Revoke user sessions — User list

When you revoke user multi-factor authentication sessions, the user's remembered multi-factor authentication sessions are cleared, and they must perform multi-factor authentication the next time it's required by the policy on the device.

Revoke user sessions from the user list

  1. In the left navigation, select Identity > Users.
  2. Use the customer selector to choose the customers from where you want to select users.
  3. If the user list is empty or you can't find a specific user, refresh the page to show the most recent data.
  4. Select the checkbox for a user and select Revoke sessions.

    When multiple customers are selected in the customer selector at the top of the dialog only options that apply to all selected customers display.

  5. When prompted, review the summary of your request, and confirm.

Revoke user sessions from the user details

  1. In the left navigation, select Identity > Users.
  2. Use the customer selector to choose the customers from where you want to select users.
  3. If the user list is empty or you can't find a specific user, refresh the page to show the most recent data.
  4. Filter or search to find the user you need, then select the user's name to view the details.

  5. On the Summary tab or the Authentication methods tab, select Revoke sessions.

    When multiple customers are selected in the customer selector at the top of the dialog only options that apply to all selected customers display.

  6. When prompted, review the summary of your request, and confirm.

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Updated: Jan 31, 2025