Run reports to track different business metrics
Use Reports to access information on tickets, customers, billed tickets, and service level agreements. After you generate a report, you can save the report as a PDF and print it.
- Navigate to Reports and select a report from one of the four categories.
- Adjust the report filters as needed.
- Select Apply Filters to generate the report.
- Select Export and click Print to PDF, or Export to CSV.
The billed ticket report is a great way to provide ticket and time entry details to customers for their retainer service items.