System and user requirements for Vulnerability Management

Minimum requirements for Vulnerability Management operation.

• Hosted users
  • A hosted N-able Login or N-able Login with Entra ID.

• On-Premises Users
  • Opt into Analytics to enable Cloud Eventing, which also activates our Modern agent on devices.
  • N-central 2025.2.0.1 or later installed (see 2025.2 Release Notes).
  • A valid N-able Login or N-able Login with Entra ID.

• All Users
  • User / Role permissions:
    • Ecoverse > Vulnerabilities > View set to Read Only.

The Default Admin role has the Vulnerability Management permission enabled by default, and the permission cannot be disabled.

Exclusions

You may need to add exclusions to your security solutions (such as firewalls etc.) for the Modern Agent executable and its supporting files (for Ecoverse features) which are downloaded and installed to feature specific directories within the following locations:

Windows

• C:\Program Files (x86)\Msp Agent\

Vulnerability Management specific:

• C:\Program Files (x86)\Msp Agent\components\software-scanner\<version>\software scanner.exe
• C:\Program Files (x86)\Msp Agent\components\software-scanner\<version>\software-management-service/windows/<version>/software-management-service.exe

Linux

• /opt/msp-agent/

Vulnerability Management specific:

• /opt/msp-agent/components/software-scanner/<version>/software scanner

• /opt/msp-agent/components/software-scanner/<version>/software-management-service/linux/<version>/software-management-service

macOS

• /Library/MspAgent/

Vulnerability Management specific:

• /Library/MspAgent/components/software-scanner/<version>/software-scanner
• /Library/MspAgent/components/software-scanner/<version>/software-management-service/darwin/<version>/software-management-service

Related articles

• View the Vulnerability details panel
• Read the Vulnerability Management Threat insights explanation
• Open asset details in the Device Overview from Vulnerability Management
• View Assets at risk
• Export Vulnerability Management data to CSV
• Learn about Ecoverse views
• Discover Assets view (New)
• Read more about the Modern Agent.