Mac Agent Release Notes

Mac Agent v3.8.0 General Availability (28th October 2021)

• Includes all the updates since the previous Mac GA Agent (v3.7.0)

Mac Agent v3.8.0 Release Candidate (8th October 2021)

• FEATURE: macOS v12 ‘Monterey’ support

• FEATURE: Dependency on built-in macOS python2 eliminated, python3 bundled with the Agent

• UPDATE: Certificate changed to “N-able Technologies Inc.”

• UPDATE: TeamViewer and MDMHelper feature versions upgraded

• BUGFIX: Resolves an issue when the Agent has communication troubles with Take Control

• BUGFIX: Small Monterey compatibility fixes

• KNOWN ISSUE: The configuration profile pushed by Apple Device Management to grant macOS Full Disk Access and Accessibility permissions to Agent 3.8.0 will not function properly until a future update. Workarounds include manually granting permissions on the device, or we can provide a profile to be added to your Profile Library.

Mac Agent v3.7.0 General Availability (21st July 2021)

• Includes all the updates since the previous Mac GA Agent (v3.6.2)

Mac Agent v3.7.0 Release Candidate (4th May 2021)

• FEATURE: Performance Monitoring Checks, Web Page Check, TCP Service Check for Mac workstations

• UPDATE: Improvement to File System Space Check and File System Change Check to select external volumes

• UPDATE: Support for custom branding of end-user notifications with macOS v11

• BUGFIX: Update to enrollment Automated Task to correct failure with macOS v11

Mac Agent v3.6.2 General Availability (20th March 2021)

• N-able branding updates

Mac Agent v3.6.1 General Availability (22nd January 2021)

• Includes all the updates since the previous Mac GA Agent (v3.6.0)

Mac Agent v3.6.1 Release Candidate (16th December 2020)

• UPDATE: Will not prompt for Device Management enrollment when option is chosen in General Settings

Mac Agent v3.6.0 General Availability (16th December 2020)

• Includes all the updates since the previous Mac GA Agent (v3.4.3)

Mac Agent v3.6.0 Release Candidate (16th December 2020)

• UPDATE: Support for macOS Big Sur

• UPDATE: Native support for Apple Silicon processors

• UPDATE: Support for Take Control TeamViewer v15 integration

Mac Agent v3.5.0 Release Candidate (16th December 2020)

• FEATURE: Remote Background Manager for Mac workstations (the feature requires macOS v10.12 and up)

Mac Agent v3.4.3 General Availability (18th September 2020)

Includes all the updates since the previous General Availability Mac Agent (v3.4.2)

Mac Agent v3.4.3 Release Candidate (12th August 2020)

• BUGFIX: Resolves an issue when Failed Login Check fails with no failed logins
• BUGFIX: Resolves an issue when Agent UI keeps reopening
• BUGFIX: Resolves an issue when File System Space Check showing incorrect Free Space in Catalina
• BUGFIX: Resolves an issue when File System Checks shows fail after upgrade to Catalina

Mac Agent v3.4.2 General Availability (9th April 2020)

Includes all the updates since the previous General Availability Mac Agent (v3.3.1)

Mac Agent v3.4.2 Release Candidate (15th March 2020)

• UPDATE: Add ‘Don’t remind me’ option to Mac Device Management Enrollment dialog together with cosmetic improvements
• BUGFIX: Resolves an issue when Mac Device Management shows that a competing profile is installed

Mac Agent v3.4.1 Release Candidate (4th February 2020)

• UPDATE: Third-party libraries updated
• UPDATE: Agent UI and Notification service stability improved
• BUGFIX: Resolves an issue when Agent window may appear after reboot
• BUGFIX: Resolves an issue when Agent shows empty error message
• BUGFIX: Resolves an issue when Agent overwrites existing munki installation
• BUGFIX: Resolves an issue when dark mode is not detected
• BUGFIX: Resolves an issue when system generates incorrect crash reports for the Agent
• BUGFIX: Resolves an issue when command line help shows incorrect text

Mac Agent v3.4.0 (15th November 2019)

• FEATURE: Support for Security posture
• UPDATE: macOS Catalina support in installer
• UPDATE: Debug data collecting improved

Mac Agent v3.3.1 General Availability (23rd October 2019)

• BUGFIX: Resolves an issue with installing Take Control

 

Includes all the updates since the previous General Availability Mac Agent (v3.2.0)

Mac Agent v3.3.0 Release Candidate (6th August 2019)

• FEATURE: Agent enrollment in installer
• FEATURE: macOS Mojave dark appearance support and dark branding assets
• FEATURE: Ability to silence notification
• FEATURE: Desktop notification when login window postponed task is present
• FEATURE: Mac reboot
• FEATURE: User Notification automated task
• UPDATE: Requires OS X 10.10 'Yosemite' and above
• UPDATE: Desktop notifications and UI are redesigned
• UPDATE: Agent downgrades are not supported anymore
• BUGFIX: Resolved bad CPU utilization calculation
• BUGFIX: Redundant error message after unregistered Agent launch
• BUGFIX: Resolves issue when notification branding is missing
• BUGFIX: Resolves issue when agent can't be unregistered using CLI

