Revoke user sessions from User section

When you revoke user MFA sessions, the user's remembered MFA sessions are cleared, and they must perform MFA the next time it's required by the policy on the device.

Revoke user sessions from the user list

1. On the left navigation, select Identity > Users.
2. If not already selected, use the global customer selector - Customers drop-down menu to select the customers from where you want to select users.

   If the user list is empty or you can't find a specific user, select Refresh to show the most recent data.

3. Select the checkbox for a user and select Revoke sessions.

   When multiple customers are selected in the global customer selector, only options that apply to all selected customers display.

   

4. When prompted, review the summary of your request, and confirm.

Revoke user sessions from the user details

1. On the left navigation, select Identity > Users.
2. If not already selected, use the global customer selector - Customers drop-down menu to select the customers from where you want to select users.

   If the user list is empty or you can't find a specific user, select Refresh to show the most recent data.

3. Filter or search to find the user you need and select the Name of the user to view the details.

   

4. On the Summary tab or the Authentication methods tab, select Revoke sessions.

   When multiple customers are selected in the global customer selector, only options that apply to all selected customers display.

   

5. When prompted, review the summary of your request, and confirm.

Related articles

• Revoke user sessions from Authentication Methods section
• View users and user details
• View user authentication methods

Updated: Jul 09, 2024