Create a Critical Event Exclusion List

Add frequently occurring non-critical Error Events to the Critical Event Exclusion List. Excluded events do not generate alerts on the All Devices view or appear in the Critical Event Report.

Apply exclusion globally or to specific devices. You can also set an optional expiry date for each exclusion.

To find event information, see View the Critical Event Source and ID.

To exclude all events from an event source, leave the Event ID field empty.

Exclude events globally

To create a global Exclusion List for all servers and workstations:

1. In the All Devices view select Settings > Critical Event Settings.
2. Select the Exclusion List tab.

   

3. Choose All servers and Workstations.
4. Select Add and enter the details in the Add/Edit Critical Event Exclusion dialog, then select Save.
5. Repeat to add more event types if needed.



6. Select OK to save.

Exclude events for a specific device

To create an exclusion list for a specific device:

1. In the All Devices view select Settings > Critical Event Settings.
2. Select the Exclusion List tab.

   

3. Choose Filter by device.
4. Select the Client, Site and Server or Workstation.
5. Choose Add and enter the details in the Add/Edit Critical Event Exclusion dialog, then select Save.
   • Repeat to add more Event types if needed.
6. Select OK to save.

You can also exclude events from the Edit Device menu in the Critical Events tab.