Run reports to track different business metrics

Use Reports to access information on tickets, customers, billed tickets, and service level agreements. After you generate a report, you can save the report as a PDF and print it.

  1. Navigate to Reports and select a report from one of the four categories.
  2. Adjust the report filters as needed.
  3. Select Apply Filters to generate the report.
  4. Select Export and click Print to PDF, or Export to CSV.

The billed ticket report is a great way to provide ticket and time entry details to customers for their retainer service items.