Microsoft Exchange 2003

To offer an enhanced solution, standalone Cove Data Protection (Cove) has replaced Backup & Recovery. Where Backup & Recovery has been enabled and continues to be so for devices, the options presented here are still available.

Where Backup & Recovery options are not present on your N-sight RMM dashboard, this means you will now need to use Cove.

To start a 30-day free trial of Cove by clicking into the app switcher in at the top right of the N-sight RMM dashboard, and selecting Cove Data Protection (Cove).

Dismount the database

  1. Logon to the Exchange server
  2. Go to the Exchange System Manager: Start > Programs > Microsoft Exchange > System Manager
  3. Expand the console tree to display the required Storage group: Servers > <Server Name> > <Storage Group Name>
  4. Right-click on the required database and Dismount Store
  5. Make a copy of the current database - In line with best practice we recommend making a copy of the current database and logs before proceeding
  6. Navigate to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group) then copy to a temporary location

Restore the database

  1. In the Backup Manager either Restore the data to the original location or select a different destination
  2. Where an alternative destination was selected the data must be copied from there to the database file path (for example C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group).

Mount the database

Once the restore has successfully completed:

  1. Open the Exchange System Manager: Start > Programs > Microsoft Exchange > System Manager
  2. Expand the console tree to display the required Storage group: Servers > <Server Name> > <Storage Group Name>
  3. Right-click on the required database and Mount Store

For more information on this process, see MS Exchange recovery.

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