Revoke user sessions via the Users page

When you revoke user multi-factor authentication sessions, the user's remembered multi-factor authentication sessions are cleared, and they must perform multi-factor authentication the next time it's required by the policy on the device.

Requirements

  • You must be assigned the User Administrators and Identity Protection Writer roles scoped to the tenants you want to manage.

Revoke user sessions from the user list

  1. In the left navigation, select Identity > Users.
  2. Use the customer selector to choose the customers from where you want to select users.
  3. If the user list is empty or you can't find a specific user, refresh the page to show the most recent data.
  4. Select the checkbox for a user and select Revoke sessions.

    When multiple customers are selected in the customer selector at the top of the dialog only options that apply to all selected customers display.

  5. When prompted, review the summary of your request, and confirm.

Revoke user sessions from the user details

  1. In the left navigation, select Identity > Users.
  2. Use the customer selector to choose the customers from where you want to select users. If the user list is empty or you can't find a specific user, refresh the page to show the most recent data.

    The user list displays. You can filter and search the data, choose the columns to display, and export to Microsoft Excel. See Navigation and tools for table options.

  3. Select the user's name to view the details.
  4. On the Summary tab or the Authentication methods tab, select Revoke sessions.

    When multiple customers are selected in the customer selector at the top of the dialog only options that apply to all selected customers display.

  5. When prompted, review the summary of your request, and confirm.

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Updated: Mar 04, 2025