Deploy Connect2Help manually

Deploy the Connect2Help tray tool to selected devices using N-central.

Prerequisite:

You must be at the Service Organization or Customer level in N-central to manually deploy Connect2Help.

Deploy the tray tool manually

  1. Go to Views > All Devices in N-central.
  2. Select the check box beside each device to install Connect2Help on.
  3. Choose Add Task > Push Third Party Software.
  4. Enter a descriptive Task Name.
  5. Select Use LocalSystem credentials in the Details tab for system‑wide access using the local system account.
  6. Choose From Software Repository for the Location of the Connect2Help installation software.
  7. Select the Connect2Help installer file in the Repository Item drop-down.
  8. Choose the Schedule tab and set when to install the tool.
  9. Select Save.