The Alert destination may vary depending on the time of the day a Check fails. For example, out-of-office Alerts for nights or weekends may be handled by a different team than the team working on issues during a weekday.
You can configure the in-office and out-of-office hours alert recipients when you Configure who receives notifications and alerts and set the Office Hours in the General Settings dialog.
To set the Office hours:
- On the N-sight RMM Dashboard, go to Settings > General Settings > Office Hours
- Select the Time Zone
- Enter the office hours times and days
- Click OK to save and apply