin to backup Microsoft SharePoint (VSS)
• UPDATE: Reduce size of incremental backups for Exchange plugin
• UPDATE: VMware plugin now releases snapshots after each backup is completed
• UPDATE: Support for Microsoft Windows 8 and Microsoft Windows Server 2012
• UPDATE: Allow Managed Online backup encryption keys to be manually changed by user
• UPDATE: Ensure backups are still completed if either LocalSpeedVault or Managed Online Backup Server is temporarily unavailable
• UPDATE: Add the option in Files & Folders and Network Share plugins to choose whether to Overwrite or Skip existing files during restore operations
• UPDATE: Backup Manager now shows Server and LocalSpeedVault synchronisation status
• UPDATE: Backup Manager now shows used storage space for storage account
• UPDATE: Backup Manager now shows storage node address

Miscellaneous Updates and Bugfixes

• UPDATE: Add support for ARCserve v16 to the Backup Check
• UPDATE: Improve detection of installed Norman Antivirus for Antivirus Update Check
• BUGFIX: Ensure all relevant events are registered for CA ARCserve Backup in the Backup Check

Agent v8.14.4

• BUGFIX: reduce memory usage and increase speed for Event Log Checks
• BUGFIX: Ensure when Event Log Check runs as Daily Safety Check, the previous 24 hours of event logs are considered
• BUGFIX: Ensure condition "does not contain" works correctly in Event Log Check
• BUGFIX: Ensure wildcard in event sources are respected in Event Log Check in all cases

Agent v8.14.3

• UPDATE: Add support for AVG 2013 to Antivirus Update check

Agent v8.14.2 Release Candidate

• BUGFIX: Periodically synchronise Managed Antivirus quarantine to ensure items that have been removed from quarantine are no longer shown on the Dashboard
• BUGFIX: Do not regard status 'Not_Run_Yet' as a failure in the Acronis Backup Check

Agent v8.14.1 Release Candidate

• UPDATE: Update Patch Management to LanGuard 2012 build 11.0.2012.0717
• UPDATE: Support ALL Microsoft updates (i.e. including non-security updates) in Patch Management
• UPDATE: Use incremental differences when downloading non-Microsoft update definition databases
• UPDATE: Download Microsoft update definition databases directly from microsoft.com
• BUGFIX: Ensure default Site Installation Template is applied when Agent is deployed via Site Installation Package
• BUGFIX: Improve reliability of accessing Windows performance counters (including when run in Hyper-V hosts)
• UPDATE: Reduce resource usage and time taken to run Event Log checks
• BUGFIX: Correct comparison of SNMP TimeTicks values in SNMP check
• BUGFIX: Add support for SNMP TimeTicks values of format h:mm:ss.ms
• BUGFIX: Remove redundant Managed Online Backup messages from debug log
• BUGFIX: Restore -logfile argument to PowerShell scripts

Agent v8.14.0 Release Candidate

• UPDATE: Use Acronis Command Line tool to monitor Acronis Backup & Recovery v11.0.17437 and above
• UPDATE: Execute PowerShell scripts with -ExecutionPolicy Bypass argument to ensure execution on computers with default ExecutionPolicy settings
• BUGFIX: Do not trigger installation of missing patches after making changes to Patch Management settings
• BUGFIX: Correctly return script exit code when executing PowerShell scripts
• BUGFIX: Ensure sub-directories added to File exclusion filters are excluded from the File Size Check
• BUGFIX: Correctly report total size in File Size check when File exclusion filters override File inclusion filters

Agent v8.13.4

• BUGFIX: Correct misconfiguration of Managed Antivirus in Hong Kong / Asia system instance

Agent v8.13.3

• BUGFIX: Correct the comparison logic in the SNMP check when using the equals (=) and not equals (<>) configuration

Agent v8.13.2

• UPDATE: Update Take Control to TeamViewer 7 (build 7.0.13989)

Agent v8.13.1 Release Candidate

• BUGFIX: Ensure latest version of Managed Online Backup can successfully backup and restore at all times after restarting backup service.

Agent v8.13.0 Release Candidate

• UPDATE: Option to re-run Managed Online Backup session automatically should DSC Backup Check fail (for example: if workstation was switched off overnight)
• UPDATE: Add support for Kaspersky Antivirus 2012 to Antivirus Update Check

SNMP Check and Bandwidth Monitoring Check

The SNMP engine has been rewritten to support parallelism and to reliably retrieve Bandwidth Monitoring data from devices that have fast ports, but only support SNMPv1 with 32-bit counters

• UPDATE: Use parallel SNMP GET request to reduce time and resource usage required to run multiple SNMP checks
• BUGFIX: Probe SNMP agent for SNMPv2c support and use 64-bit counters if supported, falling back to SNMPv1 and 32-bit counters otherwise

Agent v8.12.2

• UPDATE: Add support for Symantec Backup Exec 2012 to Backup check
• UPDATE: Add support for Storagecraft ShadowProtect Virtual edition (32-bit and 64-bit) v4.1.5 to Backup check
• UPDATE: Add support for Storagecraft ShadowProtect Desktop, Server, SBS and MSP editions (32-bit and 64-bit) v4.2.5 to Backup check
• UPDATE: When running Backup check, only check registry to see if backup product installed if no events found in Event Log
• BUGFIX: Add server and Information Store name to description of Exchange Store Size check with Microsoft Exchange 2010

