Run user actions

You can run the following user-specific actions from a user's details page:

Exchange mailbox actions	Mailboxes actions	SharePoint Sites actions
Create a new mailbox	Convert to shared mailbox	Grant user OneDrive site admin permission
Get mailboxes as per the requested result size	Convert to user mailbox	List OneDrive sites
Get mailboxes including the inactive ones	Delegate mailbox full access
Set mailbox forwarding address	Get shared mailboxes
Set mailbox max receive size	Hide/show in global address list
Set mailbox max send size	List mail enabled users
Set mailbox warning quota	Remove mailbox

Run a user action

1. On the left navigation, select Identity > Users.
2. If not already selected, use the global customer selector - Customers drop-down menu to select the customers from where you want to select users.

   If the user list is empty or you can't find a specific user, select Refresh to show the most recent data.

3. Filter or search to find the user you need and select the Name of the user to view the details.

   

4. Go to the Automate tab.
5. Select the checkbox for the action you want to run and select Add command job.

   When multiple customers are selected in the global customer selector, only options that apply to all selected customers display.

   

6. Review the capability summary to see if you can run the action for the user and select Next.
7. Follow the prompts to populate the details for the action and select Next.

   You may be prompted to select a source and then select Get results to retrieve results from Microsoft from which you can select data.

8. When prompted, review the summary of your request, and confirm.

   

9. Optionally, you can select the link to view the related Command logs.

   

10. Select Done.

Updated: Jul 24, 2024