What's new in N-sight RMM

Product Management release notes blogs

To read the latest release information directly from our Product Managers, see their release notes blogs. To stay up to date with the latest changes, enter your email address on the blog page to receive email notifications of new posts.

Feature lists, updates, and fixes by component

 

Features and enhancements

Updated Microsoft Security Center check | 5 January 2024

We added the option to exclude Windows Defender (enabled by default) when you add the Antivirus Update Check with Microsoft Security Center. This option ensures you are alerted if a third-party antivirus product is either not installed or has been removed.

For more information, see Antivirus Update Check - Microsoft Security Center.

New interactive charts for Asset Management | 15 December 2023

We added interactive charts at the top of the Asset Inventory. The charts make it easier for you to see your managed devices' operating systems, operating system versions, models, and RAM sizes. Now, in addition to filtering your Asset Inventory using the table options, you can also select chart elements to filter on multiple data points.

For example, you can filter RAM sizes to find underpowered devices, filter for a specific customer, and then export to CSV to incorporate the data into device lifecycle reports.

For more information, see Filter Asset Inventory.

macOS Sonoma support | 5 December 2023

The Mac Agent now supports macOS Sonoma (macOS 14). For the list of supported macOS versions, see Supported operating systems: macOS.

Integrated Take Control update | 5 December 2023

The Integrated Take Control Windows Agent 7.50.04 includes fixes and updates to enhance the overall performance and user experience. The mechanism responsible for cleaning up common log folders in the agent is refined for improved efficiency. The automatic re-installation process for the Take Control Agent service is enhanced to ensure seamless functionality. When the Take Control Agent is uninstalled, you can now view the “Uninstall Reason” in the local Windows Events.

Updated Microsoft Security Center check | 5 December 2023

We implemented new logic and changes to the Antivirus Update Check with Microsoft Security Center. The check pass / fail criteria is now stricter—the new logic means any product returned by the check that is either out of date or disabled causes the check to fail. This new logic addresses situations where a partner may have both antivirus and EDR solutions installed but both products report as antivirus in the Microsoft Security Center.

For more information, see Antivirus Update Check - Microsoft Security Center.

New Automated Tasks for endpoint security | 10 October 2023

We added the following popular scripts from the Automation Cookbook to the N-sight RMM Dashboard to make them easier to deploy.

  • Enable BitLocker
  • Monitor BitLocker (added as a script check)
  • BitTorrent Detection and Mitigation
  • Workstation Secure Settings Maintenance
  • Enable TLS 1.2

Asset Inventory improved filtering | 10 October 2023

We added column searching to the RAM column, and you can now add RAM when you user filter builder. Filtering on RAM can make it easier to find underpowered devices. For more information, see Build complex filters for Asset Inventory.

Asset Inventory improved export and filtering | 12 September 2023

When you export Asset Inventory you can export all asset data to Excel, or only data from currently selected columns. This means you don’t have to temporarily switch columns back on when you want to export all the data. For more information, see Export Asset Inventory.

We added column searching to the Asset Name and IP Address columns, and you can now add Asset Name and IP Address when you user filter builder. For more information, see Build complex filters for Asset Inventory.

Asset Inventory added | 5 September 2023

We are on a path to improve and modernize the N-sight RMM user experience, and our first step is to add an Asset Inventory.

The Asset Inventory enables you to view, filter, and search asset data for servers and workstations. After you search and filter to display the device lists you need, you can export the data to Microsoft Excel or view the devices pre-filtered in the N-sight RMM Dashboard.

Use the Asset Inventory charts and table options to:

  • Select one or more chart elements to filter on multiple data points.
  • Filter or sort by columns or use the more detailed Filter Builder options.
  • Search for a specific device using the search box or use the column searches to find groups of devices.
  • Choose the columns to display, drag and drop columns to move, and fix columns to the right or left.

The last filters and settings you use in Asset Inventory are present the next time you open it. Select Clear at the top right of the data table to reset to the default Asset Inventory view.

For more information, see Asset Inventory.

Hornetsecurity support added in Windows Backup check | 28 August 2023

The latest Windows agent release candidate, v10.13.8 RC, adds support for the Hornetsecurity VM Backup in our Windows Backup check. Hornetsecurity VM Backup is effectively a version update to Altaro Hyper-V Backup in our list of 3rd party backup products, after the latter was acquired by the former. Altaro remains in our selectable product list to maintain support for previous versions. For more information, see Hornetsecurity VM Backup.

Access to Subscription Management Portal | 22 August 2023

The Subscription Management Portal shows your usage details for each of your N-able product subscriptions, and how that usage impacts your invoices. When you have the required Subscription Management Portal N-sight RMM permissions, you can access it directly from N-sight RMM. For more information, see Subscription Management Portal.