Agent v8.12.1 Release Candidate

• UPDATE: Support option to skip reboot after installing missing patches if the device was not online when installation was scheduled to run and patches are installed later when device comes back online
• BUGFIX: When missing patches are scheduled to be installed, do not reboot if no missing patches are installed
• BUGFIX: Do not trigger installation of missing patches after making changes to Patch Management Settings

Agent v8.12.0 Release Candidate

• UPDATE: Add support for Kaspersky Endpoint Security for Windows Version 8.1.x in Antivirus Update Check
• UPDATE: Add support for Kaspersky Security for Microsoft Exchange Server in Antivirus Update
• UPDATE: Update Take Control to TeamViewer 7 (build 7.0.12799)
• UPDATE: Add support for G Data Version 11 and later where Engine B uses the Avast5 engine

Take Control update to TeamViewer 7

Please note that to use the Take Control feature in this version, you need to also install a new version of the Take Control Viewer. In your dashboard, go to "Remote Access" - "Download Take Control Viewer" to download and install.

Parallel installation of Mail Server Antivirus products with Managed Antivirus

The following Antivirus products for E-Mail Servers can now be installed and monitored in parallel with Managed Antivirus:

• Kaspersky Security for Microsoft Exchange Server
• McAfee Security Service for Exchange
• McAfee GroupShield
• McAfee GroupShield v6.0
• Trend ScanMail

Agent v8.11.1

• BUGFIX: Do not remove existing installations of IASO Backup unless they were installed by Managed Online Backup

Agent v8.11.0 Release Candidate

• FEATURE: Managed Online Backup
• UPDATE: Support Backup checks for Workstation Agents
• UPDATE: Rename "Sunbelt VIPRE Antivirus + Antispyware" to "GFI VIPRE Antivirus" in Antivirus Update Check
• UPDATE: Rename "Sunbelt VIPRE Enterprise Agent" to "GFI VIPRE Antivirus Business" in Antivirus Update Check
• UPDATE: Patch Management to LanGuard 2011 build 10.2.2011.1128
• BUGFIX: Alleviate "Scan Failed" errors in Vulnerability Check

Agent v8.10.4

• UPDATE: Support for VIPRE Antivirus 2012 in Antivirus Update check
• UPDATE: Support for VIPRE Internet Security 2012 in Antivirus Update check

Agent v8.10.3

• BUGFIX: Detect which version of AVG is installed and upload with Antivirus Update check results to correctly show relevant definition versions in Dashboard. This resolves problems with AVG v8.5 and v9.0 and continues support for AVG 2011 and 2012 without need to edit checks.

Agent v8.10.2

• BUGFIX: Adjust backup daily safety check to support Acronis Backup & Recovery 11 (build 17318)

Agent v8.10.1 Release Candidate

• FEATURE: Reboot and Install Patches actions can be scheduled for a later date and time
• UPDATE: Check for updated LanGuard definitions randomly between 1am and 5am GMT
• UPDATE: List supported backup products in reverse chronological order as per Dashboard
• UPDATE: Always upload Asset Tracking data for Virtual Machines (Dashboard setting will determine if these are processed)
• BUGFIX: Support installations of Symantec Endpoint Protection Small Business Edition 12.1 that are missing expected registry keys
• BUGFIX: Support installations of Microsoft Windows Backup in Backup Check that write to Application event log (instead of Backup event log)
• BUGFIX: Use Microsoft Installer API (instead of WMI) when scanning for installed products (not hotfixes) in Asset Tracking to prevent software reconfiguration
• BUGFIX: If Backup Assist generates a backup successful event with a major warning of inconsistent snapshot then fail check unless "Show complete with exceptions as successful" option is checked

Agent v8.10.0 Release Candidate

• UPDATE: Managed Antivirus Agent to v5.0.4464
• BUGFIX: Do not quarantine items that have already been quarantined

Agent v8.9.5

• UPDATE: Support for GFI VIPRE Antivirus Business and Business Premium v5.0
• UPDATE: Increase timeout for script check to 150s (2.5 minutes)
• BUGFIX: Increase timeout for WMI queries in Asset Tracking
• BUGFIX: Retry WMI queries that timeout in Asset Tracking
• BUGFIX: SNMP Check handles Counter64 values correctly

Please exercise caution when adding script checks with a timeout of 150s to servers. If the time taken to run all 24x7 checks exceeds the data overdue alert setting (default 1.5 times 24x7 monitoring frequency, so 7.5 minutes if using 5 minute monitoring) then a data overdue alert may be generated. If it is necessary to do this, then either increase the data overdue alert setting to 2.5 times (or more) 24x7 monitoring frequency or decrease 24x7 monitoring frequency to 15 minutes.

Agent v8.9.4

• UPDATE: Support for Kaspersky Anti-Virus 8.0 for Windows Server Enterprise Edition in Antivirus Update Check
• UPDATE: Managed Antivirus Agent to v5.0.4424
• BUGFIX: Do not register Outlook Add-In for email client security during installation of Managed Antivirus Agent

Agent v8.9.3 Release Candidate

• UPDATE: Support for Symantec Endpoint Protection v12.1 in Antivirus Update Check
• UPDATE: If Acronis Backup and Recovery is configured to retry failed backups and backup is ultimately successful, ignore previous failures
• BUGFIX: Correctly identify Engine B in GData Antivirus 2012 and GData Antivirus Enterprise 11 (Client)

