Microsoft Exchange 2003

To offer an enhanced solution, standalone Cove Data Protection (Cove) replaced Backup & Recovery. Where Backup & Recovery has been enabled and continues to be so for devices, the options presented here are still available.

If Backup & Recovery options are not present in your N-sight RMM, you need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product bar, and select Cove Data Protection (Cove).

Dismount the database

  1. Logon to the Exchange server
  2. Go to the Exchange System Manager: Start > Programs > Microsoft Exchange > System Manager
  3. Expand the console tree to display the required Storage group: Servers > <Server Name> > <Storage Group Name>
  4. Right-click on the required database and Dismount Store
  5. Make a copy of the current database - In line with best practice we recommend making a copy of the current database and logs before proceeding
  6. Navigate to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group) then copy to a temporary location

Restore the database

  1. In the Backup Manager either Restore the data to the original location or select a different destination
  2. Where an alternative destination was selected the data must be copied from there to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group).

Mount the database

Once the restore has successfully completed:

  1. Open the Exchange System Manager: Start > Programs > Microsoft Exchange > System Manager
  2. Expand the console tree to display the required Storage group: Servers > <Server Name> > <Storage Group Name>
  3. Right-click on the required database and Mount Store

For more information on this process, see MS Exchange recovery.

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