View customer apps

Before you can view your customer's apps, you must Add a content token for the customer.

View apps related to a specific content token

View the list of apps each customer has purchased through Apple Business Manager:

  1. On the N-sight RMM vertical menu, select Device Management for Apple.
  2. Select Apps.

    All your customer content tokens display showing the status, the number of apps purchased with that content token, and its expiry date.

    There is one content token for each customer.

  3. Select the checkbox for a customer content token and select View apps.

    The customer's apps display showing the intended OS and the number of licenses available.

    The Distribution amount comes directly from Apple. It may take some time to update after you install or uninstall the app.

View apps installed on a device

  1. On the N-sight RMM vertical menu, select Device Management for Apple.

    The Devices tab displays including device name, serial number, OS version, profiles and more.

  2. Select the checkbox for a device and select View details.
  3. Select Apps to view the list of apps installed on the device.

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Updated: Jul 05, 2024