Agent v8.9.2 Release Candidate

• UPDATE: Support use of Critical Events Exclusion List in Event Log Checks
• UPDATE: Support excluding events (ID and source) from 24x7 or DSC Event Log Checks
• BUGFIX: In 24x7 Event Log Check, read all events since check last ran (rather than all events within monitoring frequency) to capture events that were not written to event log at the time they relate when a server is under load (for example: when backup is running)
• BUGFIX: Fail Antivirus Update check if length of ini file indicates non-supported version of Panda
• BUGFIX: Do not fail backup check if multiple Acronis products are installed, but some are not running
• BUGFIX: Always concatenate ellipses to end of truncated strings

Agent v8.9.1 Release Candidate

• UPDATE: Managed Antivirus Agent to v5.0.4410
• BUGFIX: Reduce CPU Utilisation of Active Protection (a reboot will be required to load the new Active Protection driver)
• UPDATE: Download features (Take Control, Patch Management, Site Concentrator, Managed Antivirus) if Agent Management Console is open
• UPDATE: Install features (Take Control, Patch Management, Site Concentrator, Managed Antivirus) as soon as they are downloaded
• UPDATE: GData Antivirus 2012 and GData Antivirus Enterprise 11 (Client) supported in AVUpdate Check
• UPDATE: Acronis Backup and Recovery 11 Server for Windows supported in Backup Check
• BUGFIX: Increase shutdown timeout for Agent service to allow vulnerability scan to complete before attempting auto-update
• BUGFIX: Hide invalid client/site combination error message after amending details
• BUGFIX: Critical Events Exclusions download issues
• BUGFIX: Minor re-draw issues in About dialog

Agent v8.9 Release Candidate

• UPDATE: Upload new LanGuard operational log (see below) if requested by technical support
• BUGFIX: Download and install scripts when applying Installation Template containing script checks
• BUGFIX: Do not restart TeamViewer service if TeamViewer executable is not running (as TeamViewer will manage this)
• BUGFIX: Windows Service Check uses service key name (to support services with non ISO-8859-1 characters in description)

Backup Check

• UPDATE: Support for GFI Backup 2011 in Backup Check
• UPDATE: Support for ArcServe Backup 15 in Backup Check
• UPDATE: Support for Symantec Backup Exec System Recovery 2011 in Backup Check
• UPDATE: Support for Yosemite Server Backup v8.9 in Backup Check
• UPDATE: Support for Backup Assist v6 in Backup Check
• UPDATE: Support for IASO Backup 2011 in Backup Check
• UPDATE: Support for AppAssure Replay 4 in Backup Check

Patch Management

• UPDATE: Patch Management to LanGuard 2011 build 10.0.2011.0509
• UPDATE: Operational log to enable troubleshooting when not in debug mode
• BUGFIX: Increase timeout to download definition database from 30s to 120s

Version Agent v8.8.2

• UPDATE: Upload Managed Antivirus agent threat engine debug log if requested by technical support
• BUGFIX: Poll registry to collect TeamViewer client id after TeamViewer host updated and do not enable Take Control in Dashboard beforehand

Version Agent v8.8.1 - Release Candidate

• UPDATE: Managed Antivirus Agent to v5.0.4407
• BUGFIX: Active Protection on Windows 2003 server no longer interferes with SMB requests from clients
• BUGFIX: Managed Antivirus now uses blue system tray icon when scanner is idle and Active Protection enabled
• UPDATE: Feature activity (including installation) logged to separate debugfeature.log file
• UPDATE: Reduce number of redundant log messages in debug.log file

Version Agent v8.8.0 - Release Candidate

• FEATURE: Managed Antivirus based on award winning VIPRE Enterprise
• UPDATE: Remotely reboot servers and workstations from within Dashboard
• UPDATE: Add support for Microsoft Forefront Client Security in Antivirus Update Check
• UPDATE: Specify alternative protocol and port in URL of web page check
• BUGFIX: Reset performance counters if unable to read performance data
• BUGFIX: Agent Wizard minimized after installation on Windows7

Proxy Servers

• BUGFIX: Reinstall TeamViewer when local proxy settings have changed
• BUGFIX: Agent does not use proxy server settings when first installed

Feature Installation

• UPDATE: Update Site Concentrator status immediately after installation
• UPDATE: Update Patch Management status immediately after installation
• UPDATE: Update Take Control status immediately after installation
• BUGFIX: Do not restart TeamViewer service during normal installation
• BUGFIX: Only restart TeamViewer service if executable cannot be detected due to Win API failure
• BUGFIX: Wait maximum possible time for TeamViewer installer before shutting down Agent service
• BUGFIX: When updating TeamViewer Host, wait for uninstaller to finish before reinstalling

UPDATE: TeamViewer Host to version 6.0.10532

• UPDATE: The connection toolbar can be moved to prevent overlapping important controls on the remote computer
• UPDATE: The connection window can be minimized from full screen mode. By restoring the window from the taskbar it will go to full screen mode again
• UPDATE: An active screensaver on the remote computer will be cancelled on an incoming connection
• BUGFIX: Ensure connections are not closed after ninety seconds
• BUGFIX: Automatically detect language

Version Agent 8.7.3 Release Candidate

• UPDATE: Randomise the first upload server used by Agent when service starts
• BUGFIX: Address high CPU utilization on some platforms where Critical Events checks were configured. The bug was introduced in Agent v8.7.2 Release Candidate.
• BUGFIX: Ensure Agent scheduler can always run all tasks and checks including Vulnerability Check

Version Agent 8.7.2 Release Candidate

• UPDATE: Option to bypass user confirmation for Take Control sessions if login screen is shown (i.e. no user is logged in)
• UPDATE: Option to password protecting the Take Control system tray icon.
• UPDATE: The Advanced Monitoring Agent service is now allowed to interact with desktop (required in order to password protect Take Control system tray icon.

