You can opt to generate an email and/or SMS notification when a check fails and subsequently recovers, and when the device loses connectivity then re-connects.

These settings are applied globally for all new added and existing Checks that use the default policy, as well as configured at the individual device level.

Icon Description
Outage Email Alert
Recovery Email Alert
Outage SMS Alert
Recovery SMS Alert

Global setting

  1. On the N-sight RMM Dashboard, go to Settings > Alerts >Network Device Alert Policy
  2. Enable or disable the Alert type box for the appropriate checks or Connectivity setting

  3. Click OK
  4. Click Confirm Updates to save

Check Settings on specific device

  1. On the N-sight RMM Dashboard North-pane, go to the Network Devices tab
  2. Select the target device
  3. In the South-pane, use the Alert Columns drop-down to select the Alert types to display
  4. Enable or disable the Check(s) alert type to match your requirements

  5. Click Save Changes to apply

Individually setting the Check's alerting behavior excludes it from any subsequent global alerting changes.

For information on Alert recipient configuration, see Alert Routing.