Integrating MSP Manager with N-able N-central

MSP Manager is cloud-based service management software that integrates with N-able N-central to create tickets based on N-able N-central monitoring alerts. Integration occurs at the System and Service Organization level in N-able N-central and affects all subordinate customers and sites.

Integrating the two applications enables you to:

• Map customers between the two systems and push asset information used for ticket creation to MSP Manager from N-able N-central
• Configure automatic ticket creation
• Update assets with service items

Before you can complete the integration on the N-able N-central side, you must first log in to MSP Manager and create a N-able N-central integration account. For more information see the MSP Manager Help topic Configure the N-able N-central integration in MSP Manager.

What do you want to do?

• Configure N-able N-central for use with MSP Manager
• Map N-able N-central customers to MSP Manager customers
• Configure an Export Device Profile for MSP Manager
• Set up an MSP Manager Ticketing Recipient
• Configure a Billing Profile for MSP Manager