Store customer knowledge info and create customized knowledge items

As an IT service provider, you need to make sure everyone on your team has access to up-to-date customer knowledge. The Knowledge section allows you to store and track customer information like passwords, common procedures, serial numbers, expiry info, and useful network information.

Customize your MSP Manager account by creating customized Workspace pages containing specific and easily accessible information about your customers. Use the Custom Knowledge section to create and apply customized knowledge items to your customers.

What do you want to do?

• Customize and manage Workspaces
• Store and share knowledge with your team
• Create custom knowledge items
• Configure expiry items