Associate the authenticator with the Dashboard

As part of the activation process, each user is presented with a unique QR code and secret key that is used to associate the authenticator with the N-sight RMM Dashboard.

  1. Open the authenticator
  2. Add a new account in the authenticator for the Dashboard 2FA code
  3. In the authenticator, enter the secret key manually or scan the QR code which are displayed in Step 2 - QR Code

    When the authenticator is successfully associated, it generates a 6-digit code.

  4. Enter the 6-digit code in Step 3 - Confirm Setup to validate

One User, Multiple Devices

Users with more than one device running an authenticator (for example on a phone and tablet or phone and computer) can use each device to generate the Dashboard security code.

Scan the QR code or input the secret key on each device before entering the security code to complete the association process.

Any subsequent changes to 2FA for the user, for example where 2FA is reset, will affect all of these security code devices and as such they must be re-associated with the Dashboard.

Example: Google Authenticator app setup

After installing Google Authenticator, launch the app and click Begin Setup.

In the Add an account screen, choose to Scan a barcode or Enter key provided.

If you scan the barcode, the required information is automatically populated in the app. If you enter the key, you are prompted for a descriptive name (for identification purposes) and the activation secret key. When you manual enter the key, ensure Time-based is selected.

When the association is complete, a success message displays the account name and username this account is associated with, the security code, and the code countdown timer. Enter this code in Step 3 - Confirm Setup of the activation process to complete.

2fa_google_sequence

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