Version Agent 8.7.1 Release Candidate

• BUGFIX: "CreateProcess Failed" error message does not display when the Agent is installed interactively on a device with User Access Controls enabled.

Version Agent 8.7 Release Candidate

• UPDATE: Upgrade Take Control to TeamViewer v6
• UPDATE: Take Control now runs with up to three process (lowering system resource usage)
• UPDATE: Optimized Performance (Take Control connections are now even faster and more stable)
• UPDATE: Host module does not bind to port 80
• UPDATE: Un-install where Take Control is switched off
• BUGFIX: Install host on device that previously had TeamViewer installed (and has since been removed)

Note: to connect to any device running Agent 8.7 or later, please update the Take Control Viewer on the local machine (from the Dashboard, Remote Access, Download Take Control Viewer). This updated viewer can also connect to devices running older versions of the Take Control based on TeamViewer v5.

Version Agent 8.6.4

• BUGFIX: German Backup Exec System Recovery 2010 incorrectly reporting backup status could not be determined
• BUGFIX: Panda Cloud Office protection check failing
• BUGFIX: Event based Automated Tasks causing checks not to update
• BUGFIX: Dashboard Login credential unnecessarily passed by agent in help links

Version Agent 8.6.3

• BUGFIX: "CreateProcess Failed" error message does not display when the Agent is installed interactively on a device with User Access Controls enabled.

Version Agent 8.6.2

• BUGFIX: Ignore Asset Scan requests from Mini-Agents

Version Agent 8.6.1 Release Candidate

• UPDATE: Support for Microsoft Security Essentials v2 in Anti-Virus Update Check
• UPDATE: Support for Microsoft Forefront EndPoint Protection in Anti-Virus Update Check
• BUGFIX: Workstations not showing off-line in Dashboard when Patch Management enabled
• BUGFIX: Add Windows Service Check for Microsoft Anti-Malware service during Agent installation (if MSE installed)
• BUGFIX: Remove read-only attribute before attempting to delete temporary files created when downloading branding
• BUGFIX: Problems determining backup status for Symantec Backup Exec System Recovery in Spanish and Italian
• BUGFIX: Problems determining backup status for Symantec Backup Exec in Spanish
• BUGFIX: Problems determining backup status in early builds (including build #1105) of Acronis Backup and Recovery v10
• BUGFIX: Installation Templates - do not add Anti-Virus Update Check if product not supported in Agent version
• BUGFIX: Installation Templates - support accented characters
• BUGFIX: Minor text correctons to Spanish interface

Version Agent 8.6 Release Candidate

• FEATURE: Installation Templates for Agent deployment
• UPDATE: Support for Microsoft Security Essentials in Anti-Virus Update check
• REMOVED: Agentless Asset Tracking
• REMOVED: MiniAgent

Version Agent 8.5.9

• BUGFIX: Remove read-only attribute before attempting to delete temporary files created when downloading branding

Version Agent 8.5.8

• UPDATE: Support for Trend Worry Free Business Security v7
• BUGFIX: Download and install missing patches in batches of five

Version Agent 8.5.7 Release Candidate

• BUGFIX: Include US English in language selection during Agent installation

Version Agent 8.5.6 Release Candidate

• BUGFIX: Resolve problem where the Vulnerability Scan does not complete
• BUGFIX: Check for update to Patch Management Agent before running Vulnerability Check
• UPDATE: Additional vulnerabilities now available in Vulnerability Check

Version Agent 8.5.4 Release Candidate

• BUGFIX: Delete local patch installation files once patch has been installed
• BUGFIX: Microsoft Browser Choice Screen Update (KB976002) is only required in EU
• BUGFIX: Resolved PowerShell script timeout issue

Version Agent 8.5.3 Release Candidate

• UPDATE: Install Vulnerability Scanning and Patch Management Agent into a sub-directory within the Advanced Monitoring Agent installation directory

Version Agent 8.5.2 Release Candidate

• BUGFIX: When Take Control is switched off, only disable TeamViewer service if it was installed via the Agent.

Version Agent 8.5.1 Release Candidate

• BUGFIX: Set proxy headers correctly to ensure check configurations are not cached

Version Agent 8.5 Release Candidate

• FEATURE: Vulnerability Scanning and Patch Management
• UPDATE: Support for Kaspersky AntiVirus 2011
• UPDATE: Option to Run Automated Task Now (on next 24x7 upload)

Version Agent 8.4.2

• UPDATE: Support for Trend OfficeScan v10.5 and Trend OfficeScan v10 Service Pack 1
• BUGFIX: Only upload Asset Tracking hardware and software inventory if it has changed (excluding last boot time)
• BUGFIX: Backup check for Acronis Backup and Recovery Server for Windows now works with large numbers of events (>60) in single log file

Version Agent 8.4.1 Release Candidate

• BUGFIX: Reduce system resource usage when running SNMP check
• UPDATE: Support for Acronis True Image Server v9.1

