Turn Off Default Features
Where Patch Management for Windows, Take Control or Remote Background Manager are enabled on a Device it cannot be classed as Asset Tracking Only. These features are turned off from the All Devices view.
Multiple Devices
Patch Management
- On the All Devices view, go to Settings > Patch Management for Windows > Settings
- Select the "Entity" in the left tree (all Servers or Workstations down to individual Clients and Sites)
- Change "Setting" to Off
- Click OK to save and apply
Take Control
- On the All Devices view, go to Settings > Take Control > Settings
- Select the "Entity" in the left tree (all Servers or Workstations down to individual Clients and Sites)
- Change "Setting" to Off
- Click OK to save and apply
Remote Background Manager
- On the All Devices view, go to Settings > Remote Background Settings
- Select the "Entity" in the left tree (all Servers or Workstations down to individual Clients and Sites)
- Change "Setting" to Off
- Click OK to save and apply
Individual Device
- On the All Devices view, right-click on the device in the North-pane (or from the Edit drop-down)
- Select Edit Server or Edit Workstation
- Go to Patch Management
- Choose Off from the "Settings" drop-down, or Use Parent where the device's parent setting is Off
- Go to Remote Access
- In "Take Control Settings" select Off from the "Settings" drop-down, or Use Parent where the device's parent setting is Off
- Go to Remote Background
- Choose Off from the "Settings" drop-down, or Use Parent where the device's parent setting is Off
- Click OK to exit and save changes
If a device with Patch Management, Remote Background Manager or Take Control enabled is turned off, it will incur a monitoring fee until removed and updated using the All Devices view. For example, if a feature is turned off and the device is Offline, the device will be charged until the removal process is completed and reported back to the N-sight RMM user interface.
What do you want to do?
- Turn off Patch Management for Windows on one or more Devices
- Turn off Remote Background Manager on one or more Devices
- Turn off Take Control on one or more Devices