Application compliance

The Application Compliance service runs on the N-able N-central server to ensure that the software on the device meets the standards of the organization.

Application compliance enables you to define and control the type of software applications a device can have installed. This enables organizations to control the type of software their users can run and minimize the potential of having unwanted pirated software or malware on their network. N-able N-central maintains a list of applications on your customer's devices which you can define as being allowed or not on a device.

N-able N-central manages application compliance through two features:

Configure application rules that tell N-able N-central how to categorize an application when its discovered on a device. As N-able N-central runs discovery jobs and discovers new devices, it also updates the application list when new software applications are discovered.

Application compliance settings enable you to change the acceptance of an application, and categorize new applications as N-able N-central discovers them.

When you create a new Service Organization, the default application compliance rules are copied to the Service Organization level.

When N-able N-central discovers a new application on a device, it performs the following steps:

  • Check that the application/publisher/version combination exists in the application list.

  • Check that application settings exist for the new application at both the Customer and SO level. This is done using any configured rules that apply to the device's customer.

N-able N-central processes rules at the Customer level first in the order specified, then the SO level, then System level. If no rule can be matched, the setting for the new application is defaulted to Pending.

The Application Compliance Service administers software policies using the list of applications that have been approved. When the Application Compliance Service detects an application name that is not on the list of approved applications, the service indicates the presence of an unapproved application.

To view the application compliance list, click Configuration > Monitoring > Application Compliance Settings.

What do you want to do?