Assign members to platform user groups
A platform user group is exclusive to Cloud Commander and is used to assign platform roles to members performing tasks in Cloud Commander.
Platform user groups are assigned platform roles that enable the group members to access and execute specific Cloud Commander tasks.
Most often, members of platform user groups are employees of your MSP organization who administer, manage, and monitor the Cloud Commander functions. However, you can enable your customers to manage their own products and subscriptions using Cloud Commander, so you may create a platform user group for that purpose.
Cloud Commander includes the following default platform user groups. You add users to the groups according to job responsibility. You can customize these groups or add your own platform user groups as needed:- CC Admins
- CC Technicians
- CC License Admins
Assign users to a platform user group
- In the , select
Identity > Groups. - If the group list is empty or you can't find a specific group, refresh the page to show the most recent data.
- Select the group name to view its details.
- On the group details page, go to the Members tab.
- Select Assign members.
When multiple customers are selected in the customer selector at the top of the dialog only options that apply to all selected customers display.
- Select the checkboxes for the users to add them to the group and select Next.
- Review the list of members to add. If you need to make changes, select Back. Otherwise, select Done.
The users are added to the group and display on the members list.
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Updated: Mar 07, 2025