Add the Connect2Help installation software

Add the Connect2Help installation software to the Script/Software Repository in N-central before distributing it to devices.

You must complete this step before deploying the Connect2Help tray tool manually or using rules.

  1. In N-central go to Configuration > Scheduled Tasks > Script/Software Repository.
  2. Select Add > Push Third Party Software.
  3. Enter the installation software details.
  4. Select Browse to navigate to the location of the installer files that you created.
  5. In Command Line Parameters, type the following (substituting your own filename for the characters in red):

    6. Connect2Help Configuration Tool.msi /i /qn /norestart

    • Replace the example filename (Connect2Help Configuration Tool.msi) with your own MSI filename.

    • Include spaces between the file name and each parameter.

  6. Select OK.

Optional: Use separate installer files

If you need different configurations for different Customers or Sites, repeat this process and use unique file names to distinguish each installer.

Next step

After adding the installation software, deploy the Connect2Help tray tool: