Configure IP address settings

To configure the IP address settings in N-sight RMM, you must sign in with an account with General permissions.

Access the IP address settings

  1. In the All Devices view, go to Settings > General Settings > Security.

  2. In the IP Address Restriction section, choose one of the following options:

    Option 1: Auto-detect new IP addresses during login and approve with email verification

    • When a user logs in from an unrecognized IP address, N-sight RMM sends a verification email to their registered email address.
    • The user must verify their identity by selecting the link in the email.
    • Once verified, the IP address range (e.g., 1.2.3.0/254) is automatically added to the Approved IP Addresses list.
    • Future logins from that range do not require re-verification.

    The verification link expires after 2 hours. If it expires, the user must attempt to log in again to receive a new email.

    Option 2: Restrict dashboard access by IP address. Auto-detection is disabled

    • Only users connecting from IP addresses listed in the Approved IP Addresses list (allowlist) can access N-sight RMM.
    • Each approved IP address entry includes:
      • The date and time it was added.
      • The date and time it was last accessed.
      • The username of the last user to access it.
    • Use this information to monitor usage and remove outdated entries.

    Add IP addresses to the allowlist

    N-sight RMM supports session continuity when a user’s IP address changes during a session. This prevents unnecessary logouts and supports a smoother user experience, especially for users who frequently change networks.

    To enable this, ensure that all potential IP addresses a user may switch to are approved and added to the allowlist.

    1. In the All Devices view, go to Settings > General Settings > Security.
    2. Under Approved IP Addresses, select Add.
    3. Enter the IP Address and select the Subnet Mask.
    4. Select Add to apply the entry.
    5. Repeat as needed to add multiple addresses.
    6. Select OK to save and apply your changes.

    Be sure to add your current IP address to avoid being locked out.

    Remove IP addresses from the allowlist

    1. In the All Devices view, go to Settings > General Settings > Security.
    2. In the Approved IP Addresses list, select the IP address you want to remove.
    3. Select Remove.
    4. Click OK to save and apply your changes.

Optional: Allow Remote Access features with IP verification

If a user logs in from a verified IP address and Two-Factor Authentication (2FA) is enabled, you can allow them to use Take Control and Remote Background Management without entering a security code.

To enable this option:

  1. Go to Settings > General Settings > Security.
  2. Select Allow use of remote access features with IP address verification.

Related articles