About N-able N-central Integration with HaloPSA

You can integrate N-central with HaloPSA to simplify service delivery and improve operational efficiency. This integration helps you use HaloPSA features such as:

  • Time tracking and billing – Simplify invoicing and help ensure accurate client billing.

  • Advanced reporting – Gain actionable insights with detailed performance and financial reports.

  • Asset management – Maintain visibility and control of managed devices and resources.

  • Remote access – Securely connect to client systems for troubleshooting and support.

  • Seamless integrations – Connect with other tools and platforms for a unified workflow.

  • Automation – Reduce manual tasks and improve productivity through automated processes.

  • Project management – Plan, track, and deliver projects efficiently.

  • CRM capabilities – Manage customer relationships and service history in one place.

By combining N-central’s Unified Endpoint Management (UEM) capabilities with HaloPSA’s professional services automation, you create a single solution that improves service quality, reduces overhead, and supports business growth.

Benefits of the integration

  • Unified user experience

  • Manage all configuration and operations directly in N-central. There’s no need to switch between HaloPSA and N-central or use third-party connectors.

  • Device and customer mapping

    Map devices and customers between N-central and HaloPSA for accurate service tracking and streamlined workflows.

  • Automated ticketing

    Create and update tickets in HaloPSA automatically based on N-central alerts. Two-way synchronization keeps ticket statuses aligned across both platforms.

  • Credential management

    Store and manage HaloPSA API credentials securely in N-central. Use the Test Connection feature to validate your integration setup.

  • Optimised via HaloPSA APIs

    All integration operations- ticketing and asset synchronization - use HaloPSA API endpoints.

  • Improved time entry user matching

    The integration supports listing API-only users from HaloPSA.

Make sure N-central and HaloPSA are fully configured before you start the integration process.

What do you want to do?

Before you begin

Setup the integration

Configure HaloPSA

Configure N-central

Additional resources