Version Agent 8.4.0 Release Candidate

• UPDATE: Support for Acronis Backup and Recovery Server (v10) and Acronis True Image Echo Server (v9.5 and v9.7)
• UPDATE: Support for Stroragecraft ShadowProtect in Backup Check
• UPDATE: Support for VaultLogix Online Backup in Backup Check
• UPDATE: Support for Avira Anti-Virus in Anti-Virus Update Check
• UPDATE: Support for McAfee Security Center for Exchange in Anti-Virus Update Check
• UPDATE: Support for Panda (Security For Business, Global Protection, Antivirus Pro, Cloud Office Protection) in Anti-Virus Update Check (on Vista also)
• UPDATE: Configurable commit charge threshold for Server Performance Monitoring memory check
• UPDATE: Display logged on user in Workstation Monitoring grids
• UPDATE: Added Event 4625 to the Hacker Check
• BUGGIX: Norman AntiVirus Update Check: When the size of nvcincr.def file is zero the check uses the registry value for the update

Version Agent 8.3.3

• BUGFIX: Take Control can be installed and activated when the Agent is not running under local system account
• UPDATE: Reduce number of 24x7 uploads required to install and activate Take Control from three to two
• UPDATE: Wait ten minutes after computer boots before binding to port 80 if not already in use
• UPDATE: No longer need to restart TeamViewer service after Take Control is installed.

Version Agent v8.3.1 Release Candidate

• BUGFIX: Resolved installation issue on Windows 2000.

Version Agent v8.3 Release Candidate

• FEATURE: Take Control
• BUGFIX: Reduce system resource usage over time
• KNOWN ISSUE: Occasional timeout during installation of TeamViewer host module
• KNOWN ISSUE: Take Control only installs when the Advanced Monitoring Agent service is running under the Local System account.

Version Agent v8.2.7

• BUGFIX: Reduce system resource usage over time
• BUGFIX: Automated tasks scheduled for once per month will run on last day of month if configured

Version 8.2.6 Release Candidate

• UPDATE: Backup Check support for BrightStor ARCserve in Italian, Spanish localisations
• UPDATE: Backup Check support for Symantec Backup Exec in Italian, Spanish localisations
• UPDATE: Backup Check support for Symantec Backup Exec System Recovery in Italian, Spanish localisations
• BUGFIX: Remote Worker site installation package does not prompt for password
• BUGFIX: Remote Worker site installation package does not show main window when installation exists
• BUGFIX: Silent uninstall does not prompt user

Version 8.2.5 Release Candidate

• FEATURE: GFI Backup 2010 - Business Edition

Version 8.2.4 Release Candidate

• FEATURE: Added Italian language support
• FEATURE: Support for Symantec Backup Exec 2010
• FEATURE: Support for Symantec Backup Exec System Recovery 2010 (v9)
• FEATURE: Support for GData Anti-Virus Business and Enterprise Edition (Agent only)
• UPDATE: Trap hibernation power events so laptops show as Offline
• UPDATE: Event Log Check can monitor events with event type 0
• BUGFIX: Improved Symantec Backup Exec System Recovery v7 and v8 support in French
• BUGFIX: Improved support for Trend Anti-Virus products

Version 8.2.3

• UPDATE: Support for AVG IAVI definition files.

Version 8.2.2 Release Candidate

• FEATURE: Support for GData AntiVirus 2010. Two separate checks for Engine A (BitDefender) and Engine B (Avast)
• FEATURE: Support for Sunbelt VIPRE Antivirus, Sunbelt VIPRE Enterprise Agent and Sunbelt VIPRE Premium

Version 8.2.1 Beta

• FEATURE: Support for Windows 7 Backup
• UPDATE: Improved support for Norman AntiVirus

Version 8.2 Beta

• FEATURE: Scripts
• FEATURE: Server Automated Tasks

Version 8.1.2

• FEATURE: Support for AVG version 9
• UPDATE: Connects directly if proxy communication fails
• BUGFIX: Resolved issue creating Network Installer from Agent

Version 8.1.1 Beta

• UPDATE: Agent uploads directly if unable to establish connection using proxy settings
• UPDATE: Support for additional Kaspersky AntiVirus products
• UPDATE: Improved CA eTrust support on x64 devices

Version 8.1 Beta

• FEATURE: Automated Tasks for Workstations

Version 8.0.4

• UPDATE: Support for additional Kaspersky AntiVirus products
• UPDATE: Improved CA eTrust support on x64 devices

Version 8.0.2

• UPDATE: Norman EndPoint Protection support
• UPDATE: Workstation name change automatically reflected on Dashboard
• UPDATE: Improved SNMP support
• BUGFIX: Drive Space check threshold will never be below 5%
• BUGFIX: Drive Space check and Disk Space Change check supports A:\ and B:\ if available
• BUGFIX: Agentless Asset Scan Report improved workstations numbering

Version 8.0.1 Beta

• FEATURE: Support for SNMP v2
• FEATURE: SNMP Preset Checks
• UPDATE: SNMP Check on Windows 2008 now supports IPv6 localhost addresses
• BUGFIX: Resolved Veritas Backup Exec 9 log file discovery issue
• BUGFIX: Resolved minor user interface issue with Windows Service and Backup Check dialogs

Version 8 Beta

IMPORTANT: Please note Agent v8.0 does not support Windows NT4 and the DashBoard will not allow auto-update to Agent v8.0 on Windows NT4. Although we will continue to support Agent v7.1 on existing Windows NT4 installations. If a copy of Agent 7.1 is required please contact us.

