Manage Customers, Locations and Assets

Customers/Clients and Locations/Sites

• You can add, edit, and delete customers/clients and locations/sites in N-sight RMM and MSP Manager
• Actions completed in MSP Manager are automatically synchronized with N-sight RMM
• Actions completed in N-sight RMM with MSP Manager are automatically synchronized but you can manually synchronize them to force the synchronization to happen sooner
• For instructions about how to add, edit, and delete customers/clients and locations/sites, see:

  Product	Task
  N-sight RMM	Add clients and sites Delete devices, sites or clients from N-sight RMM
  MSP Manager	Add Users and Customers to your account

Assets/Devices

• You can add, edit, and delete devices in N-sight RMM
• You can edit and delete assets in MSP Manager but the changes only apply in MSP Manager and they are not transferred to N-sight RMM

  Asset changes in MSP Manager are replaced with the current N-sight RMM settings the next time MSP Manager synchronizes with N-sight RMM

• Actions completed in N-sight RMM with MSP Manager are automatically synchronized but you can manually synchronize them to force the synchronization to happen sooner
• For instructions about how to add, edit, and delete devices, see:

  Product	Task
  N-sight RMM	Add devices Delete devices, sites or clients from N-sight RMM
  MSP Manager	Add tags to your assets

Manually synchronize N-sight RMM with MSP Manager

To synchronize any Client, Site, or Device actions performed in N-sight RMM with MSP Manager:

1. In MSP Manager, go to Customers > Context Menu > Synchronize RMM