Remove users from groups

On the left navigation, select Identity > Users.
If not already selected, use the global customer selector - Customers drop-down menu to select the customers from where you want to select users.
If the user list is empty or you can't find a specific user, select Refresh to show the most recent data.
Filter or search to find the user you need and select the Name of the user to view the details.
Go to the Groups tab.
Select the checkbox for one or more groups and select Remove membership.
When multiple customers are selected in the global customer selector, only options that apply to all selected customers display.
When prompted, review the summary of your request, and confirm.
The selected groups are removed from the Groups tab for the user.

Remove multiple users from a group

On the left navigation, select Identity > Groups.
If the group list is empty or you can't find a specific group, select Refresh to show the most recent data.
Filter or search to find the group where you want to remove users and select the group name to view its details.
Go to the Members tab.
Select the checkbox for one or more users you want to remove from the group.
Select Remove membership.
When multiple customers are selected in the global customer selector, only options that apply to all selected customers display.
When prompted, review the summary of your request, and confirm.
The user(s) are removed from the group and no longer display on the Members tab.

Updated: Jul 09, 2024