Active Issues view

This active issues view enables you to see all monitored services that are not in a Normal state and provides a easy one-view of issues of devices. Click the Refresh Now button to update the view with the latest statuses.

To view active issues, click View > Active Issues.

Additional functions that you can perform in the Active Issues view include:

  • adjust the thresholds of a service,
  • modify the monitoring of services, and
  • view and create tickets on a device.

You can make Active Issues your default view when you first sign in.

  1. In the top-right Utility Menu, click the icon.
  2. Click the User Details tab, then User Information.
  3. In the Default View drop-down menu, click Active Issues.
  4. Click Save.

For more information on the active issues feature, see: