Turn Off Default Features

Where Patch Management for Windows, Take Control or Remote Background Management are enabled on a Device it cannot be classed as Asset Tracking Only. These features are turned off from the Dashboard.

Multiple Devices

Patch Management

  1. On the N-sight RMM Dashboard, go to Settings > Patch Management for Windows > Settings
  2. Select the "Entity" in the left tree (all Servers or Workstations down to individual Clients and Sites)
  3. Change "Setting" to Off
  4. Click OK to save and apply

Take Control

  1. On the N-sight RMM Dashboard, go to Settings > Take Control > Settings
  2. Select the "Entity" in the left tree (all Servers or Workstations down to individual Clients and Sites)
  3. Change "Setting" to Off
  4. Click OK to save and apply

Remote Background Management

  1. On the N-sight RMM Dashboard, go to Settings > Remote Background Settings
  2. Select the "Entity" in the left tree (all Servers or Workstations down to individual Clients and Sites)
  3. Change "Setting" to Off
  4. Click OK to save and apply

Individual Device

  1. On the N-sight RMM Dashboard, right-click on the device in the North-pane (or from the Edit drop-down)
  2. Select Edit Server or Edit Workstation
  3. Go to Patch Management
  4. Choose Off from the "Settings" drop-down, or Use Parent where the device's parent setting is Off
  5. Go to Remote Access
  6. In "Take Control Settings" select Off from the "Settings" drop-down, or Use Parent where the device's parent setting is Off
  7. Go to Remote Background
  8. Choose Off from the "Settings" drop-down, or Use Parent where the device's parent setting is Off
  9. Click OK to exit and save changes

If a device with Patch Management, Remote Background Management or Take Control enabled is turned off, it will incur a monitoring fee until removed and updated within the Dashboard. For example, if a feature is turned off and the device is Offline, the device will be charged until the removal process is completed and reported back to the Dashboard.

What do you want to do?