Configure the time before a Data Overdue Alert is generated

There may be devices that have a history of communication problems or stability issues, and to reduce the number of Alerts generated by these devices, you can set the Overdue alert settings to increase this threshold figure.

This configuration is available on a server-by-server basis and is setup in the General Settings for the device. For more information, see Overdue Devices.

Additional options are available in the Agent that may help reduce the generation of Data Overdue s: If device is shutdown automatically go Offline and Change the Connection Retries policy Alert