 

• FEATURE: Manual installation option for Workstation Mode
• FEATURE: MSI Site Installation Package for silent Group Policy deployment
• FEATURE: One-click executable Site Installation Package for Remote Workers
• FEATURE: Auto-update improvements
• FEATURE: Asset Tracking information automatically uploads from device
• UPDATE: Asset Tracking retrieves Hotfix and Update information in Vista and later Operating Systems
• UPDATE: Upgrade uninstall option
• BUGFIX: Resolved Event Log Check timing issue

Version 7.1.6

• BUGFIX: Resolved Veritas Backup Exec 9 log file discovery issue
• BUGFIX: Additional translations for Windows Service Check

Version 7.1.5

• FEATURE: Support for Trend Worry-Free AntiVirus 6
• UPDATE: Updated list of default TCP services
• BUGFIX: Resolved NTBackup mis-reporting of multiple events

Version 7.1.2 Beta

• UPDATE: Support for F-Secure on SBS 2008 systems
• UPDATE: Support for eTrust on SBS 2008 systems
• UPDATE: Improved WSUS Check with additional thresholds
• UPDATE: New auto-update mechanism

Version 7.1.1 Beta

• FEATURE: Multi-language support for ARCserve 12.5
• FEATURE: Support for Symantec Backup Exec System Recovery 8.5
• FEATURE: NT Backup verification option
• FEATURE: Windows Backup (Vista and Server 2008) monitor the Backup Service Availability and Backup Set Integrity option
• UPDATE: Improved German and French support for Backup Exec System Recovery/LiveState Recovery

Version 7.1 Beta

• FEATURE: Windows Service Restart
• UPDATE: Symantec Backup Exec 12.5 automatically detected on install
• BUGFIX: Agent update processor now exits if update process hangs

Version 7.0.5

• UPDATE: Support for latest Trend Officescan Anti-Virus product
• BUGFIX: Resolved minor Agent customisation issue

Version 7.0.4

• BUGFIX: Agent update processor now exits if update process hangs

Version 7.0.3

• BUGFIX: Auto-update to v7.0 caused the backup check to give misleading results if 'Show partial backups as successful' is checked.

Version 7.0.2

• FEATURE: Support for Kaspersky Enterprise v6
• FEATURE: Support for Symantec AntiVirus 10.1
• FEATURE: Support for CA Anti-Virus 2009
• UPDATE: Improved support for WSUS 64bit
• UPDATE: Improved AutoUpdate mechanism for SBS2008 and Windows7
• BUGFIX: Changed the format of the Agent path name to resolve installation issues on SBS2008
• BUGFIX: Agent support for passwords containing special characters

Version 7.0.1 Beta

• FEATURE: Support for Microsoft Windows Backup Server 2008
• FEATURE: Support for Microsoft Windows Backup Vista
• UPDATE: Amended creation of configuration files so they can be used as template

Version 7.0 Beta

• FEATURE: DashBoard Controls - add, edit and delete checks from the DashBoard
• FEATURE: Event Log support for Vista and Server 2008
• UPDATE: Improved server reboot time calculation
• UPDATE: Support for special text characters in Windows Services Check
• BUGFIX: Agent update processor now waits until stop service call terminates before proceeding

Version 6.9.3

• BUGFIX: Agent update processor now waits until stop service call terminates before proceeding

Version 6.9.2

• UPDATE: Check additional locations for Norman antivirus updates
• BUGFIX: Removed Panda SDK file pskavs.dll from Agent to prevent false/positive detection by other antivirus products
• BUGFIX: Scan information from MiniAgent only uploaded where Asset Tracking or Daily Workstation Health Check enabled
• BUGFIX: Resolved MiniAgent GDI (Graphical Device Interface) memory leak

Version 6.9.1

• FEATURE: Support for Panda Anti-Virus (excluding NT, Vista and Server2008)
• UPDATE: Improved French support for ARCserve 12

Version 6.8.5

• BUGFIX: Automatically populates the Exchange Mail Stores in the Daily Safety Check configuration file using Active - Directory where the Exchange check is enabled but no Mail Stores entries exist in the configuration file.

Version 6.9 Beta

• FEATURE: Support for Backup Exec System Recovery/LiveState Recovery
• UPDATE: The Agent and Auto Update services are combined as the Advanced Monitoring Agent service.

Version 6.8.4

• UPDATE: Support for additional F-Secure products including version 8
• UPDATE: Support for additional Norman products
• UPDATE: Improved Agent upload failure restart mechanism
• UPDATE: Exchange Checks: improved discover of Mail Store locations

Version 6.8.3

• UPDATE: Support for AVG version 8

Version 6.8

• FEATURE: Roll Your Own Event Log Check
• FEATURE: WSUS Check

Version 6.7.5

• UPDATE: Agent uses WinHTTP where available to upload data.

Version 6.7.3 Beta

• BUGFIX: The Agent now incorporates a "watchdog" which restarts the service where the application hangs or the number of consecutive upload failures exceed three.
• BUGFIX: Proxy server login information displayed in the Agent Connection Settings section.

