N-central 2025.1 Release Notes (RC)

Build Number: 2025.1.0.27 Last updated: 12/12/2024

Warning

This upgrade contains a full operating system migration and system setting changes. It is important to review the release notes thoroughly and follow the recommendations below:

  • Review system requirements carefully and update your system to meet the requirements prior to attempting the upgrade

What's New in 2025.1

AlmaLinux Migration

  • Replaced underlying operating system on N-central from CentOS 7 to AlmaLinux 9.4

  • Updated System Requirements page for N-central with new system requirements

  • Dropped support for legacy BIOS firmware for new installations. All new installations must be on 64 bit UEFI enabled firmware. When running system backup and restore you must restore to 64 bit UEFI enabled firmware.

  • Dropped support for SNMP based hardware monitoring (RAID, Memory, etc) of the N-central server on bare metal HPE ProLiant G9 and older servers

  • Dropped support for USB-connected, APCC or UPS, devices connected to bare metal N-central servers

Supported Upgrade Paths

  • Pre-Almalinux Upgrade : N-central-OS-Upgrade-2025.1.0.X.nsp

    • 2024.1.0.0 - Requires access to the NAC (Port 10000)

    • 2024.2.0.0 - Requires access to the NAC (Port 10000)

    • 2024.3.0.0 - Requires access to the NAC (Port 10000)

    • 2024.4.0.0 - Requires access to the NAC (Port 10000)

    • 2024.6.0.0

  • Post-AlmaLinux Upgrade : N-central-Upgrade-2025.1.0.X.nsp

    • 2025.1.0.X

N-central on AlmaLinux

The current versions of N-central runs on a CentOS 7 operating system and while this has served N-central well this Operating system went end of life in June 2024. After Red Hat discontinued CentOS in favor of CentOS stream we determined this was no longer an optimal solution for N-central. We considered multiple options and ultimately landed on AlmaLinux. In addition to migrating to a fully supported operating system, this updated version of AlmaLinux will enable us to install more modern libraries and help us improve the security of the overall product.

Included updates in N-able N-central

N-central 2025.1 RC

  • Updated the Underlying Operating System from CentOS7 to AlmaLinux 9.4

  • Updated a number of underlying libraries to newer versions for compatibility with AlmaLinux 9.4

Known Issues

Upgrading from 24.6 and below

When upgrading from a version below 2024.6.0.19 you will need to upload the NSP upgrade file through port 10000 (NAC) we console.

The following items are for the current version of the N-able N-central software. They include material issues that significantly impact performance whose cause has been replicated by N-able and where a fix has not yet been released. The list is not exclusive and does not contain items that are under investigation. Any known limitations set forth herein may not impact every customer environment. The N-able N-central software is being provided as it operates today. Any potential modifications, including a specific bug fix or any potential delivery of the same, are not considered part of the current N-able N-central software and are not guaranteed.

Agents & Probes

Description

Bug

Communication issues may be encountered for N-able N-central Probes installed on Windows servers that have multiple NICs. For more information, refer to 'KBA20020:ConfiguringAServer WithMultipleNICs' in the online Help.

67778

Automation Manager

AV Defender and Backup Manager – D2D

Description

Bug

Running Automation Manager Policies created using Automation Manager 1.6 or earlier may result in Failed to create an EndDate ... errors if the Policies are run on a computer using a different date format. This issue does not affect Policies created using Automation Manager 1.7 or later.

65712

Custom Services

Description

Bug

Custom services may appear as misconfigured when the system locale of the device is not set to English. For example, in Portuguese the default decimal in c#/.net is not a period, ".", it is a comma, ",". If you are having this issue, please contact N-able Technical Support.

65288

Core Functionality

Description

Bug
There is known issue with the Audit Export to Syslog where there have been reports of many Device Import audit records being generated many times when only one record should exist. NCCF-404136

Installing N-able N-central on Servers that have an Nvidia Video Card

Due to a bug in CentOS 7 with Nvidia's 'Nouveau' driver, installing N-able N-central on servers that have an Nvidia video card may result in the N-able N-central console showing a blank screen, or displaying an Anaconda Installer screen with an error message about the video card driver.

NCCF-11842
If you have the need to use Conditional Access Policies for your Azure AD/Entra ID linked users, there is a known issue that prevents your users from logging in. We have identified a workaround by using Custom (OpenID Connect) instead. To learn more, click HERE. NCCF-31030

HDM does not work with the 'Last 5 Tickets' widget.

NCCF-10855

Dashboards

Description

Bug

Modifying a Dashboard that is associated with a large number of services may cause performance issues when using the Firefox browser.

70326

PSA Integration

Description

Bug

In some instances, tickets closed in PSAs are not being cleared in N-able N-central. This is likely because the ticketing recipient profile in N-able N-central has Do not change the Ticket Status selected (in order to manually configure tickets). Then, when the ticket is removed in the PSA, N-able N-central will not be able to update or resolve the ticket's status and new tickets cannot be created for the same issue. Until a solution is available through the UI for this situation, the work around is to set a Return to Normal status and set a non-used status in the 'updatable statuses' section or set the same status as the return to normal one. This will cause N-able N-central to add a note to the ticket on return to normal but will not alter the ticket's status. This will allow the stale ticket check to remove the ticket from the system.

65620

UI

Description

Bug
When Cove Data Protection is installed on a device, the device details view will not light up the Cove icon in the features row correctly. NCCF-162108

After re-naming, the Names of files or Registry entries may not be displayed properly in the File System window and the Registry window of the Tools tab when using Internet Explorer.

68149