Backup Manager installation guide

We strongly do not recommend downgrading Backup Manager to a lower version after installation is complete. In cases where the Backup Manager has been downgraded, we cannot guarantee the application will function correctly.

The Backup Manager can be used in any of these 9 languages:
  • English
  • Dutch
  • Russian
  • German
  • Spanish
  • French
  • Portuguese
  • Norwegian
  • Italian

Windows, macOS and Linux Installers

The Backup Manager is installed with the help of an installation wizard on Windows, macOS and Linux computers. After the installation, the tool opens as a web application.

Managed Installation vs. Self-Managed Installation vs Documents Installation

Three installation methods available are:

  1. Managed Installation – Previously known as Automatic Deployment or Quick Installation, this method lets you install Backup Manager on multiple devices simultaneously

    This is a silent installation process

  2. Self-Managed Installation - Previously known as Manual or Legacy Installation, this method lets you install one device at a time with manual configuration

    This installation process requires additional input on each device

  3. Documents Installation – this method lets you install Documents backup on multiple Windows and macOS workstations and laptops simultaneously for the protection of key office files only

    This is a silent installation process

Please see the table below for the differences between these options.

Managed InstallationSelf-Managed InstallationDocuments Installation
Supported versionsAll Windows, macOS and Linux on which Backup Manager works (full list)All Windows, macOS and Linux on which Backup Manager works (full list)Windows and macOS workstations and laptops
Feature availabilityResellers and End-Customers onlyResellers and End-Customers onlyAll types of customers
Number of installationsMultiple devices simultaneously

Multiple devices simultaneously if no Device Name is set when adding.

One device at a time if a Device Name is set when adding.

Multiple devices simultaneously
Details required for installation

Installation file (generated automatically)

  1. Device name (Optional)
  2. Encryption Key/Security Code

Installation file (generated automatically)

We do not store the Encryption Key/Security Code or Passphrase of any device installed using Self-Managed Installation, this must be kept by yourself as it cannot be retrieved in our system if lost.