Version 6.7

• FEATURE: File Size Check
• FEATURE: Multiple Mail Store Exchange Check
• UPDATE: Improved PING Check
• UPDATE: Asset Tracking/Daily Workstation Health Check supports virtual MAC addresses
• UPDATE: MiniAgent debug log
• UPDATE: Groupshield 7
• UPDATE: Symantec Endpoint Client v11
• UPDATE: Eset Nod32 v3
• UPDATE: Kaspersky Server Edition
• UPDATE: McAfee ScanMail x64
• UPDATE: Symantec Backup Exec 12 support
• UPDATE: CA ARCserve 12 support
• BUGFIX: Bandwidth Monitoring crashing when querying device

Version 6.6

• FEATURE: Bandwidth Monitoring
• UPDATE: Trend OfficeScan additional check method
• UPDATE: Option to run Agent services under local system account
• UPDATE: Backup Exec special character support

Version 6.5

• FEATURE: Server Performance Monitoring
• FEATURE: Norman Anti-Virus Support
• UPDATE: MiniAgent with taskbar icon configurable via settings.ini file
• UPDATE: Asset Tracking - Discards virtual MAC addresses for:
• VirtualIron
• Virtual PC
• Virtual Server
• VMware
• XenSource
• UPDATE: Improved Disk Space discovery
• UPDATE: Context Help buttons
• UPDATE: Critical Event Exclusion List supports 50 character strings and includes an additional Event name check

Version 6.4

• FEATURE - Kaspersky Anti-Virus 7
• FEATURE - Norton Anti-Virus 2007
• FEATURE - Trend Micro Anti-Virus 2007
• FEATURE - F-Secure Internet Security 2007 AntiVirus Component
• FEATURE - Agent services logon account dialogue box in new installations (we suggest the Domain\administrator account)
• UPDATE - Improved Anti-Virus defintion file detection and reporting
• UPDATE - Symantec Backup Exec v11 x64
• UPDATE - Improved debugging

Asset Tracking and Daily Workstation Health Check

• FEATURE - Remote Login Script/MiniAgent option
• FEATURE - The Agent uploads files from the scans folder every 15 minutes to the DashBoard whether Network scan or Remote Login Script/MiniAgent created
• FEATURE - Support for NT - requires Windows Management Instrumentation (WMI) CORE 1.5 for Windows 95/98/NT 4.0 available from: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=7665
• UPDATE - Network scan authentication validation check. Ensures the server the Agent is installed on contains an account with privileges to access the selected network

Version 6.3.0

• FEATURE: Kaspersky Anti-Virus 6
• FEATURE: Kaspersky Enterprise Edition
• FEATURE: Kaspersky Small Business Edition
• FEATURE: Symantec Backup Exec 11
• UPDATE: Removed superfluous Event Log text for Backup Exec Checks
• UPDATE: Reduced data upload
• UPDATE: Asset Tracking - reads licence key in windows
• UPDATE: McAfee Version 8 Check now supports 8.5
• FEATURE: Daily Workstation Health Check
• FEATURE: Option to Start/Stop Agent from the command line

Version 5.1.0

• FEATURE: Asset Tracking

Version 4.2.3

• FEATURE: F-Secure Anti-Virus Support
• UPDATE: Backup Exec improved large file processing
• UPDATE: SNMP Check replaces RAID Array Check
• BUGFIX: Sophos Misreporting

Version 4.1.12

• UPDATE: Daily Safety Check retries every 15 Minutes
• UPDATE: Select up to 10 Most Frequent/ 10 Most Recent Critical Events

Version 4.1.9

• UPDATE: Improved Backup Exec processing
• UPDATE: French ARCserve now checks additional sources
• UPDATE: French Backup Exec now uses native backup logs

Version 4.1.5

• UPDATE: improved Dell Array Manager support

Version 4.1.4

• UPDATE: improved McAfee support
• BUGFIX: Physical Disk Health misreporting

Version 4.1.2

• UPDATE: additional support for Backup Exec 8 check
• BUGFIX: Windows Service Check misreporting

Version 4.1.1

• FEATURE: added support for eTrust Anti-Virus
• FEATURE: added support for SNMP RAID Array management software
• FEATURE: added support for Symantec AntiVirus RapidRelease
• UPDATE: Backup Exec Monitoring now uses native backup logs
• UPDATE: NT Backup Monitoring now checks additional sources

Version 4.0.6

• FEATURE: Improved GUI
• FEATURE: Added French and US English language support
• UPDATE: Accept Shutdown is on by default
• BUGFIX: Sophos mis-reporting pattern file when out of date
• BUGFIX: Web Page Check now checks for empty search text

Version 3.3.1

• FEATURE: Auto-update added
• FEATURE: alternative Management Console password
• FEATURE: added support for Eset NOD32 anti-virus
• FEATURE: installer auto-locates previous installation folder
• UPDATE: removed requirement for libxml2.dll
• UPDATE: Symantec defaults to LiveUpdate variant
• UPDATE: Symantec now also uses numeric comparisons
• UPDATE: ArcServe now checks against additional Source and ID
• UPDATE: Exchange check can now accept fractional numbers
• UPDATE: Trend ScanMail now checks additional registry key
• BUGFIX: fixed problem with selecting days of the week for AV and Backup Checks
• BUGFIX: fixed problem when all checks removed from 24x7 or DSC

Version 3.2.7

• FEATURE: Service, TCP, Web and PING checks now include a sensitivity setting
• FEATURE: Service check now includes an option to PASS services which are 'Start Pending'
• UPDATE: Symantec LiveUpdate now also checks for IntelligentUpdate pattern file
• UPDATE: items in the check list are always ordered alphabetically
• UPDATE: when adding a new Service check, currently selected services are not listed
• BUGFIX: AV pattern lookup fixed for proxy servers requiring authentication

Version 3.2.6

• FEATURE: added support for Trend OfficeScan Client
• UPDATE: modified the McAfee WebShield check
• UPDATE: modified the McAfee GroupShield check
• UPDATE: modified the McAfee NetShield check

Version 3.2.5

• FEATURE: added support for Grisoft AVG
• FEATURE: Backup check can now test for multiple backups
• FEATURE: #AGENT# can now be used by end-company users, #CLIENTORDEPT# becomes Department!
• UPDATE: removed autoupdate facility. To be replaced with parallel application in Q4 2005.
• UPDATE: communication library rewritten.
• UPDATE: Proxy server configuration simplified. Now support Netbios name. However, username must be in format: domain\username.
• UPDATE: more debug information added.