Mac Agent v3.2.1 Release Candidate (18th June 2019)

• BUGFIX: Resolves issue that causes script checks to fail with "Bad parameter"
• BUGFIX: Resolves issue that causes false Failed Login check alerts
• BUGFIX: Resolves issue with certain tasks stuck in "Delayed" state

Mac Agent v3.2.0 General Availability (29th March 2019)

Mac Agent v3.2.0 General Availability (14th March 2019)

• FEATURE: Support for Managed Antivirus

 

Includes all the updates since the previous General Availability Mac Agent (v3.2.0)

Mac Agent v3.1.3 General Availability (14th January 2019)

• BUGFIX: Resolves issue when Template applying causing Agent to stop responding
• BUGFIX: Resolves issue when MSP Anywhere is unable to perform session
• BUGFIX: Resolves issue when Agent uninstalls standalone Backup & Recovery

Mac Agent v3.1.1 General Availability (4th December 2018)

• BUGFIX: Resolves issue when System Profiler causing Agent to stop responding
• BUGFIX: Resolves issue when Check removing crashes the Agent
• BUGFIX: Resolves issue when Agent uninstalls Mac-MSP

 

Includes all the updates since the previous General Availability Mac Agent (v3.0.4)

Mac Agent v3.1.0 Release Candidate (27th September 2018)

• FEATURE: Support for Backup Documents, including checks and installation
• FEATURE: UI localized to French, German, Italian, Portuguese and Spanish
• UPDATE: Application size was optimized
• UPDATE: Logging added to Advanced Monitoring Agent UI

Mac Agent v3.0.4 General Availability (4th October 2018)

• BUGFIX: Resolve issue affecting device upgrade from Agents 2.2.1 and older

Mac Agent v3.0.3 General Availability (12th September 2018)

• UPDATE: Resolve issue affecting device upgrade

Mac Agent v3.0.2 General Availability (5th September 2018)

Includes all the updates since the previous General Availability Mac Agent (v2.3.2)

Mac Agent v3.0.2 Release Candidate (9th August 2018)

• FEATURE: Agent now handles Mac monitoring templates
• FEATURE: Branding now allows "Retina" resolution images
• UPDATE: Agent icons and graphics
• BUGFIX: Returned support for OS X 10.8 and 10.9
• BUGFIX: Resolves issue when "invalid client/site combination" occurs at registration
• BUGFIX: Resolved an issue which can cause Agent crash

Mac Agent v3.0.1 Release Candidate (3rd May 2018)

• FEATURE: Agent now displays custom branding assets
• FEATURE: Includes new high-res branding for Mac Agents
• FEATURE: Remote Worker Site Installation support
• FEATURE: Introduce new commandline options to control active automated tasks
• FEATURE: New 'sync' commandline command for synchronising configuration
• FEATURE: Support for Patch install status in Task Reports
• UPDATE: Increase Agent directory security
• UPDATE: Improve collecting debug info from the Agent
• UPDATE: Improve stability of UI
• UPDATE: Improve autoupdate process
• UPDATE: Improve Agent installer
• BUGFIX: Issue with failing 'scan' commandline command
• BUGFIX: Agent can't be registered after 'unregister' console command
• BUGFIX: Agent is restarting sometimes when maintenance mode is activated
• BUGFIX: Serial Number isn't shown for device
• BUGFIX: Resolves an installation bug of the latest MSP Anywhere version

Mac Agent v3.0.0 Release Candidate (19th February 2018)

• FEATURE: Task Display showing task status over loginwindow with option to cancel running tasks
• FEATURE: macOS Notification Center shows background activity when user is logged in
• FEATURE: Automated Task to repair file system permissions on installed packages
• FEATURE: Automated Task to perform extended memory testing
• FEATURE: Automated Task to run Managed Patch for Mac
• FEATURE: Automated Task to repair volume structure of secondary disks
• FEATURE: Automated Task to backup then purge cache files
• FEATURE: Automated Task to purge font caches and restart font daemon
• UPDATE: Requires OS X 10.8 'Mountain Lion' and above
• UPDATE: Removes Mac-MSP agent
• UPDATE: Logs moved to /Library/Logs and ~/Library/Logs
• UPDATE: Added 'loglevel' key in agentconfig.xml and pak.xml to set the log level
• UPDATE: Read permissions removed for non-root on some rmmagent directory contents
• BUGFIX: Issue when scripts can't use escaped command line arguments with spaces
• BUGFIX: Issue when sometimes Automated Tasks and Script Checks fails with error 'script not found'

