Updated: January 27, 2021

Registration tokens for agent installation

To increase security when installing N-able N-central agents, a registration token is required. This ensures that the individual(s) installing the agent are the ones who should be performing this task, and not an outside source or hacker.

When generating registration tokens they are included in the agent install package when you download the customer-centric agent for the customer. The registration token generated is tied to the customer you select on the Download Agent/Probe screen. If you are sending the customer a URL of the agent installer, you need to send the token to the user to complete the installation screens.

Registration tokens work with Windows, macOS and Linux agents.

Registration tokens are only supported on agents and probes from version 2020.1 and later. They are not supported when installing older agents on older operating systems.

Ensure that users have the proper permissions to generate the tokens.

  1. Click Administration > User Management > Roles.

  2. Select the role.

  3. Under Devices > Network Devices, ensure Edit Device Settings and Registration Tokens are set to Manage.

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