Backup & Recovery seeding

Standalone Cove Data Protection (Cove) has replaced Backup and Recovery. If Backup and Recovery is enabled for your devices, the options shown here are still available.

If Backup and Recovery options do not appear in N-sight RMM, use Cove instead.

To start a 30-day free trial of Cove:

  1. Open the app switcher in the Product Bar.
  2. Select Cove Data Protection (Cove).

Depending on the data volume, uploading the initial backup over the internet can take days or even weeks especially if the network connection is slow or unstable.To help with this, you can perform the initial backup offline and upload it later from a location with a faster, more stable internet connection.

Backup & Recovery seed loading options

Self-service seed loading

  1. Download the required files to your own USB drive.
  2. Attach the USB drive to the source computer.
  3. After the initial backup finishes, upload the contents from a location with a faster, more stable internet connection to the online data store.

Seed load service

  1. Request the service in the All Devices view.
  2. We send you a USB drive.
  3. Attach the USB drive to the source device.
  4. After the initial backup finishes, return the USB drive to us for upload to the online data store.
    • Delivery of the USB drive to and from us takes a minimum of 3 days in each direction.