Hyper-V Recovery

The method(s) of recovery available to use will be determined by the level at which the Backup was performed:

Guest Level Recovery

As backups performed at the Guest level, are done within the VM, the selection of data backed up is data source driven, therefore recovery can be done in a number of ways:

  • Individual File and Folder Recovery - this method is done using our Virtual Drive tool from the most recent backup session

    This tool does have additional requirements relevant to Hyper-V

  • Data Source Recovery - this method is done by selecting the data (full data source or selected files and folders) from a specific backup session by Recovering data in Backup Manager
  • Recovery Testing - the Recovery Testing service is one of our methods of recovery in the Management Console and provides a screenshot as proof that the device is recoverable

    The virtual machines that are created as part of Recovery Testing are purged once the restore is completed and the screenshot taken. This means these restored virtual machines are not accessible by the user.

  • Standby Image - the Standby Image service is one of our methods of recovery in the Management Console and performs continuous restore of a device to a self-hosted environment (Hyper-V or Local VHDX)
  • Recovery Console - The Recovery Console tool is used for recovery of Windows machines for data ranging from small files and folders selections to full system restores to physical or virtual locations

Individual File and Folder Recovery

The recovery of individual files and folders is done using N-able's Virtual Drive tool.


  • The Virtual Drive tool must be installed on the VM
  • The file system on the computer where the Backup Manager is installed must support the file systems in the virtual machine that is being recovered (for example, NTFS or FAT). This is necessary to be able to expand the contents of the virtual disks
  • The virtual disks you are going to recover have been properly backed up (as the Files and Folders data source in the Backup Manager)

Host Level Recovery

Host level backup of Hyper-V supports both in-place restores (performed to the original location) and restores to a new location. In case of an in-place restore, the original Hyper-V machine must be powered off at the time of the restore (otherwise it will not be possible to overwrite it).

The following data is available to recover when backups were performed at the Host Level:

  • the whole virtual machine
  • one of its disks
  • files and folders from a virtual disk


  • It is not possible to restore directly to a CSV, instead we recommend restoring to the host locally and them moving the Virtual Machine over via the Virtual Machine Management Service


  1. Launch the Backup Manager for the device
  2. Switch to the Restore tab
  3. Select the Hyper-V data source from the vertical menu to the left
  4. Using the Session date and time picker, select the backup session you want to restore
  5. Select the data you want to restore by expanding the file tree and select individual VM's
  6. Specify where to restore the selected data: to the original location or to a new one
    1. Enter the target location, if applicable
  7. Click Restore and wait until the restore process is completed

    You can close Backup Manager in the browser while the recovery is in progress (it will continue in background)

    The speed of recovery depends on a number of factors, such as (but not limited to) the amount of data to restore and the speed of the device's internet connection