What's new in N-sight RMM

Product Management release notes blogs

To read the latest release information directly from our Product Managers, see their release notes blogs. To stay up to date with the latest changes, enter your email address on the blog page to receive email notifications of new posts.

Feature lists, updates, and fixes by component

 

Features and enhancements

Apple DMA: New device drill-down view | 4 July 2024

We updated Device Management for Apple (DMA) to include a new device drill-down view that includes device, network, and adapter properties, and device summary, command log, profiles, and apps. From the Devices tab, you can view information, and take actions, for a specific device. See View device details.

OS Install Date column added to the Device Inventory | 21 June 2024

We updated the Device Inventory to include an OS Install Date column so it's easy to see when the OS upgrade was deployed. See Monitor using Device Inventory.

Filter builder now includes "OR" queries | 21 June 2024

The Device Inventory's search function is enhanced to include Boolean OR and NOT functions. You can now also group filter options for further refinement. See Build complex filters for Device Inventory.

New automated tasks for Apple | 21 June 2024

We added the following system automated tasks for Apple devices to make it easier to configure firewall settings and to start and stop Time Machine Backup.

For instructions to add system automated tasks, see Add an Automated Task.

VSS Monitoring for SentinelOne | 21 June 2024

We updated the VSS (Volume Shadow Copy Service) Monitoring of VSS snapshots associated with SentinelOne EDR Agents. Use check alerts to be notified about issues related to VSS snapshots, allowing for proactive response and mitigation.

In the Americas regions, some existing devices with EDR already installed will have the VSS check added in the near future. Existing devices in other regions, and devices that are newly enrolled in EDR, have the check added automatically.

Live two-way User Chat added for macOS devices | 15 May 2024

Two-way User Chat is now available for macOS devices. User Chat enables you to connect with a customer directly using a two-way chat, without having to start an active remote-control session. See User Chat.

Save Custom Views option added to the Device Inventory | 15 April 2024

In the Device Inventory, you can already create device lists for different use cases and workflows. Now you can save these custom views for easy one-click retrieval the next time you want the same view. This saves time and effort, allowing you to get on with the job at hand, instead of spending time recreating the same views each time. See Save custom Device Inventory views.

Improved Automated Tasks output | 21 March 2024

We added improved messaging when an automated task script fails with the error message, Invalid Script Parameters. Now more useful information is provided to help diagnose and resolve issues with scripts or endpoints. On the South-pane Tasks tab, click the link in the Output column to see more of the failed script's output. Here's an example of the improved messaging:

New columns added to the Device Inventory | 21 March 2024

The Device Inventory is updated with five new columns: MAC address, BIOS, Asset added time, External IP address, and Asset age. See Monitor using Device Inventory.

Device Management for Apple UI update | 12 March 2024

Tabs in Device Management for Apple (DMA) are renamed and their order across the page is changed. Profile Deployment is changed to Devices and is automatically open when you open DMA. Profile Library is changed to Profiles, and Apple Business Manager is changed to Auto-enrollment.

The tab functions remain the same. The Device Management for Apple section is updated with these UI changes.

Edit the alert policy for EDR checks | 29 February 2024

You can now set your preferred global alert settings for EDR checks by changing the alert settings at a policy level. The EDR Agent Health Status and EDR Threat Status checks are grouped under one Integration Check. See Configure the default alert policy.

Updated Microsoft Security Center check | 5 January 2024

We added the option to exclude Windows Defender (enabled by default) when you add the Antivirus Update Check with Microsoft Security Center. This option ensures you are alerted if a third-party antivirus product is either not installed or has been removed.

For more information, see Antivirus Update Check - Microsoft Security Center.

New interactive charts for Asset Management | 15 December 2023

We added interactive charts at the top of the Device Inventory. The charts make it easier for you to see your managed devices' operating systems, operating system versions, models, and RAM sizes. Now, in addition to filtering your Device Inventory using the table options, you can also select chart elements to filter on multiple data points.

For example, you can filter RAM sizes to find underpowered devices, filter for a specific customer, and then export to CSV to incorporate the data into device lifecycle reports.

For more information, see Filter Device Inventory.

macOS Sonoma support | 5 December 2023

The Mac Agent now supports macOS Sonoma (macOS 14). For the list of supported macOS versions, see Supported operating systems: macOS.

Integrated Take Control update | 5 December 2023

The Integrated Take Control Windows Agent 7.50.04 includes fixes and updates to enhance the overall performance and user experience. The mechanism responsible for cleaning up common log folders in the agent is refined for improved efficiency. The automatic re-installation process for the Take Control Agent service is enhanced to ensure seamless functionality. When the Take Control Agent is uninstalled, you can now view the “Uninstall Reason” in the local Windows Events.

Updated Microsoft Security Center check | 5 December 2023

We implemented new logic and changes to the Antivirus Update Check with Microsoft Security Center. The check pass / fail criteria is now stricter—the new logic means any product returned by the check that is either out of date or disabled causes the check to fail. This new logic addresses situations where a partner may have both antivirus and EDR solutions installed but both products report as antivirus in the Microsoft Security Center.

For more information, see Antivirus Update Check - Microsoft Security Center.

New Automated Tasks for endpoint security | 10 October 2023

We added the following popular scripts from the Automation Cookbook to the All Devices view to make them easier to deploy.

  • Enable BitLocker
  • Monitor BitLocker (added as a script check)
  • BitTorrent Detection and Mitigation
  • Workstation Secure Settings Maintenance
  • Enable TLS 1.2

Device Inventory improved filtering | 10 October 2023

We added column searching to the RAM column, and you can now add RAM when you user filter builder. Filtering on RAM can make it easier to find underpowered devices. For more information, see Build complex filters for Device Inventory.

Device Inventory improved export and filtering | 12 September 2023

When you export Device Inventory you can export all asset data to Excel, or only data from currently selected columns. This means you don’t have to temporarily switch columns back on when you want to export all the data. For more information, see Export Device Inventory.

We added column searching to the Asset Name and IP Address columns, and you can now add Asset Name and IP Address when you user filter builder. For more information, see Build complex filters for Device Inventory.

Device Inventory added | 5 September 2023

We are on a path to improve and modernize the N-sight RMM user experience, and our first step is to add an Device Inventory.

The Device Inventory enables you to view, filter, and search data for servers and workstations. After you search and filter to display the device lists you need, you can export the data to Microsoft Excel or view the devices pre-filtered in the All Devices view.

Use the Device Inventory charts and table options to:

  • Select one or more chart elements to filter on multiple data points.
  • Filter or sort by columns or use the more detailed Filter Builder options.
  • Search for a specific device using the search box or use the column searches to find groups of devices.
  • Choose the columns to display, drag and drop columns to move, and fix columns to the right or left.

The last filters and settings you use in Device Inventory are present the next time you open it. Select Clear at the top right of the data table to reset to the default Device Inventory view.

For more information, see Device Inventory.