Add HaloPSA device class mappings

Device classes in N-central and HaloPSA must match to ensure tickets created for N-central devices are correctly linked to the corresponding site in HaloPSA.

1. In N-central go to Administration > PSA Integration > Device Class Mapping.
2. In the Device Class Mapping screen, select Add.
3. Complete the mapping Name and Description.
4. Select the Mapping tab.
5. For each Device Class, choose a HaloPSA Configuration Type.

It’s important to map N-central device classes correctly. Devices classified as Workstations – Windows in N-centralmust be mapped to the Managed Workstation configuration type in HaloPSA. Devices classified as Servers – Windows must be mapped to the Managed Server configuration type.

• Select Unmapped to prevent N-able N-central from exporting data for that device class.

• Choose Create New to create a new HaloPSA Configuration Type. In the dialog that appears, enter a Name and choose Create to add the new configuration type.

6. Select the Select Customer/Sites tab.
7. Choose the customer and sites for which the mappings apply.

Select the check box next to the column title Customer/Sites to select all customers.

8. Click Save.