Set the Office Hours

Office hours determine when notifications and alerts are sent to staff — during the day or evening hours.

The Alert destination may vary depending on the time of the day a Check fails. For example, out-of-office Alerts for nights or weekends may be handled by a different team than the team working on issues during a weekday.

You can configure the in-office and out-of-office hours alert recipients when you Configure who receives notifications and alerts and set the Office Hours in the General Settings dialog.

To set the Office hours:

  1. On the N-sight RMM Dashboard, go to Settings > General Settings > Office Hours
  2. Select the Time Zone
  3. Enter the office hours times and days
  4. Click OK to save and apply