System State Restore

To offer an enhanced solution, standalone Cove Data Protection (Cove) has replaced Backup & Recovery. Where Backup & Recovery has been enabled and continues to be so for devices, the options presented here are still available.

Where Backup & Recovery options are not present on your N-sight RMM dashboard, this means you will now need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product bar, and select Cove Data Protection (Cove).

In the event of a complete Operating System loss a System State restore is required to get the device back up and running in its previous state.

Before attempting to perform a System State restore, it is necessary to prepare the target device to precisely match the machine the backup was taken from:

  • Install an identical version of Windows
  • Update Windows to the same service-pack level
  • For Domain Controllers with Active Directory, ensure an empty Active Directory is created by running DCPROMO

The following steps outline the procedure required to ensure a successful restoration from a System State Backup to another device:

  1. Ensure the Backup Account of the failed system is inactive by disabling Backup & Recovery for the device
  2. From the Edit menu enable Backup & Recovery on the target device
  3. Click Use Existing Storage Account and select the Storage Account for the failed system from the list of Inactive Backups
  4. Backup & Recovery will install on the target machine with its status is displayed in the Summary tab of the Dashboard

For Domain Controllers with Active Directory, reboot the machine in Directory Services Restore mode:

  1. Open the Backup Manager
  2. Go to the Restore tab and select the date of the backup to restore and click OK to restore from this backup set
  3. After the restore process completes it is necessary to reboot the machine

Error: The requested operation was made in the context of a transaction that is no longer active.

This may be displayed where the file system transaction log is full. To avoid this message please run the following from the command prompt before the System State Restore: fsutil resource setlog maxextents 150 C:\

For more information, see System State.