Renew a server token

Apple server tokens expire annually. When you add a server token for a customer, the expiry date displays in the APPS tab. You must renew tokens to avoid interruption of service.

To renew a server token, follow these steps:

To select the server token to renew

  1. On the N-sight RMM Vertical menu, select Device Management for Apple
  2. Select APPS

  3. Select the target token(s) and click Renew token, or use the action menu for the token and select Renew token

  4. Select Open Apple Business Manager to go to Apple Business Manager and sign in using your customer's account

To download the server token from Apple Business Manager:

  1. In the customer's Apple Business Manager account, go to Settings > Preferences > Payments and Billing
  2. Select Apps and Books

  3. Find your server token in the list and choose Download

To upload the server token to N-sight RMM:

  1. In N-sight RMM, go back to the Renew server token wizard and click Next
  2. Select browse, or drag and drop the token downloaded from Apple Business Manager into the box
  3. Select Next
  4. Review the customer and token details, and select Confirm

    The server token is renewed in the APPS tab.

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