Setup N-able Single Sign-On

To setup an individual N-able Single Sign-On (N-able SSO) account, follow the below steps. N-able SSO accounts can be used with a number of other N-able products, such as MSP Manager, Take Control, Backup Manager and Passportal, among others.

Creating a N-able SSO Account only changes the authentication method used to access Mail Assure, all the product settings are retained.

Please be aware that after your N-able SSO Account is created, you will no longer be able to use your old login for Mail Assure and that this does not change how Mail Assure functions, only the login method.

N-able SSO is only available for main Admin account and admin aliases of this account. Any Admin users structured below this will not be able to use N-able SSO.

N-able Single Sign-On, is now the primary log in mechanism for Mail Assure Admin users.

  1. Go to the Mail Assure login page at
  2. Enter the Admin Username in the format user_12843619264 in “Username / domain / email” and provide the “Password”
  3. Navigate to My Settings > User's Profile
  4. Once here, make sure that the email address at the top is one you have access to and is correct.
  5. Within the Local Credentials section, you will find a section for Login with Mail Assure, select Link Account
  6. This will send a N-able SSO invitation email to the account notification email address.

  7. Follow the link in the password reset email received which will take you to the N-able Single Sign-On page where you can create an account.
  8. If this takes you straight to the login page, then an account already exists for this email address, please reset the password if unknown.

    Once the account is successfully linked, this section of the User's Profile page will change to show - Linked - with an option to Unlink account

  9. Once the account is created, you will be taken straight to the Mail Assure dashboard.

To create additional SSO Users for the same user level, you need to Add an Admin Alias.

To subsequently log into Mail Assure using SSO, click the “Login with N-able Single Sign-On (SSO)” button on