Edit ticket and alert settings in N-sight RMM

After the MSP Manager integration is complete, you can edit the N-sight RMM automatic ticket creation and alerting behavior:

  1. On the N-sight RMM Dashboard, go to Settings > PSA Integration > Configure

  2. In the Configure MSP Manager dialog, enable or disable the alert and ticket options for servers and workstations as required

  3. Click OK to save

For information about configuring routing rules and notification behavior in MSP Manager, see Set company notifications and Define rules for ticket routing.