Integrating Help Desk Manager with N-able N-central

Help Desk Manager is a scalable, powerful, IT ticketing solution that integrates seamlessly with N-able N-central. It offers web-based ticketing, change management, automatic asset discovery, IT asset management, a knowledge base and more.

Integrating Help Desk Manager with N-able N-central requires the following:

• An N-able N-central server with a valid SSL certificate
• A Help Desk server with a valid SSL certificate
• Successful DNS resolution of both the N-able N-central and Help Desk servers

What do you want to do?

• Obtain the Help Desk Manager API Key
• Configure N-able N-central to communicate with Help Desk Manager
• Synchronize N-able N-central Customers/Sites with Help Desk Manager customers
• Export managed devices from N-able N-central to Help Desk Manager
• Configure Help Desk Manager Ticket Recipients
• Set Up Notifications and Ticketing status