System requirements for Backup Manager

Hardware requirements

• 2 GB of computer memory (RAM)
• Dual-core processor or better
• 150 MB of free disk space (for installation)
• Screen resolution of 1024 х 768 pixels or higher
• High-speed Internet connection

The amount of free disk space required for future usage depends on the size of your backup selection and whether you have enabled a local storage directory (LocalSpeedVault).

macOS requirements

Newer hardware macOS devices use M1 chips, running on Apple silicon. Backup Manager runs in Intel emulation mode on M1 chipped devices.

For the following models (and newer), Rosetta 2 be installed to allow for Intel emulation:

• iMac 21.2
• Mac mini 9.1
• MacBook Air 10.1
• MacBook Pro 17.1
• MacBook Pro 18.1
• MacBook Pro 18.2
• MacBook Pro 18.3
• MacBook Pro 18.4

Software requirements

Supported operating systems

You can back up and restore data located on Windows OS, macOS and GNU/Linux. Please see the table below for the full list of supported operating systems:

Windows versions	macOS versions	GNU / Linux versions
Windows 8 / 8.1 Windows 10 Windows 11 Windows Server 2012 / 2012 R2 (limited New features such as Docker-based containers, Storage Spaces Direct and Shielded VMs are not.) Windows Server 2016 (limited Only the features compatible with Windows Server 2012 R2 are supported.) Windows Server 2019 (limited Only the features compatible with Windows Server 2012 R2 are supported.) Windows Server 2022 (limited Only the features compatible with Windows Server 2012 R2 are supported.)	10.15 Catalina 11 Big Sur 12 Monterey 13 Ventura 14 Sonoma 15 Sequoia	RedHat RHEL 7, 8, 9 CentOS 7, 8, 9 Debian 10, 11, 12 Ubuntu 20.04, 22.04

Parallels are not officially supported for Backup Manager when backing up macOS with Windows parallels. If you wish to use Backup Manager in this situation, there may be abnormalities so please test the backup by doing a restore as soon as possible. Two backup accounts may be necessary to backup both the macOS Files and Folders and the Windows Files and Folders.

Backup on devices using Operating Systems which are not officially supported may still work, but as we no longer test these versions, we cannot guarantee full functionality. In situations where the device cannot be upgraded to a supported OS, you may encounter issues with new features, or there may be abnormalities so please test the backup by doing a restore as soon as possible.

Note for Windows:

On Windows devices, Backup Manager supports 32 or 64-bit architecture.

Note for macOS:

Pre 10.14 Mojave: as of version 21.10 of Backup Manager, macOS versions prior to 10.14 are no longer officially supported.

10.14 Mojave and later releases: Ensure you enable macOS Full Disk Access for the Backup Manager before running backups.

Note for GNU/Linux:

In addition to the major Linux distributions that are regularly tested in-house, it is possible to run the Backup Manager practically on any GNU/Linux distribution that meets the following requirements:

• Architecture: x86 or x86_64/amd64
• Kernel: 2.6.9+ with NPTL
• glibc: 2.4 or greater (all data sources except for MySQL); 2.5 or greater for the backup and recovery of MySQL
• LVM for the backup and recovery of the system state

Supported web browsers

Most web browsers that have JavaScript on are supported. We recommended the following browsers:

• Google Chrome
• Mozilla Firefox
• Safari for macOS (limitation If the name of a directory contains a letter with the "umlaut" symbol (ä, ü, ö), it may not be possible to view the contents of the directory in the restore selection. If you experience the issue, please open the Backup Manager in another browser, for example Google Chrome.)
• Microsoft Edge

TLS

Cove Data Protection (Cove) requires the use of Transport Layer Security Protocol (TLS), the supported versions of this being:

• 1.2
• 1.3

Previous versions of TLS have been deprecated and are no longer supported.

Firewall

The Backup Manager relies on the following ports:

1. Port 443 TCP outbound. It is almost always open on workstations but may be closed on servers
2. Local port 5000. If this port is unavailable, the Backup Manager detects a free port automatically (starting from 5001, 5002 and up)

In most cases, no firewall configuration is required.

DNS

The DNS should also be accepted if router or firewall rules are in place to allow full communication to all storage nodes:

• *.cloudbackup.management
• *.iaso.com
• *.backup.management
• *.mob.system-monitor.com
• *.prd.bckp.io

Antivirus

The following paths and executables should be added to the antivirus exclusions list of any device where Backup Manager is installed:

• Paths:
  • C:\Program Files\Backup Manager
  • C:\ProgramData\Managed Online Backup
  • C:\ProgramData\MXB
  • Virtual drive location (typically B:)
• Executables:
  • C:\Program Files\Backup Manager\ClientTool.exe
  • C:\Program Files\Backup Manager\ProcessController.exe
  • C:\Program Files\Backup Manager\BackupFP.exe
  • C:\Program Files\Backup Manager\BackupIP.exe
  • C:\Program Files\Backup Manager\BackupUP.exe
  • C:\Program Files\Backup Manager\BRMigrationTool.exe

The device must be online and the BackupFP.exe process must be running