System requirements for Take Control

This article lists the minimum operating systems and hardware requirements for Take Control components.

Take Control may work on other operating systems. No resolution to issues encountered is guaranteed as they are unsupported environments.

Technician Console and Remote Viewer operating systems

Minimum operating system required for the Take Control Technician Console and Remote Viewer.

  • Windows: 11
  • Windows Server: 2012, 2016, 2019, 2022 and 2025
  • macOS: 10.12 or later
  • Android: 9.0 or later
  • iOS: 11.0 or later
  • iPhone and iPod Touch: 11.0 or later
  • iPadOS: 11.0 or later

Take Control Agent operating systems

Minimum operating system required for the Take Control Agent

  • Windows: 11
  • Windows Server: 2012, 2016, 2019, 2022 and 2025
  • macOS: 10.12 or later
  • Fedora: 36
  • Ubuntu: 18.04, 20.04, 22.04, and 24.04
  • CentOS: 8 or later
  • Debian: 10 or later

Take Control Applet operating systems

  • Windows: 11
  • Windows Server: 2012, 2016, 2019, 2022 and 2025
  • macOS: 10.12 or later
  • Android: 9.0 or later
  • iOS: 13.2 or later
  • iPhone and iPod Touch: 13.2 or later
  • iPadOS: 13.2 or later

Minimum hardware requirements

  • CPU: 450 MHz
  • RAM: 256 MB
  • Hard drive space: 100 MB

Minimum network requirements

  • Network: Ability to make direct outgoing TCP connections or availability of an HTTPS proxy or a SOCKS server.
  • Bandwidth: 1 Byte/second and 5 KB every 5-seconds.

    Actual bandwidth for remote sessions is dependent on resolution and quality settings.

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