Display devices running Backup & Recovery on the Dashboard

To offer an enhanced solution, standalone Cove Data Protection (Cove) has replaced Backup & Recovery. Where Backup & Recovery has been enabled and continues to be so for devices, the options presented here are still available.

Where Backup & Recovery options are not present on your N-sight RMM dashboard, this means you will now need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product bar, and select Cove Data Protection (Cove).

Information on the current Backup & Recovery installation status for all devices is available in the dashboard.

Multiple Devices

The Dashboard's North-pane indicates the current Backup & Recovery installation state against each device. This information is also available from the Device Inventory Report available from the Reports menu.

Status Icon
Pending or Deactivating
Installation or Deactivation Failed
Not Compatible
Not Installed [No Icon]

The Backup & Recovery information is only displayed when the Backup & Recovery column is enabled in the North-pane and Report Columns drop-down.

Device Inventory Report

To view the Device Inventory Report:

  1. On the N-sight RMM Dashboard, select Reports > Device Inventory Report . The report opens in a new browser tab.
  2. Use the filters to build your report:
  3. Filter Description
    Clients Select the Client from the drop-down list or choose All Clients.
    Sites If you selected a Client, you can choose All Sites or a site.
    Devices Choose All Devices or a device type: Servers or Workstations.
  4. Select Generate to view the HTML report
  5. To download a CSV report, select CSV Export and choose the export option: Download now or Run in background. The CSV report includes all filtered data including hidden columns, and has a filename format of: YYYY-MM-DD-DeviceInventoryReport.csv
    Download nowThe download runs in real-time, but may take several minutes to complete.
    Run in backgroundThe report runs in the background and you'll receive an email when it is ready. You can continue work in N-sight RMM while it runs.
  6. To print the HTML report, select Print. The printed report includes the data shown in the HTML report and doesn't include hidden columns. The print options depend on the device you are using to view the Device Inventory Report.

Individual Device - Summary Tab

At the device level, the Backup & Recovery installation status is reported in the Summary tab (South-pane).