Take Control (N-able N-central): Manual Uninstall of the Take Control macOS Agent

Last Modified

Fri Sep 30 15:00 GMT 2022

Description

  • Instructions for a manual uninstall of the Take Control macOS agent integrated on N-able N-centralN-able N-central.

Environment

  • N-able N-central
    • Take Control
  • macOS

Solution

  1. Login on your N-able N-central UI.
  2. Navigate to the device.
  3. Go to Remote Control Settings > General.
  4. Uncheck the option Install Take Control.
  5. Click Save.
  6. On the macOS device, navigate to Finder > Application > Utilities > Terminal App.
  7. Run the following commands:
    • launchctl unload /Library/LaunchAgents/MSPAnywhereServiceConfiguratorN-central.plist
    • launchctl unload /Library/LaunchAgents/MSPAnywhereAgentPLN-central.plist
    • sudo launchctl unload /Library/LaunchDaemons/MSPAnywhereDaemonN-central.plist
    • sudo launchctl unload /Library/LaunchDaemons/MSPAnywhereHelperN-central.plist
  8. Uninstall the Take Control Agent (macOS) just like you would do to any other program or application on macOS by moving the application to Trash.