Remove Take Control remote control from a device. You can uninstall Take Control from all devices system-wide or from individual devices.
Agent Upgrade Required
If you uninstall Take Control on a system running a
You must have the latest version of the
When Take control is uninstalled, the next available remote control management tool is set as the default for devices. Take Control will no longer be available for use.
Whenever you move the pointer over the Remote Control selector in the Device Details, Active Issues, or All Devices views, a message appears informing you that Take Control is not configured for the device.
Check out the following Troubleshooting Guide topics for additional information:
Remove Take Control after removing the Agent from a macOS device
Perform a clean uninstall the Take Control Viewer from a macOS device
Internal notes: Reviewed by Ginette - Removed published date. May 2025
=======
Remove Take Control remote control from a device. You can uninstall Take Control from all devices system-wide or from individual devices.
Agent Upgrade Required
If you uninstall Take Control on a system running a
You must have the latest version of the
When Take control is uninstalled, the next available remote control management tool is set as the default for devices. Take Control will no longer be available for use.
Whenever you move the pointer over the Remote Control selector in the Device Details, Active Issues, or All Devices views, a message appears informing you that Take Control is not configured for the device.
Uninstall Existing Viewer
Go to Control Panel > Programs > Programs and Features.
Select Take Control Viewer for
Delete Leftover Files (if any)
Delete the folder:
C:\Users\USER_NAME\AppData\Local\Take Control for N-able N-central
(Optional) Reboot the device.
Reinstall Viewer via N-central
Log in to
Click Remote Control > Take Control.
Follow the 3-step popup:
Download the Viewer installer.
Run the installer.
Click Launch Take Control.
Check out the following Troubleshooting Guide topics for additional information:
Remove Take Control after removing the Agent from a macOS device
Perform a clean uninstall the Take Control Viewer from a macOS device
Internal notes: Reviewed by Ginette - Removed published date. May 2025
Internal notes: Reviewed by SB - Added info from KB on reinstalling TC as per UXBB-1363. July 2025
>>>>>>> Stashed changes