Protection Policy: Active Protection

Active Protection provides a continuous defense against threats by scanning accessed files (read, open, copied, moved, executed, etc.) where their extension meets the selected On access type criteria.


To activate Active Protection simply click the Enabled box and select the required On access type protection level from the following options:

On access type

Active Protection Behavior

All files

Scans ALL files when accessed

This option provides the best protection but can result in slower performance.

Deep Scans utilize the All files option.

Executables only

This option results in a quicker scan as only scans application files accessed; as application files can be more vulnerable to malware attacks than other file types.

The section Extensions - Executables only includes a list of all of the file extensions scanned by this category.

Quick Scans utilize the Executables only option

Custom file extensions

Only scans files with the defined extensions when they are accessed.


Where Active Protection is disabled

The Managed Antivirus Check reports as failed when a Quick or Deep Scan did not complete within the entered time.
To configure this threshold, enter the number of days (up to 999) in the Fail check if scan has not run for n day(s) field.

Protection Policy's Exclusions apply to Active Protection scans based on the selected On access type level.

The Windows and Mac Managed Antivirus end-user interfaces refer to Active Protection as On-Access Protection.

Custom File Extensions

When enabled, Active Protection scans accessed files if the file extension is included in the Custom File Extensions list.

The Custom File Extensions list is automatically populated with the Extensions - Executables only extensions, and includes the option to Add, Edit or Remove entries. Click Reset to revert changes.

To include a new extension:

  1. Click Add
  2. Enter the extension without the leading period
  3. OK to save

To update an existing extension:

  1. Select the target entry
  2. Click Edit
  3. Make changes
  4. OK to save

To delete extensions:

  1. Multi-select the target entries (Shift and left-click for a range or Control and left-click for specific extensions)
  2. Click Remove

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