Mac Agent v2.3.2 General Availability (13th April 2018)

• BUGFIX: Resolves an installation bug of the latest MSP Anywhere version

Mac Agent v2.3.1 (11th January 2018)

• FEATURE: New Check to report on FileVault status
• FEATURE: New Check to report on Time Machine backup status
• UPDATE: Improved way to retrieve latest MSP Anywhere version
• UPDATE: Disable LaunchDaemon checks by default, can still be added manually
• BUGFIX: Resolves issue with incorrect dates on Agent reporting
• BUGFIX: Fix for task scripts that might show up in Add Checks dialog
• UPDATE: Mac-MSP updated to 2.7.4

Mac Agent v2.3.0 Release Candidate (30th October 2017)

• FEATURE: Introducing Automated Tasks support in Mac
• FEATURE: Built-in Task to trigger Mac-MSP maintenance on a schedule
• FEATURE: New DSC check to report on Mac-MSP activity
• BUGFIX: Fixed a bug that caused crash in OS X 10.9 and below
• UPDATE: Mac-MSP updated to 2.7.3
• UPDATE: Requires OS X 10.7 'Lion' or later, including macOS 10.13 'High Sierra'

Mac Agent v2.2.1 General Availability (5th September 2017)

Includes all the updates since the previous General Availability Mac Agent (v2.2.0)

Mac Agent v2.2.1 Release Candidate (4th October 2017)

• UPDATE: Mac-MSP updated to 2.7.2
• BUGFIX: Standalone TeamViewer being uninstalled when MSP Anywhere is enabled
• BUGFIX: Failed Login Check issue
• BUGFIX: Mac-MSP uninstall issue

Mac Agent v2.2.0 General Availability (27th July 2019)

• FEATURE: Upgrade to Mac-MSP to version 2.7 – click for details
• BUGFIX: Resolve issue with ‘External Links’ menu so pages open in a regular browser tab
• BUGFIX: Resolve issue with Remote Support Agent dialogue

 

Includes all the updates since the previous General Availability Mac Agent (v2.1.2)

Mac Agent v2.2.0 Release Candidate (21st June 2017)

• UPDATE: Mac-MSP updated to 2.7.0
• UPDATE: Team Viewer updated to version 12
• UPDATE: Refactor command line arguments
• BUGFIX: Diskspace Free Check issue

Mac Agent 2.1.2 (30th May 2017)

• UPDATE: MSP Anywhere version updated

Mac Agent 2.1.1 (7th December 2016)

• BUGFIX: Resolve issue with running script checks
• BUGFIX: Resolve issue with script parameter handling

Mac Agent 2.1.0 (20th November 2016)

• FEATURE: Introducing Mac support in MSP Anywhere-based Take Control, allowing users to take control of Mac workstations
• UPDATE: Updated Risk Intelligence components with improvements to error handling and scan scheduling
• UPDATE: Introduction of 5 and 15 minute monitoring cycles for 24x7 Checks

Mac Agent 2.0.0 (16th October 2016)

• UPDATE: New RC Agent for Apple Macs, introducing real-time architecture support for Apple computers, available for supported OS X and macOS systems: 10.7 'Lion' and above
• UPDATE: Option to set the Mac Agent to 120 minute monitoring

Mac Agent 1.5.3 (30th May 2016)

• UPDATE: Automatically create a new Client or Site if specified when using command line to register the new device
• UPDATE: Improved reliability for new Agent installs
• UPDATE: General performance improvements

Mac Agent 1.5.1 (28th April 2016)

• BUGFIX:prevent duplicate Mac-MSP integration agent installs
• BUGFIX:improve handling of machine reporting serial number as "Not Available"

Mac Agent 1.3.0 (14th January 2016)

• FEATURE: OSX support for Take Control to remotely access Apple Mac workstations

Mac Agent 1.2.2 (6th June 2015)

• UPDATE: References to the GFI company were replaced with their LogicNow counterparts.

Mac Agent 1.2.1 (14th January 2015)

• UPDATE: Update Agent to use web service for authenticating agent login to facilitate User Passcode Reset

Mac Agent 1.2.0 (18th September 2014)

• FEATURE: Automatically uninstall Advanced Monitoring Agent, associated Feature Agents and any associated files when removing a Windows or OSX device from the Dashboard.

Mac Agent 1.0.1 (21st November 2013)

• BUGFIX: Ensure that broken symbolic links do not prevent Daily Safety Checks from running
• UPDATE: Confirm support for OSX Mavericks

Mac Agent 1.0.0 (27th March 2013)

• FEATURE: Script check
• FEATURE: Support for OSX 10.5 and 10.6
• FEATURE: Hardware and Software Asset Tracking
• FEATURE: Download and display Agent branding where available on Login UI and Monitoring UI
• FEATURE: Ability to auto-update to future versions of the OSX Agent