About N-able N-central Integration with HaloPSA

You can integrate N-central with HaloPSA to simplify service delivery and improve operational efficiency. This integration helps you use HaloPSA features such as:

  • Time tracking and billing – Simplify invoicing and help ensure accurate client billing.

  • Advanced reporting – Gain actionable insights with detailed performance and financial reports.

  • Asset management – Maintain visibility and control of managed devices and resources.

  • Remote access – Securely connect to client systems for troubleshooting and support.

  • Seamless integrations – Connect with other tools and platforms for a unified workflow.

  • Automation – Reduce manual tasks and improve productivity through automated processes.

  • Project management – Plan, track, and deliver projects efficiently.

  • CRM capabilities – Manage customer relationships and service history in one place.

By combining N-central’s Unified Endpoint Management (UEM) capabilities with HaloPSA’s professional services automation, you create a single solution that improves service quality, reduces overhead, and supports business growth.

Benefits of the integration

  • Unified user experience

  • Manage all configuration and operations directly in N-central. There’s no need to switch between HaloPSA and N-central or use third-party connectors.

  • Device and customer mapping

    Map devices and customers between N-central and HaloPSA for accurate service tracking and streamlined workflows.

  • Automated ticketing

    Create and update tickets in HaloPSA automatically based on N-central alerts. Two-way synchronization keeps ticket statuses aligned across both platforms.

  • Credential management

    Store and manage HaloPSA API credentials securely in N-central. Use the Test Connection feature to validate your integration setup.

  • Optimised via HaloPSA APIs

    All integration operations- ticketing and asset synchronization - use HaloPSA API endpoints.

  • Improved time entry user matching

    The integration supports listing API-only users from HaloPSA.

Make sure N-central and HaloPSA are fully configured, including downloading and setting up the HaloPSA client, before you start the integration process.

What do you want to do?

Before you begin

Setup the integration

Configure HaloPSA

Configure N-central

Additional resources