Configure a customer's monitors during a support session

The Monitors menu lists the monitors in use by the remote computer, and allows the technician to cycle through all available monitors.

1. Click the monitor icon in the Viewer's top menu to display both monitors at once.
   
2. Click on one of the thumbnails to change the active monitor on the Remote Desktop tab.

3. Right click the monitor icon in the top menu to cycle between each monitor or left click to open a list of monitors.

What do you want to do?

• Change visualization options during a support session
• Send commands to the remote computer
• Interact with the remote computer during a support session