Configure the Mobile Device Provisioning email template
During the mobile device enrollment, an enrollment request is sent to the device holder. The enrollment request can be a Mobile Device Provisioning email or text that contains the information to register the mobile device.
You can edit or format the Mobile Device Provisioning email to meet your needs.
To configure the Mobile Device Provisioning email template:
You can use substitution strings in the email template. See the Substitution String information below or see Mail Template Substitution Strings .
- On the N-sight RMM Dashboard, go to Mail Templates > Mobile Device Provisioning
- Enter information for the From address, Subject line, Plain Text Message and HTML Text message
All content changes must be applied to both the Plain Text Message and the HTML versions.
- Click OK to save
Substitution Strings (Wildcards)
Substitution strings replace the wildcard entered in the template with the corresponding value from the database so you can replace generic terms and provide a more personalized message containing your Client's Dashboard details and other information.
Templates support substitution strings in their From address, Subject line and Body (both text and HTML).
To include substitutions strings in a template:
- In the template you are configuring, select where to add the string in the template's From address, Subject line or Body
- Choose the substitution string from the drop-down. Only those supported in the selected template field are displayed.
- Click Insert Code to insert the string at the selected spot
- Click OK to save the template
If you add substitution strings in the template body, we recommend you insert the string in the Plain Text Message and the HTML versions.
Variable | Substitution String | Supported in From address? | Supported in Subject line? | Supported in Body? | Note | Example |
---|---|---|---|---|---|---|
Account Name | #ACCOUNT# | Yes | Yes | Yes | Dashboard Name | My MSP Dashboard
|
Client Name | #CLIENT# | Yes | Yes | Yes | Dashboard Client Name | Abertay Pharmaceuticals
|
Site Name | #SITE# | Yes | Yes | Yes | Dashboard Site Name | Head Office
|
Device Name | #DEVICE# | Yes | Yes | Yes | Dashboard Device Name | SERVER101
|
Device Owner | #OWNER# | No | No | Yes | Device holder's name | John Doe
|
Mobile Registration Webpage | #MOBILE_REGISTRATION_WEBPAGE# | No | No | Yes | Link to registration page | click here (HTML)
URL (text)
|
Activation Code | #ACTIVATION_CODE# | No | No | Yes | Device activation code | 1234
|