Microsoft Exchange 2010

To offer an enhanced solution, standalone Cove Data Protection (Cove) replaced Backup & Recovery. Where Backup & Recovery has been enabled and continues to be so for devices, the options presented here are still available.

If Backup & Recovery options are not present in your N-sight RMM, you need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product bar, and select Cove Data Protection (Cove).

Dismount the database

Logon to the Exchange server:

  1. Go to the Exchange Management Console : Start > Programs > Microsoft Exchange Server > Exchange Management Console
  2. In the console tree, navigate to Organization Configuration > Mailbox
  3. In the result pane select the server containing the database
  4. In the work pane choose the database to dismount
  5. In the action pane click Dismount Database
  6. Make a copy of the current database - In line with best practice we suggest making a copy of the current database and logs before proceeding
  7. Navigate to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group) then copy to a temporary location

Restore the database

  1. In the Backup Manager either Restore the data to the original location or select a different destination
  2. Where an alternative destination was selected the data must be copied from there to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group)

Mount the database

  1. Once the restore has successfully completed:
  2. Go to the Exchange Management Console
  3. In the console tree, navigate to Organization Configuration > Mailbox
  4. In the result pane select the server  the database is to be mounted on
  5. In the work pane choose the database to mount
  6. In the action pane click Mount Database
  7. Verify the Status column has changed from Dismounted to Mounted

The account used to run these PowerShell cmdlets requires the following permissions (Mailbox databases): Organization Management and Server Management

For more information on this process, see MS Exchange recovery.

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