Enable Microsoft 365 Backups

To enable a new Exchange, OneDrive, SharePoint or Teams device or to add a new service to an existing domain for Microsoft 365 backups, add the domain to the Management Console using the appropriate steps below. Before you begin, ensure you have met the necessary requirements:

Requirements

The following account types are required:

  • A SuperUser account for the Management Console (for adding domains and initiating backups and restores)
  • A Security Officer role (for initiating a restore)
  • A Global administrator account for Microsoft 365

For additional information on what is and is not included in the Teams data Source, see Microsoft 365 Teams: What Is/Is Not Included

Teams, Exchange, OneDrive and SharePoint

  1. Log in to the Management Console under a SuperUser account
  2. Click Add > Microsoft 365

  3. Select the Customer from the customer dropdown or +Add new customer
  4. Enter the Domain name and accept that you acknowledge that Microsoft 365 data will be backed up and restored in accordance with our regional data principals, then click Next

  5. Connect to the domain using administrative access

    6. If you do not see the authentication page, make sure your browser is not blocking pop-up windows.

  6. Accept the required permissions

    7. Tick Consent on behalf of your organisation if you wish to allow this app access to the specified resources for all users in your organisation. No one else will be prompted to review these permissions.

  7. When the connection is established, and you see the Connected dialog below, click Next to continue

  8. View the Exchange and OneDrive accounts found in the domain and select the required data to backup

    1. Enable the Automatically add new users to backup if you wish to allow users discovered during a backup to be added to the backup selection

  9. Click Next to continue
  10. View the SharePoint sites found in the domain and select the required data to backup

    1. Enable the Automatically add new sites to backup if you wish to allow sites discovered during a backup to be added to the backup selection

  11. Click Next to continue

    12. If you are not adding SharePoint sites to the backup selection, click Skip this step

  12. View the Teams sites found in the domain and select the required data to backup

    1. Enable the Automatically add new teams to backup if you wish to allow teams discovered during a backup to be added to the backup selection

    13. In cases where no users, sites or teams channels show when adding a device, click Try again to check again.

  13. Review and Confirm the backup selection that has been made - use the Edit links to make changes if required

  14. Once confirmed, the domain or service with your selection has been successfully added - If you do not wish to add other services now, click Finish and you will see the device added to your list of devices

    15. You can add further services by clicking the Add Microsoft 365 device button to the right of the Summary dialog or by editing the current domain's backup selection.