Datto Autotask dashboard

In addition to using N-sight RMM, you can view all tickets and add notes in Datto Autotask. Access it from it's website or through a Dashboard link. Enter your Datto Autotask credentials at the login prompt.

You can also Manage tickets through Workflow Rules in the Datto Autotask dashboard.

If you add notes to a ticket in Datto Autotask, the changes sync to N-sight RMM and update the outage ticket.

• Information added in Datto Autotask always reflects its timezone.
• Information added in N-sight RMM and then viewed in Datto Autotask reflects the Datto Autotask timezone.

For more information about Datto Autotask and its configuration, see the Datto Autotask Help System.

Datto Autotask uses pop-up windows. To prevent issues viewing tickets, Allow pop-ups for Datto Autotask.