Version 3.1.4

• FEATURE: added INI file overrides for ARCServer Backup check, can specify Source, ID and Message
• FEATURE: added failover support with 4 server URLs to try
• FEATURE: added Trend OfficeScan support
• UPDATE: set 3 as minimum error retry count, because need to cycle through 4 Server URLs
• UPDATE: autoupdate, now checks validity of download before installing it
• UPDATE: modified AVUpdate to cycle through servers to get AV version
• BUGFIX: ARCserve backup check, incomplete does not check the event type, was requiring Information when in actual fact the event type is Warning

Version 3.1.3

• BUGFIX: changed auto-update to handle Windows NT4

Version 3.1.2

• FEATURE: added option to enable server to go OFFLINE automatically when shutdown
• BUGFIX: BackupExec checks now return "Complete With Exceptions" if PARTIAL is false
• BUGFIX: installer now installs Windows NT4 version of agentdll

Version 3.1.1

• UPDATE: running management console ensures old #AGENT# service isnt running

Version 3.1.0

• FEATURE: added more firstline to all checks
• FEATURE: added support for partial backups for ARCserve
• FEATURE: added Check DLL update feature
• FEATURE: added Critical Events check
• FEATURE: added support for auto/manual #AGENT#DLL updating
• FEATURE: added HELP links in test configuration dialogs
• FEATURE: added DEBUG mode
• UPDATE: improved Backup checks
• UPDATE: added TIP text to backup check (about Windows events)
• UPDATE: amended Drive Space Change check to store time of last check
• UPDATE: changed default Exchange threshold to 12
• UPDATE: changed #AGENT# service name to 'Advanced Monitoring #AGENT#'
• UPDATE: tests don't run until server has been running for 7 minutes
• UPDATE: the 'Run Now' DSC button forces UpdateChecks=Yes
• BUGFIX: last run time in #MGMTCONSOLE# now shows correctly

Version 3.0.13

• BUGFIX: Sophos check

Version 3.0.12

• FEATURE: added support for third-party branding
• UPDATE: modfied Virusscan to use whole version string not last 4 alphas
• UPDATE: added new registry keys to McAfee anti-virus update
• UPDATE: added new Sophos registry key, now checking both Path values
• UPDATE: changed text to be generic and not #RESELLER#

Version 3.0.11

• FEATURE: added support for Cheyenne ARCserve 2000
• FEATURE: added support for ComputerAssociates ARCserve v11

Version 3.0.10

• BUGFIX: NTBackup, event 8019 only introduced in XP/2003, now using event 8001

Version 3.0.9

• UPDATE: PING check updated, now tries 3 times with interval of 3 seconds before admitting defeat
• UPDATE: improved support for McAfee AntiVirus
• BUGFIX: fixed DSC and 247 showing as active when config files not present

Version 3.0.8

• UPDATE: changed default backup days to "MTWTF__" from "_TWTFS_"
• UPDATE: McAfee NetShield test updated to search additional registry entries
• UPDATE: improved wording throughout dialog screens
• UPDATE: Windows Services test passes if service is STARTING
• BUGFIX: Threshhold typo in Disk Space Check and Performance counter Dialogs

Version 3.07

• FEATURE: Windows NT now supported
• UPDATE: Exchange check now uses GB instead of percentage
• UPDATE: added name parameters to PING and TCP checks
• UPDATE: added new command line option "/stopservice" to enable update install
• UPDATE: changed to new installer to allow update installs and Windows NT installation
• UPDATE: now displaying full version info in About and Login screens
• UPDATE: Backup days now works by checking the day after the day the user sets

Version 3.0.6

• FEATURE: added Run Now button for DSC checks
• FEATURE: added support for Backup Exec 10
• UPDATE: now sending EXE and DLL versions in test upload
• UPDATE: better naming convention for AV and Backup products
• UPDATE: removed the auto-update feature
• UPDATE: changed frequency of refresh on #MGMTCONSOLE# to 5 seconds
• BUGFIX: DSC status now showing correctly

Version 3.0.5

• UPDATE: improved UI for showing whether the 24x7 or DSC checks are configured
• UPDATE: old version is always disabled on successful install

Version 3.0.4

• UPDATE: Exchange Check now provides user interface to allow user to locate the mail store files if not auto-discovered correctly
• BUGFIX: GroupShield6000 now looking at correct registry entry
• BUGFIX: fixed problem with the disk space consumption test

Version 3.0.3

• BUGFIX: event message construction corrected

Version 3.0.2

• UPDATE: Exchange check now looks in ADSI first to get path to priv1.stm, then looks in Registry if unsuccessful
• UPDATE: if DeviceID not successfully found in HD_Config.xml file then upgrade option not offered
• BUGFIX: fixed the lookup of event messages
• BUGFIX: removal of previous version removes the config files

Version 3.0.1

• UPDATE: installer now disables agent v2 after finishing wizard
• BUGFIX: correction to Exchange ADSI lookup string

Version 3.0.0

• First release of new self-install agent