Improvements to the Antivirus Update Check | 1 August 2023

You can now select 'Microsoft Security Center' in the Antivirus Update Check for Windows workstations to monitor any installed third-party antivirus products. This means you can use this new option to monitor any installed antivirus solution without the need for ongoing reactive updates when vendors update their endpoint solutions. For more information, see Antivirus Update Check - Microsoft Security Center.

Automated Tasks now run in near real time | 1 August 2023

When you run Automated Tasks on demand, you can now see the output of the script in near real-time — typically within 20 seconds or so, depending on how long the script itself takes to run.

This means you have faster QA cycle when you test new scripts, and you can confirm more quickly if a script has done its job when resolving customer issues and any other automation related tasks.

If the real-time connection to the endpoint is not available when you run the Automated Task on demand, it falls back to use a 5 minute check-in cycle. This is still much quicker than the previous process, which relied on the 24×7 Check Cycle and often took 30 minutes or more to show the results.

For more information, see Run Automated Task On Demand.

Improved time zone handling for reboots | 1 August 2023

To help remove ambiguity when you schedule an upcoming reboot on multiple devices, the devices’ UTC offset displays in the confirmation dialog for reboot. It helps identify devices that may be behind or ahead of the selected date, so you can adjust the selection and apply a modified, appropriate schedule to devices in different time zones. For more information, see Reboot devices now or later.

Usability improvement for Outage History | 1 August 2023

The Start Date and Finish Date columns on the Outage History tab in a Check’s ‘More information’ dialog are widened and no longer cut off the timestamp. It means you are saved the hassle of having to manually widen the columns each time to see the time information.

Easier access to Cove Data Protection (Cove) | 1 August 2023

The Product bar is updated to include a Cove icon to easily move from N-sight RMM to Cove. It works the same as the Take Control and MSP Manager Quick links in the Product bar. By default, Client and Standard user roles cannot see the Cove icon, but you can show or hide it for Custom Roles. For more information, see the General section on Default system roles and their permissions.

New Resource Center | 22 June 2023

The Resource Center on the Product bar is your all-in-one, centralized hub for guidance and support in N-sight RMM. Select the Resource Center icon to access technical documentation, on-demand guides, recent product updates, how-to guides for feature walk-throughs, training information, and support.

Update Apple OS using DMA | 2 June 2023

Using Device Management for Apple commands, you can now update your DMA enrolled macOS and iOS devices with the latest Apple OS version. For more information, see Update OS on Apple devices.

To send the Update OS Version command to devices, you must have a user role with the Update OS Version permission enabled for the device type — workstations or mobile devices. For more information see the Device Management for Apple section on Default system roles and their permissions.

N-able SSO screen updates | 25 May 2023

N-able SSO screens are updated to a new stepped login design. You will now enter your username or email on the first dialog, and then follow up with the password requirements on a second dialog. This stepped login process is in preparation for authentication mechanism improvements we are building. For more information about logging in, see Sign into N-sight RMM using Two-Factor Authentication.

App Store management | 6 March 2023

Using N-sight Device Management for Apple, you can now manage and distribute the apps your customers purchase through Apple Business Manager or Apple School Manager.

In Device Management for Apple, you can add a token for each of your customers, and then deploy and manage their App Store purchases on their devices. This means end users of the devices don't need a personal Apple ID or other work around to get the business apps they need on their managed devices.

You can view a list of all your customer tokens on one dashboard to ensure end users have the apps they need, revoke licenses when required, and keep the apps updated.

For more information, see Manage App Store purchases.

Patch Management Microsoft Approvals and Other Vendor Approvals | 25 January 2023

When you configure a Patch Management policy, the Microsoft Approvals dialog enables you to automatically set specific patch types using all the Microsoft patch classifications. For more information, see Approval Policy.

Patch Management Other Vendor Approvals | 25 January 2023

When you configure a Patch Management policy, the Other Vendor Approvals dialog in the Patch Management policy enables you to automatically set different states for individual products. There is also a new default action for new product so that each time we add more applications to our supported list, it can be automatically added to your current setup. For more information, see Approval Policy.

New Classifications filter for Patch Management workflow | 25 January 2023

The new classification column for Patch Management workflow enables you to execute granular searches and find specific patches more quickly. For more information, see Manage Patches on Multiple Devices through the Patch Management for Windows Workflow.

New Classification column in the South-pane Patches tab | 25 January 2023

The new classification column in the South-pane Patches tab for device-level patching provides a consistent workflow for the entire process. For more information, see Manage Patches on Individual Devices through the Patches tab.